Ok, mn verdwenen deposit is niet terug. Ik laat het rusten, want... Ik dacht toch nog één keer proberen te storten. En een mega bedrag gewonnen! 8000 euro! Nu is het de vraag of ze mijn opname ver... Toon meer
Bedrijf heeft geantwoord
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Ik heb in principe nooit slechte ervaringen gehad op wizebets. Al mijn uitbetalingen altijd netjes ontvangen. Alleen nu op dit moment is m'n betaling goedgekeurd maar hij blijft maar op processed staa... Toon meer
Heb goede ervaringen met wizebets, alleen de laatste maanden moet ik helaas 2 weken wachten op de uitbetaling en dit keer wacht ik alweer 14 dagen weet niet waar het aan ligt maar dit mag echt wel wee... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Our casino provides you with the opportunity to play lots of exciting games both in free demo mode and using real money. To play using real money, you need complete a quick registration process on our website and make a deposit. Registration on our website only takes a few seconds. Wizebets's Customer Support Team consists of highly qualified professionals who will be happy to assist in solving any issues or questions you may have when using our services. The goal of our support team is to make your visit at Wizebets.com as comfortable and enjoyable as possible. You can contact us via Live Chat or by writing an email to support@wizebets.com.
Contactgegevens
Hongarije
- support@wizebets.com
- www.wizebets.com
3,6
Gemiddeld
574 reviews
Heeft 78% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Misschien is dat wel het slechtste…
Misschien is dat wel het slechtste casino op dit moment ik loop al bijna 3 maanden met een probleem bij hun en tot deze dag is er nooit een oplossing gekomen of een vooruitgang
2 december 2023
Review zonder uitnodiging
Antwoord van Wizebets Casino
Dear Nour Kaimak,
Thank you for bringing this matter to our attention. We are truly sorry to hear about the ongoing issue you've been facing for nearly three months. Your feedback is invaluable to us, and we are committed to resolving this matter as swiftly as possible.
In order to assist you further, could you please provide us with the details of your account and specific information regarding the situation you're experiencing? This will help us investigate the issue thoroughly and work towards finding a resolution.
Alternatively, if you have already contacted our support team without success, we sincerely apologize for the inconvenience. Please rest assured that we will escalate your concerns to the relevant department and ensure that they are addressed promptly.
Your satisfaction is of the utmost importance to us, and we appreciate your patience and understanding as we work to resolve this matter. Please feel free to reach out to us again, and we will do everything in our power to assist you.
Thank you for your cooperation, and we look forward to resolving this issue to your satisfaction.
Best Regards,
Wizebets Casino Team
Antwoord van Wizebets Casino
Dear Bob Prosman,
Thanks for your feedback!
Our team is extremely pleased to receive such a high rating.
We're thrilled to hear that you're enjoying your time at our casino and like to point out that any requests of our customers are important to us, and we are always happy to help and provide support at the highest level.
We hope that your opinion will be even better in the future and look forward to further cooperation.
Best Regards,
Wizebets Casino Team
Gooddddd happy tanks
5 februari 2024
Review zonder uitnodiging
Antwoord van Wizebets Casino
Dear Bjorn Meijer,
Thank you for your enthusiastic feedback!
We're thrilled to hear that you had a good experience at our casino and that it brought you happiness. Providing a positive and enjoyable gaming environment for our players is our top priority, and we're delighted that we could contribute to your happiness.
If you have any questions or need assistance with anything while enjoying our casino, please don't hesitate to reach out to our customer support team. We're here to ensure that your experience with us is always excellent.
Thank you for choosing our casino, and we look forward to continuing to exceed your expectations in the future!
Best Regards,
Wizebets Casino Team
Negeren
Negeren mijn emails compleet gewoon onbeschoft. Klanten hoor je te woord te staan
31 januari 2024
Review zonder uitnodiging
Antwoord van Wizebets Casino
Dear Kimberly Escherich,
Thank you for contacting us and we appreciate your feedback.
After reviewing the information you provided, we were unable to locate the account registered with our casino. It is very important to us that every player receives the assistance they need, and we apologize if this has caused any inconvenience in your situation.
