Wickes - Stirchley Reviews 237

Very great service and planning

We had a really good experience . Deepak was most helpful and very patient with us in making decisions.

Excellent service 10/10. Deepak Chauhan was very helpful and knowledgeable.

Deepak was very helpful measuring and designing a new kitchen layout , very good customer service . Would highly recommend. Products /showroom also well laid out .

100% satisfied with my appointment. Omran took time working out what we needed, showing us examples of styles colours etc for the bathroom. He came up with ideas that we hadn't thought of.

Omran Mustafa was amazing 🤩 Excellent customer service. Listened well, calm and
Friendly. He is an asset to Wickes!

I came to Wickes to get my bathroom designed and installed because I wanted a reputable company who could provide 0% finance. My local store is Stirchley in Birmingham and there I was given an appointment with Deepak. He came to my house to do an initial assessment and help to design my bathroom. Deepak is fantastic - he is professional, courteous and very knowledgable. A week later I came back to the store to sit down with him and look at the designs. I was very pleased with the designs. My bathroom is being fitted next week and Deepak has been available to answer any last minute queries about the order. I highly recommend Wickes in Stirchley, and especially Deepak.

Deepak our bathroom design advisor at the Stirchley branch was so helpful and completely understood our vision for a new bathroom and came up with a design that needed very little amendment. Looking forward now to the project starting

The lady that we sat down with is called Julie lovell fantastic customer service lots of practical advice went above and beyond to explain all options would advice anyone to go along and talk things through if considering a kitchen refit

Avoid at all costs! - taken 6 months and still no quote with a design which makes any sense. incorrect info and offers given, delayed and then cancelled visits, poor in-store design info and depite trying to contact customer services have had no reply. very poor and cant even raise a compliant as no one answers at Wickes

2nd time ordered from this store 2nd time no delivery.

Deepak has been really helpful with our kitchen design. Despite me changing my mind about things twice, he has been professional throughout the whole process. Everything is set out and you know exactly what you are getting and why.
Would definitely recommend them.

Great costumer service and very friendly thank you Dave D

Omran has designed a fantastic kitchen. I have found the service to be absolutely excellent. He has taken the time to guide us through the process, meet with tenants and is meeting with our third party installers on the first day of work to make sure everything goes well. Highly recommended

Kind and quick service from Deepak Chauhan..great

Absolute pleasure to work with Deepak Chauhan to order a new kitchen. Helpful, knowledgeable and professional.

We had a kitchen planning appointment. Julie Lovell was very knowledgable, helpful and efficient. She listened well to our wishes and advised us from there. We went back a fewdays later for a follow up appointment and ordered the kitchen.

Deepak, the kitchen consultant was so friendly and helpful and we could feel that he had our best interests at heart.

Julie in the design department was amazing at focusing on my individual needs and wants, and created a beautiful kitchen that I’m being proud to show off!
I wanted to go for bold colouring, and she gave me the courage to do it, and I couldn’t be happier with the outcome. Now it’s finished I still pinch myself to remind myself that these bold concepts and colours are of my own choosing, and beyond surfacing.It was a pleasant and uplifting experience, and an exciting time seeing it go in and my plans come to reality. Julie (Stirchley branch) you’re a magician!!

Where do I start !!! When I walked in I knew nothing about kitchens !!! Julie greeted me with a lovely hot coffee and sat me down and guided me through the whole process in such a professional but understanding way ... making suggestions of what we may need or not need ... She helped me so much in picking the affordable options for my budget and didnt push at all to choose something which i couldnt afford ?....which I cannot tell you how much i appreciated !... she gave me time to think it through ...1 year to be precise !!🤣 ...(.we are renovating !!!!)...and she kept me informed of when the sales were running so that I could get a good deal !!! She explained the payment process so well ...which has given me alot of flexibility ...so I can adapt the design if needs be and there is a zero % monthly payment process ...which again adds flexibility with finances !!! So thankyou Julie !!! Wickes you have a real gem in Julie.... she is Gold dust !!!✨️