It’s a shame I can’t give them a zero rating; they are basically a bunch of scammers. I had booked the car insurance a month or more in advance and received the confirmation and the "black box" device... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Brilliant Insurance company. Love the fact the monthly payments comes down throughout the year if driving has been rated high. Also their dashboard is really easy to use and very informative. Their... Toon meer
Bedrijf heeft geantwoord
never had any problems, apart from upping my insurance from £66 a month to £94 even though i’ve been with you guys for a year now and got 2 years no discount :(
Bedrijf heeft geantwoord
This is early days as the insurance is just due to start so I can’t comment on the claims side of things, but WiseDriving quote was competitive for a young driver and met all my needs. It was easy to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over WiseDriving
Geschreven door het bedrijf
Get driving.
Get scoring.
Get saving.
At WiseDriving, we provide car insurance that can save you money as well as keep you safe on the roads. Our innovative telematics technology product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times. With this we give you the opportunity to earn reduced premiums through safe driving
Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com
GET A QUOTEHELP CENTRE
Contactgegevens
iGO4 House, Staniland Way, Peterborough, PE4 6JT, Peterborough, Verenigd Koninkrijk
- contact@wisedriving.com
- www.wisedriving.com
4,0
Goed
8K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Absolutely shocking company
Absolutely shocking company. Told them I had moved address and my price doubled. I moved 10 mins up the road. My blackbox apparently had problems so they decided to send me a cancellation threat letter if I didn’t sort the issue as if it was my issue that their blackbox wasn’t working? Had to ask to open a complaint 3 times before someone acknowledged me and gave me a reference. Then 1 day before my policy ended, they emailed to say that they were going to send out another blackbox. What’s the point? The renewal price for £130 per month was disgusting considering I found quotes as low as £40 per month elsewhere with the same benefits and no blackbox. They’ve ripped me off, sent me numerous cancellation threat letters for something out of my control and take about a million years to respond to emails. Wouldn’t recommend.
22 januari 2025
Review zonder uitnodiging
Antwoord van WiseDriving
Hi Holly,
We’d like to apologise for your recent experience and are sorry to hear you were less than satisfied with the service. We would like to look into this further for you. If you would like to send us a private response with your policy number, full address and date of birth to reviews@wisedriving.com, we will be happy to investigate further.
Many thanks,
Angela
Antwoord van WiseDriving
Hi Leslie,
Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us.
Many Thanks,
Kathryn
Being with them of two year first year…
Being with them of two year first year I was chash into report. Real quick deal with it got second car. With them being drive that one over year half come to do renew now informed is not update and blame me of they mis handle of information. Take care with them
11 januari 2025
Antwoord van WiseDriving
Hi Marc,
We’re sorry to hear this; we always try to provide the best experience possible for our customers. If you could send us a private message with your policy number, full address and date of birth to reviews@wisedriving.com, we can discuss this with you further.
Many thanks,
Angela
Easy to set up my policy
Easy to set up my policy! Great communication too! Very competitive price and so far so good!
8 januari 2025
Antwoord van WiseDriving
Hi Jo,
Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you.
Kind regards,
Angela
That it’s a great company with good care
My monthly subscription went down which is very rare with other providers
6 januari 2025
Antwoord van WiseDriving
Hi Daniel,
Thank you for your kind words - we’re glad your experience with WiseDriving has been great. We look forward to continuing to provide you with this level of service.
Many Thanks,
Kathryn
Antwoord van WiseDriving
Hi David,
Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us!
Kind regards,
Angela
AVOID at all costs
AVOID at all costs
My Son purchased his insurance and his car (Fiesta silver), 9 months later changed car for same but newer. (Fiesta blue)
Charged £150 for another black box even though we removed old one easily from his old car.
Another couple of months later bought a Bmw. Took old box from fiesta and had to pay another £150 for a new black box again even though we had the one from his blue fiesta.
He decided to cancel insurance even though it ends in 2 months, guess what he was charged another £150 to cancel.
I think it’s disgraceful as it’s really expensive for young people these days for insurance.
3 januari 2025
Review zonder uitnodiging
Antwoord van WiseDriving
Hi,
Thank you for your feedback, I am sorry to hear that you have had a negative experience with WiseDriving.