In order to further assist you, we ask that you double-check the information provided to ensure that it is accurate. If you think there may have been a mistake or if you have updated your information, please do not hesitate to provide us with the correct information. In addition, if you have any questions or concerns, please contact our support team directly.
We appreciate your support and strive to make every interaction with our casino a positive and satisfactory one. Your satisfaction is our top priority and we strive to resolve any issues you may encounter promptly.
Thank you for your understanding and we look forward to working with you in the future.
Best Regards,
Wizebets Casino Team
kk slechte casino 20k gewonnen kan…
kk slechte casino 20k gewonnen kan opeens niet meer inloggen op mijn account.
31 januari 2024
Review zonder uitnodiging
Antwoord van Wizebets Casino
Dear Ol,
We appreciate you bringing this matter to our attention, and we apologize for any inconvenience you've encountered with your account. We understand the frustration this situation has caused, and we're committed to resolving it promptly.
To assist you effectively, could you please provide us with more details such as your username or any specific error messages you've encountered? This information will help our team investigate the issue and work towards a swift resolution.
If you have any additional concerns or if there's anything else you'd like to share, please feel free to respond to this message. Your feedback is crucial in helping us improve our services.
Thank you for choosing our casino, and we look forward to resolving this matter to your satisfaction.
Best Regards,
Wizebets Casino Team
Ze beloven binnen 10 minuten uit te…
Ze beloven binnen 10 minuten uit te betalen maar ik wacht nu al bijna 6 dagen, en nog steeds niks.. als ik mail beantwoorden ze mijn vragen niet maar ik moet steeds maar geduld hebben geduld hebben.. nou die is nu wel een keer op... nooit meer in dit casino spelen..... oplichters...
29 januari 2024
Review zonder uitnodiging
Antwoord van Wizebets Casino
Dear Ietsmet,
We regret any inconvenience you may be experiencing and want to assure you that addressing this matter promptly is our top priority.
To better understand and resolve the issue you're facing, could you please share more details with us?
Your insights are crucial in helping us pinpoint and rectify any challenges you're encountering. Feel free to respond to this message with additional information, or if you prefer, connect with our customer support team directly through live chat or email.
Your understanding and cooperation are highly valued, and we are committed to ensuring that your gaming experience with us remains seamless and enjoyable.
Best Regards,
Wizebets Casino Team
Oplichters!!
Oplichters!!! Ze zetten alles naar hun hand. Slechtste poepcasino ever!!!
4 januari 2024
Review zonder uitnodiging
Antwoord van Wizebets Casino
Hello there,
We are genuinely sorry to hear about your dissatisfaction, and we take such concerns very seriously. Our goal is to provide a fair and enjoyable gaming experience, and we regret that we fell short of your expectations.
To address your specific concerns, we would appreciate more details about the issues you encountered, so we ask you to contact our support team. This information will help us thoroughly investigate the matter and take appropriate actions.
Thank you for bringing this to our attention, and we hope to have the opportunity to rectify the situation.
Best Regards,
Wizebets Casino.
Dan blijkt dat dit casino helemaal geen…
Dank voor de reactie. Ik heb direct geprobeerd te chatten met Support. Geen antwoord. Ook op mail geen antwoord. Wie gaat het nu oplossen? Ik wil gewoon het gestorte geld terug. Als niemand op email of chat reageert dan maar via hier.
Dan blijkt dat dit casino helemaal geen Nederlandse spelers mag toelaten!!! En dus illegaal!
Dus ik vraag netjes mijn. Inzet minus win terug. Dit ook gedaan bij Jungliwin en Betspino. Deze hebben mij vanwege deze reden keurig terugbetaald.
Echter Jacktop en Wizebets ik denk zelfde eigenaar zijn onbereikbaar en laten niets van zich horen. Op de chat wordt alles gelezen wat ik vraag maar wordt genegeerd.
Misschien hoor ik ze na deze review toch weer. Beter kunnen ze gewoon mn geld terugstorten. Indien niet dan gaat Goldenstein Advocaten het voor mij doen. Aanrader overigens voor alle Nederlandse gedupeerde spelers.
14 januari 2024
Review zonder uitnodiging
Antwoord van Wizebets Casino
Hello there,
Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you have experienced.
