youcompare Reviews 

this was a first for me, and the young man from youcompare Shane was very nice and very patient with me. l felt verycomfortable with him. However he did say that paperwork would be in the mail within 10 days and lm still waiting. l did receive a letter from agl unless thats what he was talking about.

I have seen the ads for Compare the Market on TV but wasn't sure of what it meant until my electricity bill kept going up n up with every new gadget we had to get for which we had no choice so I went on line n found compare which was the best thing I have done for a long time n seeing my last bill it was a lot better.Thanku

Very thorough, good advice along the way. Second time I have used them

Excellent service. Would recommend to my friends, family!

Polite operators but incompetent job done - the set up for a simple transfer of energy providers was completely wrong and cost time and money. I had to personally sort out the faults again. Not impressed and will never use them again. They also did not call back on a booked callback call to initially complete the sale and job to top things off.

I was told that as my 2 properties did not have solar Origin would give me a 28% discount.
I currently had a 21% discount on both usage & supply which I told the "You compare" girl. What I wasn't told by her was that if I went to 28% I would lose my discount on supply as 28% I found out later by ringing Origin only applies to usage
"You compare" should lose your commission as I have now cancelled 28% and reverted to 21%

Still early days for me, will know more in the future if there recommendations are good or not so good for me financially.

It was very easy for me after I talked to a lovely lady about my situation she did all the work for me

Very helpful and attended to all my requirements

Excellent Friendly and Helpful Service.
Get Happy with the Outcome.

Good honest service. Electricity and NBN purchased with confidence.

Great service. Nice chap

Very easy professional experience would recommend to anyone

Very easy to deal with and we got a better deal on our electricity.

Fantastic. Recommended 100%

The customer service person was very polite, however, it took sooooo long to complete. Also, I find it very difficult to understand someone who may have an accent. This was annoying at times, I am sure for both of us. Me saying, 'can you repeat that, or I'm sorry I didn't understand, and the service person having to repeat themselves. The terms and conditions which need to be read to the customer, takes far too long and honestly it becomes difficult to stay interested and listen properly. I would rather sign up on line than go though the process again.

Easy, fast, uncomplicated.

Dealing with UCOMPARE electricity is important to know THAT YOU NEED 1 HOUR ON THE PHONE AND BEFORE ANY AGREEMENT WITH THEM be sure you know the following to compare CURRENT AND NEW RETAILER:
Curreent Rates of the Retailer (current and new)
Discounts for Loyalty ( %??)
Discounts for Usage Rate per KWH (%??)
Discounts for Supply Rate per day (%??)
Discounts for QLD Electricity Rabate (Rate per day)

In my case I was told only of the Usage discounts and misleading to be extended to the others discounts.
Therefore do not forget to clarify fairly the 5 Rates and Discounts above before you do the deal with UCOMPARE OR YOUR RETAILER

Each time of contact, the mobile phone coverage was very poor, and very hard to hear. I would prefer land line, which we don't have now.