Winchester White Reviews 

Overall, I had a mixed experience with this lettings agency. On the positive side, they did a great job representing their clients and showcasing the property — my viewing was well-organised and informative. The agent was professional, courteous, and able to answer all my questions, which made the initial stages of the process smooth and positive. Communication with the team was generally good, and I appreciated how responsive they were throughout.

However, where I feel the agency missed the mark was in how rushed the process felt once things progressed beyond the viewing. There seemed to be little flexibility or understanding around shifting timelines, even when changes were due to personal circumstances. Despite offering to pay the full rent upfront — just 48 hours later than their ideal timeline — I still received follow-ups that felt unnecessarily pushy, especially after I had already confirmed that I would sign the tenancy agreement and pay the holding deposit/admin fee by 11am (two hours later than their requested 9am).

In the end, while they were professional in many ways, a little more understanding and adaptability around timing would have made the experience much more positive.

We had a great experiencing with Winchester White. Sarah was very professional, and helped to smooth the process in determining what was helpful to the landlord and us in negotiating the process. Sarah was also very responsive and experienced in advising on next steps and any queries we had with renting. Highly recommended!

I’ve been extremely impressed with Winchester White. Azhaar has been amazing. He is professional, friendly and seems to take a genuine interest in helping with your property search (unlike some other agents in other larger companies!). He is also extremely response and helpful. Brilliant service and I’ve found a lovely flat, all thanks to Azhaar!

I’ve moved around the UK a few times and Winchester White has been by far the best letting agency I’ve worked with thanks to Azhaar. He has been very responsive and has patiently assisted with all my queries from viewing to moving in. Thanks Azhaar. Keep up the great work!

My experience was top quality, all thanks to Edward Elliott! Any troubles I had regarding the property, he would help out with whatever he could do.

Brilliant experience with Winchester White, a special thanks to Daniel Keenan who is their Senior Renewals Negotiator. Daniel is professional, friendly and knowledgeable, I wouldn’t hesitate recommending him and the team overall.

They set the benchmark for other lettings agents to achieve. Both Ieva and Alessandro were fastidious in explaining every detail, a really professional team. I have no hesitation in recommending them .

they have been really helpful and kuddos to Alessandro for explaining well everything that I needed to know about the flat

Let me start this review by singling our Azhaar. My partner and I have been looking for our next home. Azhaar had been so patient, supportive and proactive. I've engaged with many agents in south West - no one compares. Thank you for finding us our new home Az.

This was the best agency I worked with—trustworthy, responsive, and efficient yet personable. Ed went above and beyond, even giving tenants a tour of the area, and our flat was rented immediately to the right people. A special thanks to Ieva and Alessandro for their professionalism and friendliness. Highly recommended!

We have just had our first experience with Winchester White as short-term let landlords. Very professional service and communication throughout, from listing to letting. Ed did an excellent job presenting our property to prospective tenants, and working with us to ensure our tenant could move in with everything in place to their satisfaction.

Alessandro was an absolute pleasure to work with. He took the time to truly understand my needs and preferences, making the entire rental search effortless. His attention to detail and deep market knowledge ensured that every property he presented was a perfect match.

He was always professional, responsive, and incredibly helpful throughout the process. His dedication and expertise made what could have been a stressful experience feel seamless. If you're looking for a real estate agent who genuinely listens and delivers, I highly recommend Alessandro!

My flatmate and I were searching for a property very urgently and had really bad experiences with agents in the past.

I can honestly say Winchester White was the best agency we have dealt with. In particular, because of Jessica Richards.

Not only did she find us somewhere extremely fast, she also listened to what we needed, kept continuous communication and had such a clear process to securing the property. She was open, honest and personable which had made the world of a difference during such a stressful time looking to move.

She’s a credit to Winchester White and I couldn’t recommend them and her enough!

We are now living in a beautiful flat and she still follows up to make sure everything is going well. Every question/issue or query we have had to date has been promptly dealt with by her in a professional and efficient way.

Thank you guys!

P.S, Jessica is a credit to you

Filipa has gone out of her way to help us find a property. She has been so kind, supportive and efficient. She has really listened to our needs and has been so intentional in finding the right types of properties for us. We feel really lucky to have worked with such a wonderful individual.

It’s all great and smooth until you try to move out and get your deposit back. Then all the fun begins.
I rented the property remotely and was lucky the flat turned out ok. Until it did not. The mice found it’s way in, and Winchester took forever to respond, and I in the end scheduled my own pest control. When that did not help, and I asked for repeat service, Winchester and landlord told me it is my problem now. Ok, I dealt with it myself.
Then the time came for me to move out, I mean, of course I did not receive my full deposit back. Shockingly, it was not due to all too familiar excuse that I did “damage” to the flat. The flat was left in a great state. They withheld 400 pounds because landlord “got hit” by late gas bill. Where is this bill and how gas company got to the landlord and why was I not asked about it first remains a mystery (I obviously paid the bills). I moved out of two other flats in the past and always got full deposit back, so this experience will ensure I never cross paths with this company again

Highly recommend Winchester White estate agent, and Sarah in particular. Her communication has been excellent, from fitting me in for a last minute viewing, to securing the property for us and getting everything signed and sealed very quickly. Thank you so much.

A quick response from Alessandro, south Ken branch. Super polite and helpful. Done deal on same day.

We had a great experience with Sarah, she was so helpful, insightful and easy to work with. Couldn’t recommend her enough!

We let our property in Battersea through Winchester White a for over 6 years and had excellent service throughout. They never failed to find brilliant tenants for us, and negotiate the best rates for the market. Thank you Alex, Megan and other colleagues.

Great experience working with Megan at Winchester White!

Megan has been a fantastic help through the entire process from start to finish.

I was on a time crunch making the move from Ireland to London for a new job, and Megan was so empathetic to my situation. She did everything in her power for me to have my new tenancy agreement sorted before making the move.

I would highly recommend her, and Winchester White to anyone on the accommodation hunt.