The vouchers given by the company my husband worked for have no expiry date. When he tried to redeem them he was unable to get into his account. I have rang the company Xexec who issued the vouchers o... Toon meer
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Lees wat reviewers zeggen
Awful company. Vouchers don't come in a timely manner. Helpline is run by a 3rd party who simply "log" complaints that go nowhere. Emails result in an automated response that never resolve the issue.... Toon meer
Don’t be fooled , this is NOT a 3.3 stars overall reviewed company , almost all favourable reviews comes from 2021 or earlier reviews the REAL TRUTH LIES IN 2022 Reviews onwards , which struggles to g... Toon meer
Small discounts on shopping welcome but the time it takes to get them make them unviable. Just ordered a Sainsburys voucher supposedly provided instantly but it, unlike the order acknowledgement,... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Xexec is an award winning reward & recognition, employee benefits, and customer loyalty solutions provider trusted by more than 1 million people.
Contactgegevens
Brent Street 154, NW4 2DR, London, Verenigd Koninkrijk
- www.xexec.com
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Great discounts and very responsive…
Great discounts and very responsive support when I had a problem with a cashback offer
Great portal with great offers
Great portal with great offers, supportive team behind the portal too if any issues. I regularly check given the wide range of offers.
Quick response to my query
Quick response to my query, clear and concise communication on top of good deals as a customer. Very happy with them.
Great :)
Really fast response to a request for support, and answered my question concisely! Thanks!
Responds to enquiries in a timely and professional manner
Xexec promptly responded to my enquiry, and Elise was very helpful.
Very helpful
Very helpful and gave me a through response with plenty of options within a couple of days.
Simple and easy to use!
Simple and easy to use and fast service - cannot fault!
A speedy polite and professional…
A speedy polite and professional response.
Worst company and pathetic customer…
Worst company and pathetic customer service !! My voucher card has not been delivered to my address for last 3 months. Customer service is not responding now
It may cost you more!
Be warned. Going through the xexec employee discount portal to Samsung may cost you more than the normal Samsung shop website. e.g Samsung Z flip 3 is £70 more expensive on the employee portal
No real discounts
My company uses xexec to provide discounts on various good and services to employees. However there are a number of serious problems:
Many of the discounts are paltry and better or equivalent discounts can easily be found elsewhere.
Frequently discount codes do not work.
The voucher system is so onerous I would rather pay the extra (generally paltry) sum of money for the goods/service and not have to deal with it.
Some of the so called ‘discounts’ are not even discounts at all and are actually more expensive than if you buy directly. I found this specifically with goods from apple.
In short a waste of time, xexec gives no material benefit to employees and company management have had the wool pulled over their eyes.
I will be initiating a conversation with Human Resources to divest of their relationship with xexec and provide a better employee discount service that actually provides real discounts
Not worth the small reward for the potential pitfalls
This is the first time I've used this service and over ordered by mistake. It was only £10 but for the small rewards (7% discount) it makes a big difference. When I asked for a refund on the additional voucher i was told this was not refundable even though I've not used it. I'm now stuck with a voucher I don't really want for what is an equivalent of £0.70 discount. I expect I'll probably end up using it for something I could get cheaper elsewhere so what's the point. Apparently once you've received the voucher by mail your consumer rights go out the window. I was dubious before about the advantages of this scheme and this has confirmed my fears thats it's really not worth the hassle. I will not be using Xexec again
Risk not always worth small rewards
Xexec are fine and app is good. The problem is with refunds.
I purchased about £80 or argos and £110 currrys vouchers. Both orders were cancelled by the vendor because of stock reasons, and they will only refund my voucher with a voucher.
This is not the fault of xexec, but now I have £200 of vouchers stuck with these companies and I had to spend another £200 buying the stuff from Amazon.
All this to try and save about £3.....
A good idea but INTERMITTENTLY dreadful website and communications
Small discounts on shopping welcome but the time it takes to get them make them unviable. Just ordered a Sainsburys voucher supposedly provided instantly but it, unlike the order acknowledgement, not sent or available on the website.
Emails both to the customer service and the CEO are ignored.
Just not worth the hassle of subscribing. Has taken me at least 15 minutes to try to get a £4 deduction.
I've made my peace with them- no not been bribed!- the experience that led to that review was probably not typical even if dire, and have used the site satisfactorily since.
When the company was with our previous…new experience
When the company was with our previous employee discount group I did not have any problems. It has been unfortunate that me 1st experience with you has been probmatic but hopefully that has been resolved and I look forward to a working relationship with your company in the future. Thank you. Anne
Excellent service
Excellent service, specifically Kim, who helped me to book a hotel using a great deal, making the process extremely easy throughout. Unfortunately, due to the Covid Pandemic, we were unable to make the trip, and Kim was on hand again to deal with the cancellation. Will definitely be using again when we're allowed back out :)
Answered all my question quickly and…
Answered all my question quickly and accurately
Excellent support and quick turnaround…
Excellent support and quick turnaround to resolve issue.
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