Wickes - Southport Reviews 

Called into Wicks Southport store was well laid out , staff were really helpful and polite and offered to help seems I was in a wheelchair and items fairly priced

Shirley was amazing really helped us out and sorted my trade account aswell. 5* service.

Ellie was very helpful in getting me the paint colour I wanted mixing.

Placed a large click and collect order at Southport Store. Craig and Calum had it ready within the 15 minutes and were very accommodating, you really couldn’t get this service anywhere else

Fantastic shop and fantastic staff!
I’m always in there and they’re always ready to help with anything I need, couldn’t recommend them anymore!

Always so helpful, I popped into the Southport branch for some paint to decorate my daughters bedroom and there was so many to choose from I was spoilt for choice!

So happy Wickes have come to Southport. Always great choice and value, and so much better than B&Q!
Visited again today and, as always fantastic service. Special thanks to Mike to helped me and get 6 bags of concrete to my car. This guy is really helpful and really pleasant to deal with. 2nd time he has helped me.
Also a mention to the young lady on the till, Misca (maybe not the correct spelling, sorry), another pleasant employee.
Wickes will be a massive asset to Southport!

Steve went above and beyond to help me. He went out of his way to travel to my home and spent a lot of time and effort designing a beautiful kitchen. He was clear with the price of each aspect of the kitchen and i felt respected and fully informed at all stages of the design process. I would highly recommend southport wicks to all. Very very happy with my new kitchen!

Really disappointed with the Wickes fitter. Despite paying Wickes for the fitting the fitter then priced the job at around an extra £1800. He advised that he would consult with us on any extra cost so we were not expecting any surprises. After running two weeks over on the job which meant four weeks of no sink or cooker he then landed us with an extra £1000 on the fitting bill bringing it to £2700 plus the 3k we had already paid to Wickes. I have never had a tradesman in my home before that has hit us with an extra 1k on top of an already steep bill. We also had no soft close on doors or trim between doors all if which they had on the showroom kitchen. We would definitely not recommend Wickes for a kitchen. Even worse I have just been told that it is between us and the fitter! We were allocated the fitter by Wickes .
Update 7/5 Still no contact made by Wickes despite message below.

The staff were very helpful and polite and super Mike helped me to get the stones I needed as they were too heavy. The offer that was on the item also made them good value for the price. Would reccommend. Thank you i will be returning to get more items for my garden project.

Amazing store. So tidy. Friendly, helpful and knowledgeable staff members. I saw Rachel and Chloe and they were great. Thanks, AAAA!!!!

Easy ordering, good staff too. John helped me by bringing my purchased top soil out to the car and loaded it into the boot for me which I was extremely grateful. Product is good quality and this is 2nd time I have been to this store and will be returning again in the future.

Jack at the Wickes Community Project was extremely helpful in getting donations for the Reception Outdoor Classroom at Nutgrove Methodist Primary School. The school were donated plant sleepers, stones and soil which will allow us to create a nature based learning environment for children. The Wickes Community Project was a straight forward process that was managed wonderfully by Jack who had our resources ready to collect in a timely manner. We are incredibly grateful.

A lesson in poor customer service, called in for one last piece of square downpipe, none in the rack so I asked if they had any in-stock to be told I don't know anything about plumbing, turned around to another staff member and then told none of us know anything about plumbing, quite what you need to know about plumbing to check stock is anyone's guess of to B&Q then

Even though paint has gone very expensive ,wicks was the better paint and way cheaper than bq and staff were amazing, showing me how to down load the wicks app for the discount! Particular the young lady mischa ! Whose parents must be so proud!👏👏

I would like to offer my feedback to your colleague Shirley.
I visited your Southport store on 20th March, 2026. I was standing near the entrance looking at your aisle signage ( not knowing where to begin) I was approached by Shirley who took me to the aisle I needed. She could see I had a list of things to buy & showed me the relevant areas. Not satisfied with that she came back a little while later "just to check you have found everything".
Shirley was cheerful & helpful with her guidance and asset to your company.

We are bowled over by our new Wickes kitchen!
Top marks go to Steve Ambler (Southport branch) for his design ingenuity which has transformed a dysfunctional space into a sleek, attractive and practical kitchen with real ‘wow’ factor.
A new kitchen is a big undertaking and Steve’s experience and expertise, from the design stage and throughout the process, has been invaluable. He is clearly dedicated to his customers having the best experience possible, always making himself available to guide and assist and he has continued to impress us all the way through to final completion of our project.
Our Wickes allocated fitter was Simon Howarth - he and his team have done a superb job turning Steve’s creation into reality for us - and his work was all done swiftly, with minimum disruption and always with a cheery demeanour …. even when he had the unenviable task of chiselling up an expanse of thick ceramic floor tiles, ready for new flooring.
We thoroughly recommend Wickes, for all the reasons outlined above and our bit of advice to any reader is to bear in mind that Wickes can be a ‘one stop shop’ as they are also able to take care of the flooring aspect in contrast to some other kitchen firms which do not offer that.

Ellie and James were both absolutely fantastic and nothing was to much trouble. Very professional and explained everything vey clearly. Both Ellie and James are a very large credit to Wickes Southport branch.

Firstly the Designer Steve Ambler could see all the problems we had. He ensured all the Units would line up on the main wall which included the Fridge Freezer , Washer/dryer Machine, the integral soil pipe, the hob,oven and extractor fan. His design skills are very good. The plan he gave us with the Island in the centre as a feature was excellent. The Fitter was Malcolm of Malwood Services. We are delighted,,,,,,. Also, Steve helped us to design the Bathroom. In which we removed the bath and fitted an enclosed shower which is perfect for our stage in life (retirerees) . The Fitters Gary for the Bathroom were Excellent. We also asked Gary for a quote to convert a small cupboard downstairs into a Toilet with Handbasin. Which has transformed out house. We would recommend anyone to use Wicks Services. We also had the Benefit of 0% interest on the purchase of both the Kitchen and Bathroom so it could all be fitted at the same time. The after Sales Service is Excellent. We decided we would like to add another Unit to the kitchen for further storage and without any problems this was arranged. I now have my Dream Kitchen with PAN DRAWS and lots of storage space and work areas. It's the perfect place to Host friends and family all year round. Thank you Wicks

My young daughter wanted some paint samples for her bedroom so we visited the Wickes Southport store for the first time. Damian was very helpful in matching a suitable colour for her and he mixed up a paint sample for us. My daughter loved watching the paint being produced and we thank Damian for his help and assistance.