Yamaha Music London Reviews 

Amazing purchase, my son loves playing on the piano.

Excellent rapid response from Tommy when we couldn’t find the connection lead, which was cunningly concealed within the polystyrene!

Brilliant customer service from Pars at Yamaha London - very swift response to initial enquiry with exactly the information I'd asked for; super helpful without being pushy; friendly and professional in emails and calls; and very competitive price and fast delivery. And the guitar is great too! Couldn't have asked for a higher level of service or quality of product.

Excellent advice on the phone to help me with my options for a beginners keyboard. I took the advice and amazingly was in possession of the keyboard within 2 days despite being cautioned it could have been a week. The instrument is perfect for my needs and arrived safely. Couldn't recommend them more highly

All very good. Excellent products, and a very smooth and prompt customer service experience. Very happy, will certainly do business again 👍

Quick efficient service, but most importantly fantastic instrument at good price

Straightforward ordering, product arrived quickly and was as described.

Good price for strings and quick delivery

Customer service was good , Fast delivery , every thing perfect , everything awesome!!!!

My piano stand and pedals were delivered the next morning after placing the online order.

Very fast. No problems at all.

Delivered quickly. Guitar very good as expected.
Tracking times would have been helpful. Many other carriers provide rough delivery times.

.for nothing

Quick delivery of a Revstar with P90's. Easy purchase through the website, all well communicated. Fantastic instrument, especially for the price too!

Very good service,ordered Saturday delivered Tuesday very nice Guitar

I have a number of Yamaha guitars and they never fail to provide excellent guitars. This purchase was for a FG830: it arrived well packaged and, as expected, is a fantastic instrument.

Purchased an item online which was delivered quickly but there was an issue upon inspection. Raised my concerns using the online customer support service and it took almost a week to hear anything back from them despite ringing them on numerous occasions to try and resolve the issue. Terrible customer service and I certainly wouldn’t have expected that from Yamaha.

Pre ordered guitar, was informed day it was shipped out and received that same day by ups which was 15 days after order, no update previous to shipping, however when ordered it did say usually within 14 days and the item was currently out of stock. So happy with service as expected to wait and Very Happy with guitar.

Great product, quick delivery, well packaged, great communication, good company to deal with.
Would certainly recommend.

We were looking for a digital piano for our daughter as a beginner. With patient and detail explanation from the staff Abi, we bought a CLP-825 that got a good balance between our budget expectation and performance requirement. After the purchase, Abi followed up our order status closely and had provided regular update on the expected delivery date. Our purchase came with a stool; Abigail and the team had opened up the stool box for inspection before delivery. Abi and the team had found some unexpected defect and decided to offer us an upgrade stool ( due to delay). The upgraded stool arrived in the next day.

The overall experience was very good, and we greatly appreciate Abi and the team for the strong sense of quality control and professional sale support.