Our cancellation and mid-term adjustment fees are stipulated in our terms and conditions which you would have read and agreed to when you set up the policy and a link to these terms is included in all email correspondence we issue to our customers.
Many thanks,
Adam
Antwoord van WiseDriving
Hi Santos,
Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us.
Many thanks,
Lauren
Easy to use box system
Easy to use box system, no invasive box with cables all over the place on your wind screen. Box connects to battery and is hidden under tour bonnet. Staff are extremely skilled when it comes to handling a claim. Overall brilliant Insurance group.
27 december 2024
Antwoord van WiseDriving
Hi Stephen,
Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received.
Many thanks,
Lauren
Antwoord van WiseDriving
Hi Cameron,
Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us.
Many thanks,
Lauren
Waste of time
Used for one year then at the end of the insurance I get an email say they not renewing next year with out no reason
26 december 2024
Antwoord van WiseDriving
Hi Kevin,
Thank you for taking the time out to leave us a review, we do appreciate this. Unfortunately, as the broker, we have no say in whether a quote is offered or not, or what the quote is. Many factors are taken into consideration by the underwriters, and their criteria changes throughout the year. In this case, it has lead to us not being able to offer a quote based on the details provided.
Many thanks,
Lauren
Only use the app for a while now
Only use the app for a while now, but it’s pretty good
25 december 2024
Antwoord van WiseDriving
Hi Jamie,
Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us.
Many thanks,
Lauren
Am satisfied with process
Am satisfied with process. Appreciate the wise driving team for continuing insurance as a I am reliable customer. Kind regards
19 december 2024
Antwoord van WiseDriving
Hi Omar,
Thank you for your kind words - we’re glad your experience with WiseDriving has been great. We look forward to continuing to provide you with this level of service.
Many Thanks,
Kathryn
Helpful and accurate
Very helpful over the phone! Also very accurate black box scores!
20 december 2024
Antwoord van WiseDriving
Hi Freya,
Our staff will be thrilled to hear their hard work has been appreciated. Thanks for leaving great feedback, we greatly appreciate it.
Many Thanks,
Kathryn
Easy and costs came down considerably…
Easy and costs came down considerably after being with them for one year.
17 december 2024
Antwoord van WiseDriving
Hi Mrs Fobister,
Thanks for the great review! Our priority is our customers and we’re happy to hear you have had great service.
Many Thanks,
Kathryn
easy and straightforward
Just so easy and straightforward. Value for money and keeping in touch is simple. I can see my score at a glance. 5*
19 december 2024
Antwoord van WiseDriving
Hi Sheli,
Thank you for your kind words - we’re glad your experience with WiseDriving has been great. We look forward to continuing to provide you with this level of service.
Many Thanks,
Kathryn
Antwoord van WiseDriving
Hi,
We would like to apologise for your negative experience with us. We’d like to learn more about your specific situation. If you could send us a private response with your policy number, full address and date of birth to reviews@wisedriving.com, it would be greatly appreciated.
Thank you,
Kathryn
0 Star company
This car insurance company deserves zero stars, but unfortunately, that option doesn’t exist. The service is extremely poor, and the overall experience has been disappointing. I would not recommend this company to anyone.
12 december 2024
Review zonder uitnodiging
Antwoord van WiseDriving
Hi,
We take all the feedback we receive seriously and would like to offer our apologies for the experience you’ve had. Please send us a private response with your policy number, full address and date of birth to reviews@wisedriving.com, and we can look into this for you.
Many thanks,
Adam
0 Star company
This car insurance company deserves zero stars, but unfortunately, that option doesn’t exist. The service is extremely poor, and the overall experience has been disappointing. I would not recommend this company to anyone.
18 december 2024
Antwoord van WiseDriving
Hi,
We do apologise that you’re disappointed with the experience you have had with us, and would like the chance to answer any queries you have. Please feel free to send us a private reply with your policy number, full address and date of birth to reviews@wisedriving.com, so we can go over this with you.
Many thanks,
Adam
10/10 Friendly Staff
Paid and got my insurance on the phone , staff were helpful polite and lovely! No pressure at all to go ahead, very cheap price also! Let’s hope they live up to this review in the long run!’
12 december 2024
Antwoord van WiseDriving
Hi Nicole,
What a wonderful review - we truly appreciate your comments. We’re happy to hear that our staff and service have made the experience great for you.
Many Thanks,
Kathryn
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.