Really great service especially hussain naif the person served me. He explained me each every thing clearly and also help me analyse between other cars. When i called him he responded same day that'... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We had an excellent experience purchasing our car from Wilson's in Epsom. Our sales representative was Jodie Barker, she was very helpful assisting us in choosing the right car. She kept us well infor... Toon meer
Purchase of new car was handled very well and we believe we got a good deal. The member of the sales team dealing with us was excellent, regularly keeping in contact over delivery. Our only minor cr... Toon meer
Bedrijf heeft geantwoord
Popped in to look at cars and ended up meeting Freddie. Couldn't have asked for a better experience. This young man is someone I'd have happily spent hours with and I don't think I've ever said that a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Wilsons Epsom is one of the UK's largest family-owned new and used car dealerships, proudly serving customers across Surrey, London, Sussex, Kent and the South East for over 120 years. Based in Epsom, we offer an extensive selection of new cars, approved used cars, electric vehicles (EVs), hybrid cars and commercial vehicles from many of the world's leading automotive brands. We proudly represent new car sales for Chery, Citroen, Dacia, Hyundai, Leapmotor, MG, Peugeot, Renault and Vauxhall. Whether you're looking to buy a new car, find a quality used car, arrange flexible car finance, part exchange your current vehicle or book a vehicle service, our experienced team is committed to making every stage of your journey straightforward, transparent and enjoyable. Our state-of-the-art dealership provides manufacturer-approved servicing, MOT testing, genuine parts and vehicle repairs carried out by trained technicians using the latest diagnostic equipment. From routine maintenance to aftersales support, we're dedicated to helping keep your vehicle performing at its best. At Wilsons Epsom, customer satisfaction is at the heart of everything we do. We believe in honest advice, competitive pricing and exceptional service, which is why we value every customer review. Your feedback helps us continually improve and ensures we deliver the high standards our customers expect. If you've recently purchased a car, visited our showroom or used our servicing, MOT or repair facilities, we'd love to hear about your experience. Your Trustpilot review not only helps us improve but also helps future customers choose a trusted car dealership with confidence. Why choose Wilsons Epsom? - One of the UK's largest family-owned car dealerships. - Over 120 years of automotive experience Wide range of new and approved used cars Electric, hybrid, petrol and diesel vehicles available. - Competitive car finance and part exchange options. - Manufacturer-approved servicing, MOTs and repairs. - Friendly, knowledgeable and customer-focused team. - Conveniently located in Epsom, Surrey, serving customers across London and the South East. Thank you for choosing Wilsons Epsom. We appreciate every review and look forward to welcoming you again.
Contactgegevens
Kiln Lane, KT17 1DH, Epsom, Verenigd Koninkrijk
- +441372736000
- marketingdept@wilsons.co.uk
- www.wilsons.co.uk
4,6
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Henry was an awesome and proactive and…
Henry was an awesome and proactive and customer focused and went over and above with his finance team Alex and Ryan were very cooperative and phenomenal thank you so much we are very happy with the car. Thank you Henry with your patience.
30 juli 2026
Review zonder uitnodiging
Antwoord van Wilsons Epsom
Hi, thank you for taking the time to leave us your review. If we can be of any further assistance, please let us know. Best wishes, Wilsons
Matthew was exceptional
Matthew was exceptional in how he dealt with my daughter buying her car. No pressure whatsoever along with being professional and courteous. One of the best car sales people I've ever come across in my 30 years of buying 15 cars.
29 juli 2026
Review zonder uitnodiging
Antwoord van Wilsons Epsom
Hi, thank you for taking the time to leave us your review. If we can be of any further assistance, please let us know. Best wishes, Wilsons
We had excellent service from Mick.
We had excellent service from Mick.
He was so patient and helpful. After several unsuccessful trips to various used car showrooms with no joy, Mick helped my husband and I find just what we were looking for.
Mick is extremely knowledgeable and clearly a credit to Wilsons of Epsom.
I do hope Wilsons rethink letting staff resume the option to pay and use the electric charges for their own vehicles
It seems to make sense to help your employees.
26 juli 2026
Review zonder uitnodiging
Antwoord van Wilsons Epsom
Hi there, thank you for taking the time to leave us your review. If we can be of any further assistance, please let us know. Best wishes, Wilsons
Brilliant customer service from Sam and…
Brilliant customer service from Sam and Olly. Explained everything perfectly and made the whole process appear simple and pain free. Many thanks for their support.
28 juli 2026
Review zonder uitnodiging
Antwoord van Wilsons Epsom
Hi there, thank you for taking the time to leave us your review. If we can be of any further assistance, please let us know. Best wishes, Wilsons
Met today with HARRY H for an informal…
Met today with HARRY H for an informal chat about finding a car for our Grand daughter who is nearly 17 and buying her first car.
He was super helpful, guided us through a few different options nd think it really helped her clarify which car she needs to concentrate on.
Many thanks for all his help.
27 juli 2026
Review zonder uitnodiging
Antwoord van Wilsons Epsom
Hi Sandy, thank you so much for taking the time to leave such a wonderful review. We're delighted to hear that Harry was able to provide such a helpful and informative experience while helping your granddaughter explore her first car options. Buying a first car is an exciting milestone, and it's great to know Harry took the time to guide you through the different choices and help her feel more confident about what will suit her best.
We'll be sure to pass on your kind words to Harry – he'll be thrilled to hear your feedback. We wish your granddaughter all the best with finding the perfect first car, and we look forward to welcoming you back to Wilsons Epsom when you're ready. Best wishes, Wilsons
Excellent service
Excellent service, very supportive all way through for the purchase of new vehicle and parts exchange .
