Wickes - Truro Reviews 

Having shopped around with other retailers we had a good idea what we wanted. Leon visited our house and we discussed at length what we wanted. A couple of days later we visited the store and went through his designs. Reviewed and changed a few this and there it was...... our new kitchen! ( and in 3D!)
Thanks Leon for your patience and advice! A great service. All I've got to do is install it

Highly rate the staff in general, always friendly and polite. Recently had our new kitchen designed by Heather which was first rate. Heather ensured the process from ordering to delivery was taken care of and was extremely helpful in sorting out a few issues which arose.

We ordered our kitchen in the Truro store with Nichola, who came to our house to measure up, it took me ages to chose my design and the design consultant was really patient and helpful, two weekends later (nearly took up residence in store) I had chosen my design. I then waited for Danny Trengove to install my kitchen, there is a reason he is so busy because boy was he worth the wait! He totally transformed our whole kitchen plus the floors in our dining room and hall in just two weeks. Our job wasn’t straight forward and he worked so hard, leaving the ‘site’ aka my kitchen/dining room tidy each evening. He’s quick to get back to you and resolved a problem i had with my dishwasher due to dodgy instructions in the user manuel within hours of me contacting him. So so pleased with the workmanship put into my project and totally recommend Danny as an installer

We are so pleased with our kitchen, thank you. From our initial design appointment with Nicola to installation was seamless. Nicola was so helpful when it came to us making decisions, we really appreciated her input in design, colours, layout etc. thank you Nicola. We would also like to say a special thank you to our installer, Danny, who went above and beyond to give us the kitchen we wanted. Our house threw up a few issues...an unlevel floor for starters, now perfectly flat and smooth, damp walls which were replaced and replastered, and one of our walls was 18mm out at the top (apparently one of the worst he'd seen!)...but Danny overcame every challenge our old house chucked at him and gave us real confidence in his work. He gave us lots of hints and tips on decorating, tiling etc. and at the end of every day, everything was left clean and tidy. He was meticulous in his work and you could clearly tell how much pride he took in it as well. So anyone having a kitchen fitted in Cornwall, I sincerely hope you have Danny Trengove as your fitter, you won't be disappointed, thanks Danny :)

Leon Keung, Designed our Kitchen, exactly to our requirements, also made a few design suggestions, such as Matt flooring, under unit Led lights, and other items, He was very professional taking us through the whole order. I would recommend him to other people.

SO pleased with our kitchen! Leon came to look at our space which needed a big redesign. We had some ideas which Leon took into careful consideration but also presented new ideas we had not considered, which have been a wonderful addition to our now complete kitchen. Leon was really patient throughout the whole process, taking time for us to look at every detail. Couldn't recommend more!

Kitchen floor rose up. Assessed by area manager as due to not enough gaps left. Took 8 months to get another fitter who ripped it all up left it in our garden then blamed the concrete underneath. If that was a problem the original fitter should have assessed and charged for whatever prep work and bonding needed to happen. We are left with a concrete floor and a pile of rubbish in the garden. All base units need to be taken out.

Very happy with the service you provided with very polite helpful staff , and lovely kitchens to choose from , I will definitely recommend Leon the designer to my friends and family what a charming young man who knows his design’s and is very good at his job thank you

Leon was very helpful and knowledgeable in designing our kitchen . Nothing seemed to be any trouble even when we changed the design a few times 😬 great experience with Wicks . We did go to a few other kitchen suppliers but didn't feel as confident in them as we did with wicks! Roll on October when the kitchen will be installed!

Absolutely awful customer service. Ordered a bath which turned up cracked and without the fixtures. Spent most of the day trying to get it sorted. After waiting ages to speak to someone we were told someone would call us back. We then had to phone back again 2 hours later. First time they couldn’t even find our account so we had to phone back again. We were told the earliest they could delivery another bath was over 2 weeks later! We were paying a fitter on a daily rate and the bathroom was already ripped out. No care or empathy towards our predicament. The lady was more concerned that she was busy and needed to have her break. We had to order from somewhere else in the end. Even getting a refund was a joke! I would never order from Wickes again.

Leon was incredibly helpful designing our kitchen and made the experience effortless and very pleasant. We would highly recommend him and the whole team at Wickes!

Leon did a really great job in designing our office and he gave us a very good price.

Extremely knowledgeable, very professional, pleasure to be guided by. We would definitely recommend Leon and will continue to request his expertise.