To expedite the process of your issue, could you please contact us via our chat support. We assure you that your concerns will be taken seriously, and our customer support team will reach out to you shortly to address the issues raised in your review. Our goal is to provide a positive and fair gaming experience for all players, and we regret that we have fallen short of your expectations. Also, we want to clarify that we're an independent casino, so we will help with your issue on our site.
Once again, we apologize for any inconvenience caused, and we appreciate your patience as we work to resolve this matter to your satisfaction.
Best Regards,
Wizebets Casino.
Dieven…
Stort 20 win 100/200 verlies naar 6 win naar 50 kan ik niet uit cashen speeld met bonus geld HAHAAHAHA Grootste scam allertijden gelijk account laten verwijderen/blokkeren
Dieven zijn het
13 januari 2024
Review zonder uitnodiging
Antwoord van Wizebets Casino
Hello there,
Thank you for taking the time to share your experience with us. We appreciate all feedbacks, as it helps us continuously improve our services.
It's important to note that bonuses often come with specific terms and conditions, including wagering requirements, which must be fulfilled before any winnings can be withdrawn. We understand that this may cause frustration, and we apologize if these conditions were not clear to you.
Thank you for bringing this to our attention, and we hope to have the chance to improve your perception of our casino.
Best Regards,
Wizebets Casino.
Good casino with great service!
Good casino with great service!
Thankyou Lili
3 januari 2024
Review zonder uitnodiging
Antwoord van Wizebets Casino
Hello there,
Thank you for your positive review!
We are delighted to hear that you had a good experience at our casino and that you found our service to be great.
Lili and the entire team work hard to ensure that our players have a fantastic time, and it's rewarding to see our efforts reflected in your feedback.
Once again, thank you for choosing our casino. We look forward to providing you with more great experiences in the future!
Best Regards,
Wizebets Casino.
VIP bonus
Heel goed casino en een zeer goed bonus systeem voor vip members
2 januari 2024
Review zonder uitnodiging
Antwoord van Wizebets Casino
Hello there,
Thank you for taking the time to share your positive feedback about our casino!
We are thrilled to hear that you have had a very good experience and appreciate your kind words about our bonus system.
We always strive to provide an exceptional gaming environment, and it's always rewarding to receive such positive feedback from our valued players. We are committed to offering top-notch services and an exciting array of bonuses to enhance your gaming experience.
We look forward to providing you with even more enjoyable moments in the future.
Best Regards,
Wizebets Casino.
Wizebets is helaas door de mand gevallen...
Na het winnen vd bonus game catch the grunch, werd ik niet gecrediteerd, na contact met de live chat , moest ik met bewijzen komen, nou U snapt zelf ook wel , dat ik niet 4 screenshot s plus nog 2 pdf documenten ga opsturen voor een klein Kerst mis prijsje van 10 Free spins ..
Het valt mij echter op , hoeveel vd online casino s zonder cruks, technische problemen op het gebied van financiën hebben, de eerste vereiste zou toch moeten zijn , om in ieder geval je inkomen en uitgaven 100% te garanderen aan de eventuele spelers, of betekent, CRUKS , tegenwoordig, dat je als speler bij niet geregistreerde online casino s, telkens wel mag storten , maar niet mag winnen....
Ik adviseer iedereen om niet bij dit casino te gaan spelen en ook niet bij Prontobet, ik ben van plan om meerdere " no CRUKS " casino s te onderzoeken of men überhaupt wel eerlijk speelt????
Binnenkort een update over nog meer " no CRUKS casino s...
26 december 2023
Review zonder uitnodiging
Antwoord van Wizebets Casino
Hello there,
We appreciate you bringing this matter to our attention and apologize for any inconvenience you've experienced.
We totally understand the excitement and the importance of promptly receiving your rewards. We sincerely apologize for the inconvenience caused during the crediting process. We acknowledge your frustration and understand the hesitation to provide multiple screenshots and documents for a prize, but we always try to review the situation completely and resolve that issue.
Also, we take player security and fairness seriously. We assure you that our commitment to providing a fair and transparent gaming environment is unwavering. We value your feedback and will use it to improve our services.
