Swapped agreed installation dates after taking payments. Withheld some terms and conditions by putting them on a separate contract not shared at point of sale. Multiple payments of hundred... Toon meer
Bedrijf heeft geantwoord
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The first encounter was a visit to the showroom. Nothing pushy. Second encounter was a visit from Lewis to measure and photograph the kitchen area from which to plan. This was a detailed report includ... Toon meer
Bedrijf heeft geantwoord
From the first time we walked into the showroom in Hemel Hempstead and met our salesman, Abu, until delivery of our kitchen and appliances we have had nothing but first class treatment from Wren. We o... Toon meer
Bedrijf heeft geantwoord
Rebekah is a true master at her job She is efficient, kind and helpful throughout the entire process. Wren have been phenomenal and will look to replace other parts of the kitchen with your prod... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Wren Kitchens
Geschreven door het bedrijf
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.
The Wren Way
Geschreven door het bedrijf
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Contactgegevens
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, Verenigd Koninkrijk
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4,4
Uitstekend
100K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jordan very polite and helpful
Jordan very polite and helpful. Willing to listen and very patient.
6 augustus 2026
Review zonder uitnodiging
Great experience quick and easy
Great experience quick and easy. Duncan explained the whole process and made it simple
6 augustus 2026
Review zonder uitnodiging
Excellent Service
M Rawlinson came to our home to measure for a new kitchen. He was friendly and polite and gave clear, precise information in regards to this answering any questions professionally.
6 augustus 2026
Review zonder uitnodiging
Judge for yourself
After only 4 years we have a repeating issue of the laminate peeling off our cabinets. The issue has been ongoing for a year - having raised the issue with Wren, apparently this is expected/acceptable - there response as follows:
"We appreciate your concerns regarding the manufacturing fault you have raised. However, as your kitchen is now 4 years old, it will have been subject to normal use and environmental factors over time, which can affect the condition and performance of materials."
So if you reasonably expect your kitchens not to delaminate after 4 years then avoid at all costs. If however you agree with Wren that this is normal then crack on. I know that for circa £30k I expect better than 3 years of use before they start peeling!
We have been advised by two separate Wren fitters that this is an ongoing issue - and this seems to be the case reading other reviews. I fear we are getting close to the stage of court action now Wren have suggested this is due to "normal use and environmental factors over time".
6 augustus 2026
Review zonder uitnodiging
Great customer service
I needed some advice from Wren customer service & spoke to Samuel
He was brilliant & quickly advised & addressed my issue
Thanks you
6 augustus 2026
Review zonder uitnodiging
Customer service
Very good advice n also pricing n very understanding
6 augustus 2026
Review zonder uitnodiging
D Turco was great
D Turco was great!
Super helpful, efficient and informative conversation!
6 augustus 2026
Review zonder uitnodiging
Kitchen Survey
Chris Tulip did the initial kitchen survey. He kept in touch with when he was going to arrive and was very kind and respectful.
25 juli 2026
Review zonder uitnodiging
Help resolving issues
Samuel is helping resolve a problem we’ve experienced with our kitchen. All is great when there are no problems but a sign of a caring company when things go wrong and they go above and beyond to rectify the issues
6 augustus 2026
Review zonder uitnodiging
L Barrington came to the house on time…
L Barrington came to the house on time and did the measurements where we asked.
6 augustus 2026
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Quality of the units and helpfulness and skills of the staff particularly at the showroom.
We have been very happy with the quality of the kitchen units that have been supplied by Wrens in our recently renovated kitchen. The service we receive at Wren’s showroom in Norwich by Dean Harper in designing and advising on options that would work for our kitchen was of a very high standard, plus the aftercare customer service for exchanging parts or refunding un-used material from staff Liam Gwatkin has also been great.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Jackie,
We're delighted to hear about your positive experience with the quality of the kitchen units. It's wonderful that our team provided such high-standard design advice and excellent aftercare service.
Warm Regards,
Sam
Wren Kitchens
Mr Weyman was very professional and a…
Mr Weyman was very professional and a gentleman. Good listener and made the process smooth and straightforward. Thanks
6 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Amit,
We're so pleased to hear about your positive experience and that our team member was professional and made the process smooth and straightforward. Thank you for your kind words!
Warm Regards,
Sam
Wren Kitchens
Mike McCarthy was very friendly and…
Mike McCarthy was very friendly and professional and explained everything he was doing
6 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi David,
We're delighted to hear about your positive experience with our team member. It's wonderful to know they were friendly and professional, explaining everything they were doing. Thank you for your kind words!
Warm Regards,
Sam
Wren Kitchens
5 star measure up appointment
Prompt arrival, explained everything to me, got on with the job efficiently and a bit of a dog whisperer as he calmed my usually barky little dog. I would definitely recommend.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Jill,
We're so pleased to hear about your positive experience! It's wonderful that our team member arrived promptly, explained everything clearly, and worked efficiently. We're especially delighted to hear they had a calming effect on your dog.
Warm Regards,
Sam
Wren Kitchens
Samuel dealt with my issue swiftly and…
Samuel dealt with my issue swiftly and gave me a significant discount on the product I needed to purchase
6 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Kate,
We're so pleased to hear your issue was dealt with swiftly and that you received a significant discount on your purchase. Thank you for sharing your positive experience!
Warm Regards,
Sam
Wren Kitchens
Antwoord van Wren Kitchens
Hi Gareth,
Thank you for your 5* review.
Warm Regards,
Sam
Wren Kitchens
Jordan is really friendly and helpful.
Would recommend this service.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hi Mary,
We are so happy to hear that you would recommend our service. Thank you for your very positive feedback!
Warm Regards,
Daniela
Wren Kitchens
Great job from R Barkley
Great job from R Barkley. Very personable, attentive to our requirements, had a deep understanding of our plans before arriving, and offered a complete and knowledgeable service. Thank you very much.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hello,
We are so pleased to hear about your positive experience. It's wonderful that our team member was personable, attentive, and provided a complete and knowledgeable service.
Warm Regards,
Daniela
Wren Kitchens
Kafui was nice & polite and sorted out…
Kafui was nice & polite and sorted out my missing parts to my wren kitchen.
He was patient and took time to listen to me.
He promised to ring me back within a time frame and stuck to the time frame and resolved the issues following up with an email to confirm this.
Great customer service from him.
Thanks Kafui.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Wren Kitchens
Hello,
We are so pleased to hear about your excellent experience with Kafui. It's wonderful that they were able to patiently resolve the issues with your missing parts and provide such great customer service.
For any future replacement requests, the Wren App is the quickest and easiest way to order replacements and track progress in one place — helping you beat the queues and stay updated every step of the way.
Warm Regards,
Daniela
Wren Kitchens
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