youcompare Reviews 

482
TrustScore 4 uit 5

4,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

2 years ago I was a customer of a electricity company who had offered 42 percent discount on usage. Unfortunately at the end of 12 months the discount reduced to 30 percent and the charges increased.... Toon meer

Beoordeeld met 5 van de 5 sterren

SPOKEN WITH JEANE. POLITE AND VERY PROFESSIONAL LADY.UNDERSTANDABLE WITH MY PROBS WITH ENERGY AUSTRALIA IN THE PAST. HER EXPLANATION WAS FULL AND "EXHAUSTED". YOU COULD BEE LUCKY TO HAVE EMPLOYEES... Toon meer

Beoordeeld met 5 van de 5 sterren

I have seen the ads for Compare the Market on TV but wasn't sure of what it meant until my electricity bill kept going up n up with every new gadget we had to get for which we had no choice so I went... Toon meer

Beoordeeld met 5 van de 5 sterren

Harold was amazing, polite, professional and very helpful. Thanks to him and youcompare and his research we have switched and will now be saving up to 40% on our usage rates. Harold was very patient... Toon meer

Bedrijfsgegevens

  1. Internetprovider
  2. Nutsbedrijf

Informatie afkomstig van verschillende externe bronnen

At youcompare, we compare rates and plans on electricity & gas, broadband, mobile phones and pay TV. Since 2005, we have been crafting & refining our comparison tools to ensure that we can find the best deal possible for you. Plus, our services come at no cost to you.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

482 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,2

Alle reviews

(482)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Extremely dissatisfied

Extremely dissatisfied. I was advised by you compare that the gas would be connected today the 12 February however i have since been advised by Origin that the connection date is 15 February. Note that the gas has been disconnected as the property has been vacant since November. Therefore no hot water.

12 februari 2019
Review zonder uitnodiging
Logo youcompare

Antwoord van youcompare

Hi Belinda,

Thank you for taking the time to leave a review.

We are extremely sorry for the negative experience you had while using our services.

Please email us at feedback@youcompare.com.au if you wish to provide further feedback and we will review this matter ASAP.

Kind Regards,

Josh

Beoordeeld met 1 van de 5 sterren

I was promised that electricity would…

I was promised that electricity would be connected to my place on a Friday and it's Monday today but still no electricity as the my place. No curtsey call or compensation given

10 februari 2019
Review zonder uitnodiging
Logo youcompare

Antwoord van youcompare

Hi Aakansha,

Thank you for taking the time to leave a review.

We apologise for the negative experience you had while using our services.

Please email us at feedback@youcompare.com.au if you wish to provide further feedback and we will investigate this matter urgently.

Kind Regards,

Josh

Beoordeeld met 1 van de 5 sterren

Careful in entering your personal…

Careful in entering your personal information because 2 seconds later you get a call from an annoying salesperson throwing "what you need" down your throat instead of allowing you to browse options on your own and making contact with them when you are ready. Plus they walk you through what's on your computer screen in front of you as though you are illiterate

10 februari 2019
Review zonder uitnodiging
Logo youcompare

Antwoord van youcompare

Hi Scott,

Thank you for taking the time to leave a review.

We apologise for the negative experience you had while using our services.

Please email us at feedback@youcompare.com.au if you wish to provide further feedback.

Kind Regards,

Josh

Beoordeeld met 3 van de 5 sterren

The service provider was friendly &…

The service provider was friendly & helpful but the accent of said person was very difficult to understand & I had to frequently ask for a repeat explanation which is annoying & embarrassing. Given that this is such an important decision to be made clarity of explanation is crucial to outcome. The whole process was rushed & not fully or clearly articulated as to change over process. This required a follow-up phone call from me which was carefully explained. I am yet to know if the process lives up to its reported
Success! Thank you!

9 februari 2019
Review zonder uitnodiging
Logo youcompare

Antwoord van youcompare

Hi Yvonne,

Thank you for taking the time to leave a review.

We apologise for the negative experience you had using our services, and we will pass on this feedback to our team.

If there is anything further that you wish for us to look into for you, then please email us at feedback@youcompare.com.au and we'd be happy to help.

Kind Regards,

Josh

Beoordeeld met 2 van de 5 sterren

Painfully long drawn out process for…

Painfully long drawn out process for very little benefit. Will switch to another provider that doesn't do that to its customer, at the very first opportunity I get.

9 februari 2019
Review zonder uitnodiging
Logo youcompare

Antwoord van youcompare

Hi Desmond,

Thank you for taking the time to leave a review.

We apologise for the negative experience you had using our services.

Please email us at feedback@youcompare.com.au if you wish to provide further feedback.

Kind Regards,

Josh

Beoordeeld met 5 van de 5 sterren

It was extremely simple..

It was extremely simple... Straight forward and informed me of all the choices therefore it was easy to chose the package best for me. Well done

9 februari 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I will be saving at least $250

I will be saving at least $250. a year off my electricity bill. Youcompare showed me the difference changing providers can make. It is worth making the call. Thanks guys.

8 februari 2019
Review zonder uitnodiging
Logo youcompare

Antwoord van youcompare

Hi Leasa,

Thank you for taking the time to leave a review.

We are extremely happy to have been able to help you out with finding a better electricity plan.

We've noted your 1-star review for us, so if there is anything further that you were not entirely happy with or you wish to leave more feedback, then please email us at feedback@youcompare.com.au.

Kind Regards,

Josh

Beoordeeld met 1 van de 5 sterren

NO COMPASSION/DEFAULT CREDIT REPORTING

This company has NO COMPASSION at all when families are struggling & still paying what they can ($50+ a week).
Please avoid this overpriced heartless company, if you want to keep a good credit rating.....
They default you before your next bill is even due!!!!!!

Why can I not add a photo on here? Wanted to post the appalling letter I received.

7 februari 2019
Review zonder uitnodiging
Logo youcompare

Antwoord van youcompare

Hi Jenna,

I am extremely sorry for your negative experience using our service.

Can you please email us at feedback@youcompare.com.au with the issue that you had and we can look into this immediately.

Kind Regards,

Josh

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer