Yandle & Sons Ltd Reviews 

689
•
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We attended the resin demonstration and workshop. Richard from Record Power was incredibly helpful and I enjoyed making a pen on the lathe . It was an enjoyable ghost moment ! I look forward to mor... Toon meer

Beoordeeld met 5 van de 5 sterren

Bought a Flash scroll saw from Yandle to replace an ailing one and am delighted with it. It is almost vibration free, very quiet, has an excellent quick blade release system, and is, overall, better t... Toon meer

Beoordeeld met 5 van de 5 sterren

Order arrived very quickly. Slight problem as one of the items that arrived was incorrect. (Wrong goods put in the picking bin as in a white sack I could understand how it was missed) Rang and they co... Toon meer

Beoordeeld met 5 van de 5 sterren

Easily found on web search then just as easy to pick the exact size and number required Happy that i got to choose how many slats i wanted - others dictate the number in a ‘pack’ Delivered in... Toon meer

Bedrijfsgegevens

  1. Gereedschapwinkel

Geschreven door het bedrijf

Yandle and Sons is nestled in the village of Martock, nr Yeovil in the county of Somerset. Serving the local community for over 150 years, the business has rapidly expanded to now serve a nationwide consumer base. Yandles Woodworking Centre is one of the largest shops of its type in the Country, supplying everything for the woodworker from machinery, hand & power tools to hundreds of accessories & of course the one thing that all woodworkers require – Timber! It is no wonder that this unique venue attracts visitors from all over Europe who come to browse through the extensive displays from many leading manufactures. The Company believes in giving customers a choice and its range of products is second to none.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

689 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(689)

173 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

Poor customer service

The items I purchased a 150mm skeleton clock was very good quality and I was very pleased with them,
But unfortunately when I received my order they had only sent 2 instead of the 3 I had ordered I did phone straight away and was told they would send the missing item out straight away after waiting 10 days still no delivery and was told it was lost by Royal Mail and they were now out of stock so I received my refunded today and noticed they were back in stock at a higher price very disappointing customer service and I feel very generous giving 3 stars

11 november 2025
Review zonder uitnodiging
Logo Yandle & Sons Ltd

Antwoord van Yandle & Sons Ltd

We’re very sorry to hear about your experience and completely understand your disappointment. We did our best to resolve the issue as quickly as possible and sent a replacement right away. Unfortunately, that parcel went missing with Royal Mail — something that was just as frustrating for us as it was for you. We have provided tracking details and requested Royal Mail to trace the missing item in hopes it still turns up, whilst already providing a refund for the missing item.
At the time, the 150mm skeleton clocks were the last in stock, and we have not yet received any further deliveries. While the next batch may arrive at a higher cost, we would be happy to offer you a replacement at the original price as a gesture of goodwill once our new stock arrives.
If you’d like us to hold your details and contact you once the clocks are back in stock, please reach out directly at sales@yandles.co.uk
Kind regards, Adam

Beoordeeld met 5 van de 5 sterren

Great service…

Earlier this year I wanted a tool rest for my Record Power lathe but it was out of stock at Yandles. There was an option to be emailed when stock arrived which I registered for. As promised the email arrived last week so I ordered the product and it was delivered in 2 days. Great service at a great price. That’s why I use Yandles.

6 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service, product and price

Bought a Clifton No. 5 Bench Plane (Jack Plane) from Yandle & Sons Ltd. It was well-priced and delivered very efficiently. It’s a fantastic quality Sheffield-made tool and a thing of beauty. It does exactly what I need it for and, once properly set up, it does it effortlessly. I’m absolutely delighted.

1 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic value

Was considering buying a pocket hole jig and when this one was on special offer it was too good to refuse. A great way to 'dip a toe' into the world of pocket hole joinery, it appears to me well made with everything you need to get started.

1 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Non existent customer service

Non existent customer service. Website lacks useful and necessary information. I had to chase them, then they wasted my time unnecessarily.

4 november 2025
Review zonder uitnodiging
Logo Yandle & Sons Ltd

Antwoord van Yandle & Sons Ltd

I would like to clarify the facts of this situation. Your order was automatically flagged by our system because the delivery address you entered did not match the billing details associated with your payment card (it was later established you had entered the incorrect details at checkout…). As the order presented a potential fraud risk, we were unable to process your order.
Our team contacted you promptly to explain the fraudulent flagging issue, explaining why we would need to cancel your order and invited you to place a new order with the correct details so it could be processed safely, for both parties security. Rather than proceed, you immediately decided to leave us a string of bad reviews across public review platforms instead.
Our actions were entirely in line with standard fraud-prevention procedures designed to protect both our customers and our business. There are simply too many fraudulent transactions in the modern day that we must have fraud procedures in place.
To clarify, your order would likely not have been flagged if you entered the correct billing details at checkout. We have received no contact from you, by phone or email requesting any further assistance. We would have happily explained in further detail, answering any questions you had. To claim ‘non-existent customer service’ & ‘I had to chase them’ is simply untrue when you have not contacted us.

Beoordeeld met 5 van de 5 sterren

Yandles Buying Experiance

The web site is easy to navigate. My order was ready and sent promptly and I was kept informed at all stages. The items that I received are in great condition. The team at Yandles work hard for our pleasure. I would highly recommend them, a call is always met with a welcome and very helpful advice. It is my go to place for my woodturning products.

20 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

JSP Powercap Active IP Powered…

JSP Powercap Active IP Powered Respirator Impact Protection
Dispatched promptly, well packaged, good communication, arrived in good condition. This is the second of these I've owned. Does a great job of protecting the lungs. Unlike passive respirators it works even on bearded folk. The filters need to be frequently cleared to ensure adequate air flow. The elastic strap at the rear gave out on my previous model after a couple of years, which I repaired. other than this it has been totally reliable.

31 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The customer service is excellent

The customer service is excellent. Communication on the phone and via email was always prompt and all queries answered. Dispatch and delivery was arranged to suit me.

14 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Record Power Magnetic LED Work Light with Flexible Neck

I bought this work light to use with my bandsaw because the lamp that was fitted was faulty. This Record lamp is strong and the magnets are powerful enough to hold it securely in place. There is the option of using the magnet in the base of the lamp or for other positions the bracket can be snapped into place with its own magnet. The light emitted is plenty bright enough. It can be used with 3 x AA batteries or 1 x lithium battery or with the USB cable. Well worth the price.

15 oktober 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

This was my first bandsaw purchase

This was my first bandsaw purchase. Looked at the cheaper options and watched a few you tube videos then decided to buy the Record Power BS250. Suits my purposes very well for a first bandsaw. The only bad thing is the rip fence, but after watching many you tube videos, it can be changed for an Axminster rip fence that is much better for only £20. Why Record Power don’t improve this for a few quid is beyond me. Apart from the fence this machine is great.

18 september 2025
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer