Wingspan Reviews 

279
•
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Usually they are pretty quick in my experience, but what’s with the holding instant debit card payments they receive until the next business day?! It shows as pending so you clearly have the money, so... Toon meer

Beoordeeld met 4 van de 5 sterren

Signed up six weeks ago to get paid faster as a freelance designer. Wingspan's dashboard is clean, transfers hit my bank in about a day, and the invoice reminders save me awkward emails. Had one delay... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The company I'm affiliated with, GFI, recently switched to Wingspan for payroll. I accessed the platform to look up information for my taxes. The site was very user-friendly, and I was able to quickl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently started a new job with JMI reports. Wingspan is transparent on there when you get your deposit, how much is deposited, where it is going and you can review your earnings at any time. It tak... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Betalingsdienst
  2. Accounting software bedrijf
  3. Softwarebedrijf
  4. Ziektekostenverzekeraar

Geschreven door het bedrijf

Wingspan is the first payroll platform purpose-built for contingent work. Onboard and pay workers, bill clients, and stay compliant, all from one platform. Learn why finance and operations leaders are raving, visit https://www.wingspan.app/.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

279 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 83% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,0

Alle reviews

(279)

47 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I am new to Wingspan

I am new to Wingspan. So far so good. I am one that provides reviews for just about everything. So , I’ll let you know how things progress. Thanks

24 december 2024
Beoordeeld met 1 van de 5 sterren

The company I work for uses Wingspan

The company I work for uses Wingspan. I have no choice on how I receive my pay. It's now Dec 24th, yes, Christmas Eve, and I still don't have my pay from the pay period ending Dec 15th. It seems each step has at least a week to week and a half delay before our money is passed on to the next phase of processing. I can only think it's because each process creates interest off of our money for them. Of course, we can have a virtual card or have the amount quick deposited on our debit card with additional fees. They have every angle to take more and more of our money. I'm quitting the job I have due to this payout system. I'm questioning how legal and legitimate this is.

15 december 2024
Review zonder uitnodiging
Logo Wingspan

Antwoord van Wingspan

Thank you for sharing your experience. I want to clarify some important points about your recent payment for invoice 019.

It's important to understand that Wingspan does not determine or control payment timing - we simply facilitate payments between companies and their workers according to the schedules set by the companies themselves and standard banking processes. Your payment was scheduled based on when you signed your requirements on December 18th, with the standard deposit date set for December 24th by your employer's payment schedule.

When you contacted us on December 23rd about expediting your payment, our support team member Thomas immediately responded and walked you through your available options. While we can't modify the standard payment schedules set by employers, we were able to help you access your funds more quickly through the instant payment option. Your payment of was successfully processed the same day and our records show it should appeared as pending in your account.

All payment processing follows standard banking industry timelines and regulations - this isn't unique to Wingspan, but rather is how all bank transfers and payments work within the US banking system. We simply serve as the platform connecting employers, workers, and these banking systems.

Your feedback helps us improve how we communicate about payment schedules and options. Our support team remains available Monday through Friday during US business hours to help explain payment timing and walk through any available options for faster access to your funds when needed.

Beoordeeld met 4 van de 5 sterren

The process is actually really easy and…

The process is actually really easy and I got everything set up quickly. My only issue was that it showed a “connection issue” several times, but I could get to other web pages just fine. I also couldn’t get through the initial prompts on my phone and had to move to my computer and actually use an incognito browser to get everything entered.

22 december 2024
Logo Wingspan

Antwoord van Wingspan

Thank you for taking the time to share your feedback about your Wingspan experience. We're glad to hear that you found the overall setup process easy. However, we apologize for the connection issues and browser/device compatibility challenges you encountered. These are important issues that we take seriously.

We're currently investigating the connection errors you experienced. For any future technical issues, please don't hesitate to contact our support team at support@wingspan.app - we can help troubleshoot in real-time and ensure a smoother experience.

