Wickes - Lichfield Reviews 102

Great customer service received from Jenny at the Lichfield store, helped me find the items in store and then ordered the paint that was not available on the shelf. Nothing was too much trouble, thank you

Last year we wanted to change a small box room adjoining a double bedroom into an en-suite. We found Lynne Smith at Wickes Lichfield to be so helpful. Lynne assisted in our choice of bathroom units, she was helpful, informative and very patient. Her computer aided drawings of the layout were great in choosing exactly what we wanted. Wickes advised us of proposed delivery dates/times and then delivered the selected items punctually.
We were so pleased with the ensuite, we have just had a downstairs wet room created, courtesy of Wickes and Lynne.
I have no hesitation in recommending them.

Really helpful, knew exactly what I needed and really friendly 5*

Bev at the store is an amazing help to the lads that come in. Can't do enough to help. Brilliant customer service

What a great serice we've had from julie at wickes litchfield, from the moment we sat down talked through designs, to the updates on delivery, the guys who delivered it were great and helpful,
I carried out the install and everything was there, it installed with no issues, and we couldt be more happy seeing our design come to life,
Thank you Julie and wickes

Julie at Wickes Lichfield designed us the most incredible kitchen. We came in with a vision, and she completely understood what we wanted while also suggesting thoughtful improvements and practical solutions — never in a pushy or upselling way.
She gave us time to consider our options, explained different possibilities clearly, and introduced ideas we didn’t even know we needed or wanted. We were open about our budget from the start, and Julie worked incredibly hard to create something that felt like our dream kitchen while keeping the overall cost, including fitting, considerably lower than we expected.
Of course, there were a couple of compromises due to practicality and budget, but the alternatives Julie showed us were never a million miles away from what we originally imagined — and in some cases were actually better.
The whole experience so far has been excellent. Julie is professional, knowledgeable, kind, and genuinely listens. We’re so excited to move forward with our dream kitchen and feel very lucky to have had it expertly designed by her.

Looked a several bathroom showrooms with no joy,they had to be complete room make overs. Then we meet Lynne Smith design Consultant, a breath of fresh air in customer service. Professional and happy you help with our needs, she understood our requirements. We left as new clients and very happy people.

Julie the kitchen design consultant really listened to my ideas a needs for my kitchen design and created the kitchen exactly how I’d envisioned it. Her knowledge and creativity has meant that I’m leaving the store super happy and confident with my order. She’s worked well with my small budget to get everything I wanted at an affordable price…highly recommended visiting Julie in Lichfield! you won’t be disappointed

Went to kitchen section and was helped by lynn who was so helpful it was brilliant

Lovely staff, good range of options for Kitchen and bathrooms. Julie and Lynn were miracle workers getting my design to the Spec I wanted and within my price range.

Brilliant support for a community project working with children and adults to enhance biodiversity. Thank you for the donation of materials 😁

Lynne was great and very helpful from start to end. My kitchen is beautiful and I'm over the moon with it.

We were served by Julie, she was absolutely amazing!! She designed our kitchen for us fulfilling our needs to evey detail. She made us feel welcome and comfortable. Would highly recommend!!

Hugo on checkout was super friendly and helpful xx

What a fantastic experience purchasing a new kitchen from Wickes! Lynne from the Lichfield branch was always happy to help and was very patient and understanding with kitchen changes. Thank you Lynne!

Thanks to Jenny for helping me out with the purchase of a non stock item I couldn't sort on the App. Nothing was too much trouble, thank you

Thank you ever so much for your support service, professional and most of all your kindness Lynne Smith from Lichfield branch. Thank you Nasreen

Great staff as always

Great service right from the start. Lynne helped us choose our kitchen with her extensive knowledge and expertise. Booking our delivery was an easy process and everything went smoothly. I highly recommend Wickes and will use them again for our future projects.