Thank you for your understanding, and we hope to have the opportunity to address and rectify your concerns. If you have any additional questions or comments, please do not hesitate to reach out.
Best regards,
Wizebets Casino.
Good service
Good service, won 3k, withdraw time was a bit long.
But i recieved my funds.
Nice casino
8 december 2023
Review zonder uitnodiging
Antwoord van Wizebets Casino
Hello there,
Thank you for sharing your positive feedback with us!
We're thrilled to hear about your good experience with our service and congratulations on your substantial win in our games. We're also apologizing for a long waiting for your withdrawal, we really value your feedback about that.
Thank you for choosing our casino, and we look forward to providing you with more enjoyable moments in the future!
Best regards,
Wizebets Casino.
Antwoord van Wizebets Casino
Hello there,
Thank you for your positive feedback!
We're delighted to hear that you had a good experience at our casino. If there's anything specific you enjoyed or any suggestions you have for improvement, feel free to share.
Thank you for choosing our casino, and we look forward to delivering more enjoyable moments in the future!
Best regards,
Wizebets Casino.
Goed casino
4 december 2023
Review zonder uitnodiging
Antwoord van Wizebets Casino
Hello there,
Thank you for taking the time to share your feedback with us!
We're delighted to hear that you enjoyed your experience at our casino. If you have any specific suggestions or if there's anything we can do to enhance your experience further, please feel free to let us know.
We look forward to providing you with more excitement and entertainment in the future!
Best regards,
Wizebets Casino.
The service is very Good and the…
The service is very Good and the response very quick.
2 november 2023
Review zonder uitnodiging
Antwoord van Wizebets Casino
Hello there,
Thank you for your kind words and positive feedback!
We're thrilled to hear that you've had a great experience with our casino service. Providing excellent and efficient support is our top priority, and it's rewarding to know that our efforts are making a positive impact on your gaming experience.
We value your feedback and are here to ensure you continue enjoying your time at our casino.
Best regards,
Wizebets Casino.
Good casino
27 november 2023
Review zonder uitnodiging
Antwoord van Wizebets Casino
Hello there,
Thank you for taking the time to leave your feedback. We're pleased to hear that you find our casino good.
If there's anything specific you appreciate about our casino or if you have any suggestions for improvement, please feel free to share. We value your input and aim to make your experience even better.
Thanks for choosing our casino, and we look forward to providing you with continued enjoyment.
Best regards,
Wizebets Casino.
Spelaanbod goed win kans vrij klein
25 november 2023
Review zonder uitnodiging
Antwoord van Wizebets Casino
Hi there,
Thank you for taking the time to share your feedback.
We understand your concerns about the chances of winning, and we appreciate your honesty. Player feedback is valuable to us as we continually strive to enhance our gaming experience, but we want to assure you that all bets made by program and we can't infuence that unfortunately.
We're here to make your experience at our casino enjoyable, and your input helps us in our ongoing efforts to improve.
Thank you for being a part of our casino community.
Best regards,
Wizebets Casino.
Good games great service
26 november 2023
Review zonder uitnodiging
Antwoord van Wizebets Casino
Hello there,
Thank you for your positive feedback about our casino! We're pleased to hear that you find our games great for you and appreciate our service.
If there's anything specific you enjoy about our site or if you have any suggestions for improvement, feel free to share. Your feedback is important to us, and we look forward to providing you with continued enjoyable experiences at our casino.
Best regards,
Wizebets Casino.
het is een eerlijke casino
het is een eerlijke casino, Ryan doet al mijn vragen meteen beantwoorden.
ook goede hulp gehad van Ryan bij het aanvragen van een utbetaling.
kan deze casino aanbevelen goede service en betrouwbaar.
21 november 2023
Review zonder uitnodiging
Antwoord van Wizebets Casino
Hello there,
Thank you for your positive review about our casino.
We're thrilled to hear that you consider our casino honest and that one of our managers has been responsive and helpful in answering your questions promptly. Providing good service and being reliable are top priorities for us, and we're delighted to have met your expectations.
We appreciate your recommendation and value your support, have a good day !
Best regards,
Wizebets Casino.
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