Beoordeeld met 4 van de 5 sterren

So far so good

So far so good. I added my bank account to my payment area, and even though I didn't click instant pay my pay is in my bank account very quickly, even with the holidays. Only thing I wish you would offer, is multiple pay out areas, so like 75% to one account and 25% to another. Would help with savings.

20 december 2024
Logo Wingspan

Antwoord van Wingspan

Thank you for the feedback! I've passed it to our product team.

Beoordeeld met 4 van de 5 sterren

Support team is trying their best.

Support team is trying their best.

I will say the support team here is very small, with that said everyone that I interacted with was professional and went out of their way to look into my issue.

I previously wrote that they messed up my instant payout, this is only partly true. While I set the incorrect card as my instant payout I had no way of knowing this since I was only able to see the last four digits of my card which it just so happens I have two cards with the same last four digits unbeknownst to me.

Wingspan is a small company trying to grow and with that comes growing pains.

17 december 2024
Review zonder uitnodiging
Logo Wingspan

Antwoord van Wingspan

Thank you for the kind words! We've expanded our support team significantly with even more contractor support professionals to ensure that everyone is able to get fast and clear answes.

Beoordeeld met 5 van de 5 sterren

Reliable Service

I am enjoying the services from Wingspan so far. They keep me up to date with any information regarding their services and notifications. I appreciate them letting me know when my payments are on the way. This is a great service I would recommend.

17 december 2024
Logo Wingspan

Antwoord van Wingspan

Reliable is what we're after. We're glad to hear it! Thank you for the feedback.

Beoordeeld met 3 van de 5 sterren

Can’t count number of encounters

As a part-time employee whose pay is encounter based, we only get paid for no-shows if you have completed 40 patient encounters for the month. In the previous system, I was able to count exactly how many encounters I had completed as I went along to determine if I needed to add more encounters by the end of the month. In Wingspan I am only able to do this after the check has been cut so there is no way for me to determine if I need to change the number of encounters by the end of the month.

10 december 2024
Logo Wingspan

Antwoord van Wingspan

I understand your concern about tracking encounters to ensure you meet the 40-patient threshold for no-show compensation. While Wingspan doesn't control how your payer formats or includes information on invoices, we'll reach out to them to suggest including a running encounter count for each billing period.

Beoordeeld met 5 van de 5 sterren

Wingspan is an excellent payroll company.

Wingspan is an excellent payroll platform. They have methods in place to resolve issues quickly; are very prompt and informative; and their site is user friendly and has numerous options for a very interactive method - all in one place. Best of all, they pay promptly.

12 december 2024
Logo Wingspan

Antwoord van Wingspan

Appreciate the review. Glad updating details and tracking pay has been straightforward.

Beoordeeld met 5 van de 5 sterren

Wingspan is amazing!

Wingspan is a great app! It is easy to navigate with no issues. I am able to see my invoices without any difficulties. The design of the website is also good and not too complicated. So far, I don't see the need for any improvements!

5 december 2024
Logo Wingspan

Antwoord van Wingspan

Great to know the platform has been easy to move through and understand.

Beoordeeld met 5 van de 5 sterren

Great Experience

It has been nice to have all the information in one place. It's easy to navigate and much more up to date than the previous system. It has more options for us and if anything changes, we receive an email or message about it.

9 december 2024
Beoordeeld met 5 van de 5 sterren

Wingspan is easy to log in to and view…

Wingspan is easy to log in to and view invoices for payroll. It is easy to navigate and am able to quickly check the status of my pay. Having instant access to my payroll information is so helpful. So far am very happy with the change to Wingspan!

5 december 2024
Beoordeeld met 5 van de 5 sterren

update my personal information

It was easy to update my personal information. Didn't have any difficulty navigating Wingspan when I had to update my banking information. I also had navigated the website with ease and pinned it to my favorites since I changed pc. Wingspan also has videos and information on how to help your business with income tax season

26 november 2024

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