27 juli 2026
Review zonder uitnodiging
Antwoord van Wilsons Epsom
Hi Jay, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our dealership and that you found the team to be very supportive, we will make sure that we share your praise with them. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Very smooth process
Very smooth process, and Henry was extremely kind and helpful the whole time.
27 juli 2026
Review zonder uitnodiging
Antwoord van Wilsons Epsom
Hi Nicolas, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from Henry, we will make sure that we share your praise with him. Thank you for choosing Wilsons and if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Henry was very helpful and…
Henry was very helpful and knowledgeable helping me find the right car. Lovely to see Harry as well😍
26 juli 2026
Review zonder uitnodiging
Antwoord van Wilsons Epsom
Hi Becky, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our dealership and will make sure that we pass your praise across to both Henry and Harry. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
amazing service
matthew was amazing let the me take my time choosing between cars and didn’t rush me at all! amazing customer service and would go to him again.
21 juli 2026
Review zonder uitnodiging
Antwoord van Wilsons Epsom
Hi Rena, thank you for taking the time to leave us your 5-star review. We are deligted to hear about the service that you received from Matthew, we will make sure that we share your praise with him. If we can be of any further assistance, then please let us know. Best wishes, Wilsons
Was helped by mick to help secure a new…
Was helped by mick to help secure a new vehicle and the service I received was excellent
20 juli 2026
Review zonder uitnodiging
Antwoord van Wilsons Epsom
Hi Oliver, thank you for taking the time to leave us your excellent 5-star review. We are delighted to hear about the service that you received from Mick, we will be sure to share your praise with him. Thank you for choosing WIlsons and we hope that you enjoy your new car for a long time to come. Best wishes, Wilsons
Subah was amazing he really listened to…
Subah was amazing he really listened to what out needs where and our price range, friendly and very accommodating. Excellent service
19 juli 2026
Review zonder uitnodiging
Antwoord van Wilsons Epsom
Hi Toni, thank you for taking the time to leave us your 5-star review. We are very happy to hear about the service that you received from Subah, we will be sure to share your praise with him. Thank you for choosing Wilsons and we hope that you enjoy your car for a long time to come. Best wishes, Wilsons
Byran was excellent
Byran was excellent, efficient and very detailed. Thank you !
18 juli 2026
Review zonder uitnodiging
Antwoord van Wilsons Epsom
Hi Chantal, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your experience at our dealership and the service that you received from Bryan, we will make sure that we share your praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Had a great experience with Subah
Had a great experience with Subah, got me in the right car very quickly and delivered a quick and stressfree sale. Many thanks!
18 juli 2026
Review zonder uitnodiging
Antwoord van Wilsons Epsom
Hi Mr Woods, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our dealership and the service that you received from Subah, we will make sure that we share your kind praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Henry provided excellent service and…
Henry provided excellent service and was very helpful today. Thank you Henry!
18 juli 2026
Review zonder uitnodiging
Antwoord van Wilsons Epsom
Hi Ashleigh, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from Henry, we will make sure that we share your praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Wonderful customer service Subah
Wonderful customer service Subah. Perfect car. Thank you
17 juli 2026
Review zonder uitnodiging
Antwoord van Wilsons Epsom
Hi Jackie, thank you for taking the time to leave us your 5-star review. We hope that you enjoy your new car for a long time to come. Best wishes and happy motoring, Wilsons
The process for receiving the loan car…
The process for receiving the loan car is too much pathetic.
Till last year it was all good.
This year there is a single person across all service center and just for picking the loan car, it took 2 hours in waiting room.
And pick time for more than 1 hour.
It's too frustrating.
I have been with Wilson for past 5 years but this would be last and will find something else in future.
14 juli 2026
Review zonder uitnodiging
Antwoord van Wilsons Epsom
Hi Sharad, we are sorry to see your one-star review. We will make sure that we share your feedback with the senior management team so that they can look into your recent experience in further detail. Many thanks, Wilsons
Highly recommended
The staff at Wilson’s Renault were extremely helpful and responsive to my queries whether face-to-face, email or phone. Subah was great during the test drive, the sales paperwork and during the handover - very knowledgeable, polite and friendly. I’d certainly recommend the Renault Scenic E-Tech, Wilson’s at Epsom, Subah and Jake. Thanks
6 juli 2026
Review zonder uitnodiging
Antwoord van Wilsons Epsom
Hi Richard, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from both Subah and the team, we will definitely share your praise with them. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Matthew is so helpful and patient
Matthew is so helpful and patient. He replies really fast. He helps me with all the questions both about the car itself and everything around buying the 1st car. Really appreciate his support and help.
11 juli 2026
Review zonder uitnodiging
Antwoord van Wilsons Epsom
Hi Kai, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our dealership and the service that you received from Matthew, we will make sure that we share your kind praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Nice guy
Service was really good and was really nice and smiled also was really funny
10 juli 2026
Review zonder uitnodiging
Antwoord van Wilsons Epsom
Hi Phoebe, thank you for taking the time to leave us your 5-star review. We are are happy to hear about your recent visit upon our dealership and will make sure that we share your kind praise with the team. Best wishes, Wilsons
Excellent experience with Khalid
Excellent experience with Khalid! He was friendly, professional, and made the whole car-buying process quick and stress-free. Great communication throughout, and I wouldn’t hesitate to recommend him. Thanks again!
8 juli 2026
Review zonder uitnodiging
Antwoord van Wilsons Epsom
Hi Raffaele, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our dealership and the service that you received from Khalid, we will make sure that we share your kind praise with him. Thank you for choosing Wilsons and if we can be of any further assistance, then please let us know. Best wishes, Wilsons
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.