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Bedrijfsgegevens

  1. Schoenenwinkel

Geschreven door het bedrijf

Specialists in wide fit shoes. We stock 8 different width fitting up to 8E, which is extremely wide with a deep toe box. We stock all the major wide fit brands, as well as hard to find wide fit international brands. We have a wide fitting shoe shop in North London, with free parking right outside and disability access if required. We have over 20 years of experience helping customers with wide feet or foot conditions such as Oedema, bunions, corns and gout find comfortable and supportive footwear.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

16 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 1 van de 5 sterren

The shoes were very narrow

The shoes were very narrow. My foot wouldn’t even go in them. They said you could return them, but you have to pay the shipping to England. They charge you in USD. It was going to cost me $94 to return them from Canada and I paid $120 CAD for them. I would also lose 4% on the exchange. I kept them and will try to sell them on Matketplace

13 april 2026
Review zonder uitnodiging
Logo Wide Shoes

Antwoord van Wide Shoes

Hello Nikki, we have received this review from you but we have no record of your order.

Can I ask you to double check you ordered from our company, as there are several wide fitting companies with similar names.

We are a small family business and your 1-star review for another company has a big affect on whether customers purchase from us.

Please can you check the company you ordered from and move the review to their page.

Thank you in advance for your assistance.

Beoordeeld met 1 van de 5 sterren

This shoe has No support

This shoe has No support

5 september 2025
Review zonder uitnodiging
Logo Wide Shoes

Antwoord van Wide Shoes

Hello, we have no record of an order from you under this name.

Please can you double check the company name you ordered from and post the review there.

Many thanks,

Tom

Beoordeeld met 3 van de 5 sterren

Shoes have no support what so ever

Shoes have no support what so ever. You can feel every pebble while walking outside. Comfortable for indoor walking. Would not have bought them if I had tried them on first.

12 juni 2025
Review zonder uitnodiging
Logo Wide Shoes

Antwoord van Wide Shoes

Hello,

We cannot find any order under Mary Shillinger or Bob Shillinger.

Please double check where you ordered from and post the review there.

We appreciate that there are a lot of companies with similar sounding names such as Wide Fit Shoes, Wide Shoes, etc..

We are Wide Shoes, and are a family business based in London. I can see you are based in the United States.

We would really appreciate you double checking your original order.

Thank you so much.

Tom

Beoordeeld met 5 van de 5 sterren

Be sure to review the right company

Be sure to review the right company. The one star ratings from random people who have bought shoes from less serious companies will unfortunately keep new presumptive buyers away. Therefore I give this balancing rating.

14 juni 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I have problems with the tongue wadding…

I have problems with the tongue wadding up every time I put them on. I have to dig it every time.

23 april 2025
Review zonder uitnodiging
Logo Wide Shoes

Antwoord van Wide Shoes

Hello Deanna,

I have checked our records and cannot see any order from you, so I think you may have purchased these from another company.

However we would be more than happy to help you resolve this issue, as there is a fix for this.

Could you please email us at sales@wideshoes.co.uk so we can assist you.

Beoordeeld met 5 van de 5 sterren

Wide Shoes have been a great find

Wide Shoes have been a great find. I have an adult son who has Down’s Syndrome and have had great difficulty in finding shoes to fit him. High Street shops tend to sell you a larger size to get more width, these pairs of expensive shoes then languish in the bottom of the wardrobe.
We made an appointment and Anna took a lot of time and trouble to find shoes that really fit my son’s feet.
It was an amazing success, we bought 2 pairs which are on my son’s feet not in the bottom of the wardrobe.
He now has comfortable shoes and happy feet.
An amazing success, we will definitely return when he needs new shoes.

22 januari 2025
Review zonder uitnodiging
Logo Wide Shoes

Antwoord van Wide Shoes

Hello Jean, thank you so much for taking the time to leave a review. It was a pleasure to meet you all and we are delighted your son is enjoying wearing his new shoes. Tom

Beoordeeld met 1 van de 5 sterren

Sneakers from England, need to return them from USA.

I live in the US, received a pair of Sneakers from your company in England. These are Sketchers made in China.
I ordered EE, expecting a wide toe box.
Unfortunately I barely got my feet in and noticed that they are very narrow.
I didn’t find instructions on how to return them.
Please reach out to me and help with the return.
It should have been easy to return, since you make it difficult and don’t respond timely I gave you one star.
If you answer my email I will consider changing this negative review.

31 december 2024
Review zonder uitnodiging
Logo Wide Shoes

Antwoord van Wide Shoes

Hello Elizabeth, we have contacted you several times to request that you remove this review as you have never ordered from us. I can only assume you are confusing us with another wide fitting shoe company.

It is disappointing that despite several emails you have left the review here.

Beoordeeld met 5 van de 5 sterren

Excellent customer service and brilliant boots!

I am so glad to have found this company! I bought some Wide Load safety boots for my teenage son who has always had difficulty with footwear due to wide feet, tiptoe walking and ingrown nails. I wish I’d found them sooner! Great boots and excellent customer service. I will be back for more shoes soon.

14 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

EXCELLENT SERVICE and the best pair of…

EXCELLENT SERVICE and the best pair of safety boots that I have ever owned !
Wide Shoes stocks a large range of footwear to satisfy customers with wide or problematic feet, and the sales team are knowledgable; friendly and extremely helpful.
It is not easy to find shoes that fit my (very wide) feet properly, especially without being able to try them on first. Tom and his team patiently answered all of my questions and guided me toward the right solution.
I can thoroughly recommend Wide Shoes without hesitation.

25 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good Customer service

I recently needed to exchange a pair of Skechers shoes after one of the soles came unstuck ( about 6 months old) Having just had appalling service from a Chinese company were they wanted me to send there product back to China at my cost I somewhat feared the worst. I contacted Wide Shoes by email and sent a couple of pics of the problem to them. - They promptly contacted me and explained how I could download a prepaid label from their website and send the shoes back to them for inspection and exchange. They then contacted me again to say they didn't have my size in stock for a straight exchange so they offered me a more expensive pair at no extra cost to myself - Well done Wide Shoes

1 april 2024
Review zonder uitnodiging
Logo Wide Shoes

Antwoord van Wide Shoes

We really appreciate your feedback and that we were able to help and fix the situation for you.

Thanks again!

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. A wide (ha!) selection of shoes in different sizes and styles. It turned out that the ones I ordered were two small, but Anna at Wide Shoes was very helpful and persistent in getting in touch with me to arrange for a different style and size. Thank you!

22 maart 2024
Review zonder uitnodiging
Logo Wide Shoes

Antwoord van Wide Shoes

Hello Andrew,

Thanks so much for taking the time to write a review. We are so pleased that you got the a style and size that fits well. We hope you will enjoy wearing them. I will pass on your kind comments to Anna.

Thanks again,

Ally

Beoordeeld met 5 van de 5 sterren

First class service

After struggling to find a stockist of shoes to fit my dad’s wide and swollen feet, I came across Wide Shoes. The choice of styles of footwear is very good, as are the sizes and fitting widths. I sent for two pairs, as I wasn’t sure which style would be best. The quality of the shoes is really good and should last my dad for years. Returning the pair I didn’t want was an easy procedure. I got a lovely thank-you email from Tom. This is a business that cares for its customers, which is hard to find these days. I was so impressed, I ordered a pair of slippers for my dad, as he needs a new pair. I can highly recommend Wide Shoes.

18 maart 2024
Review zonder uitnodiging
Logo Wide Shoes

Antwoord van Wide Shoes

Thank you so much for taking the time to write a review.

We are delighted that you were pleased with the service you received from us.

We hope your dad also loves this new slippers :)

Thanks again.

Beoordeeld met 5 van de 5 sterren

The best in my opinion.

There are 3 firms who specialize in shoes for people with wide feet. I have purchased from all three. The best, in my opinion, is Wideshoes. Their staff (especially Tom Gavigan - who owns the business) have been superb. It's difficult for someone with foot problems to find a specialist who actually understands a customer's problems. Mr Gavigan and his staff, when contacted by phone, are only too willing to engage in a conversation - and explain - about shoe sizes (especially about DB shoes, which can be confusing). As I have already said, I have dealt with all 3 main firms selling footwear for customers with wide feet. Wideshoes.co.uk, I have found to be the best for customer satisfaction. And, incidentally, (at the time of this review) they are also the best for price. If you manage to speak to Mr. Gavigan himself, you will enjoy the gab (his is Irish). Yes, he is Irish - and honest. Enough said.

12 januari 2024
Review zonder uitnodiging
Logo Wide Shoes

Antwoord van Wide Shoes

Thank you for taking the time to leave a review. We really appreciate your positive feedback on your experience with Wide Shoes. We will be sure to pass on your comments to Mr Gavigan.

Beoordeeld met 5 van de 5 sterren

Amazing Comfortable 6E Safety Boots Best EVER in 40yrs?

Best Safety Boots EVER the first time in 40yrs that I have had Safety Boots that did not hurt and cause major pain and blisters due to the toe cap not being wide enough for my very wide feet.

Very expensive but having tried loads of different boots trying to get a pair that does not hurt for me it has been worth it.

18 augustus 2022
Review zonder uitnodiging
Logo Wide Shoes

Antwoord van Wide Shoes

We are delighted you now have comfortable safety boots. Thank you for shopping with us and for leaving a review. It all helps!

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