Your Move Reviews 

10.894
TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Top class service from start to finish. Fast response, early meeting and going the extra mile to ensure a fast, efficient and excellent service. Good follow up throughout. Richard and Emily could n... Toon meer

Beoordeeld met 1 van de 5 sterren

Your Move Canterbury are absolutely incompetent. Had nothing but issues with emails not sending as a result of the shoddy system almost losing us our house last year, withholding our deposit for longe... Toon meer

Beoordeeld met 5 van de 5 sterren

We recently purchased a bungalow which was advertised at Your Move in Wigton. We can’t recommend them enough. From start to finish they were very friendly, helpful and professional, Jess who dealt wi... Toon meer

Beoordeeld met 5 van de 5 sterren

Although my wife and myself were not direct clients of Your Move (Sheerness branch) Avril and Fiona went out of there way to support us through a very long and difficult house purchase. If not for the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaars
  2. Makelaardij

Geschreven door het bedrijf

Your Move is a multi-award winning estate and letting agency with a nationwide network of connected branches, offering expert property services across England, Scotland and Wales. Whether you're buying, selling, renting or letting, our local property professionals are here to guide you every step of the way. We put our customers first in everything we do. From initial valuation to final completion, Your Move is committed to delivering exceptional service, honest advice, and tailored support. We pride ourselves on our clear communication and personal approach, because we know that no two moves are the same. With decades of experience and local market knowledge, our team takes the time to understand your needs and ambitions, ensuring a smooth and stress-free journey. "All under one roof" - we also offer access to trusted partners for mortgage advice, insurance, surveying and conveyancing, making Your Move a truly comprehensive property solution.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

11K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(10.894)

531 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Outstanding Service and Expertise

I had a fantastic experience working with Harry Charalambous.
From start to finish, Harry demonstrated exceptional professionalism, extensive real estate knowledge, and a genuine commitment to helping me throughout the process.
His expertise, guidance, and attention to detail made everything smooth and stress-free.
Harry was always available to answer questions, provide valuable advice, and ensure I felt confident at every stage.
His understanding of the real estate market and dedication to his clients truly set him apart.
A special thank you to Harry and your Team for his amazing service, experience, and knowledge.
I would highly recommend him to anyone looking for a trustworthy and highly skilled real estate professional.

Thank you again, Harry, for making this such a positive experience!

24 juni 2026
Logo Your Move

Antwoord van Your Move

We are so happy to hear about your fantastic experience and appreciate you sharing such positive feedback. It's wonderful to know that our team's professionalism, knowledge, and dedication made your real estate journey smooth and stress-free. We strive to provide exceptional service and guidance, and your kind words confirm we are achieving that goal. Thank you for your high recommendation; it means a great deal to us.

Regards,
Your Move

Beoordeeld met 5 van de 5 sterren

Always keep you in the loop

Very friendly and informative from the first call to book a viewing to concluding a deal.

22 juni 2026
Logo Your Move

Antwoord van Your Move

We're so glad our team provided a friendly and informative experience from start to finish. We appreciate your kind words!

Regards,
Your Move

Beoordeeld met 5 van de 5 sterren

They were helpful from the beginning

They were helpful from the beginning. As i dont live in the area they were great at sorting me out with 2 viewings on the same day. Got back to me straight away and left messages if i was unavailable. All the staff i spoke to were professional and friendly. Very easy to deal with.

13 juni 2026
Logo Your Move

Antwoord van Your Move

Thank you for your wonderful feedback! We're so pleased to hear that our team was helpful and accommodating, especially with your viewing arrangements. It's great to know our communication and professionalism made things easy for you.

Regards,
Your Move

Beoordeeld met 5 van de 5 sterren

The profesionalism of the Durham team

The profesionalism of the Durham team. This is the second time that i have their services at Durham . Truly ( for me ) a no brainer. Thanks to all that were involved in the sale .
Many thanks
Paul G.

8 juni 2026
Logo Your Move

Antwoord van Your Move

We are so glad to hear of your positive experience with our team in Durham. We truly appreciate your continued trust and kind words. Thank you for your feedback!

Regards,
Your Move

Beoordeeld met 5 van de 5 sterren

5 star experience

Couldn’t recommend Your Move enough. From the very beginning of the process they were efficient and friendly. Kept me up to date throughout the process and did everything possible. Catherine in particular was amazing but the whole team were outstanding. After dealing with other estate agents previously I’d recommend Your Move above everyone else.

24 juni 2026
Logo Your Move

Antwoord van Your Move

Thank you for your wonderful review! We are so pleased to hear about your positive experience with our team. It's fantastic to know our efficiency and friendliness made such a difference. We appreciate your high recommendation!

Regards,
Your Move

Beoordeeld met 5 van de 5 sterren

Outstanding Service from Start to Finish

I had an excellent experience with Your Move throughout my recent house purchase. The team was proactive, professional, and consistently prompt in responding to queries and progressing the transaction. Their communication was clear, and they worked diligently to ensure everything proceeded smoothly from start to finish. I am grateful for their support and would not hesitate to recommend Your Move to anyone looking for a reliable and efficient estate agent.

15 juni 2026
Review zonder uitnodiging
Logo Your Move

Antwoord van Your Move

We are so pleased to hear about your excellent experience with us during your house purchase. We truly appreciate your kind words regarding our team's proactive communication and efficiency. Thank you for recommending us!

Regards,
Your Move

Beoordeeld met 5 van de 5 sterren

The best estate agent I have…

The best estate agent I have experienced in my 40 years of buying and selling properties!
Andrew and his team do a fantastic job. Andrew in particular is on the case seven days a week and it was not unusual for him to chase information or update me outside office hours even on a Sunday.
The whole team at the Crewe branch deserve the success that work tirelessly to achieve!
In addition to the great service they are one of the cheapest in the area!

22 juni 2026
Review zonder uitnodiging
Logo Your Move

Antwoord van Your Move

We are so pleased to hear about your excellent experience with our team. It's wonderful to know we could provide such dedicated service, even outside of regular hours. Thank you for your kind words and positive feedback!

Regards,
Your Move

Beoordeeld met 5 van de 5 sterren

Extremely happy with Your Move…

Extremely happy with Your Move throughout the process. We were pleasantly surprised with the number of viewings and how quickly they came after the house went on the market. We received an offer within a week of the house going up for sale. The staff have been very professional, courteous and have kept us up to date throughout the process. I have no hesitation in recommending them.

19 juni 2026
Logo Your Move

Antwoord van Your Move

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that you were extremely happy with the service you received and that your property attracted strong interest so quickly, resulting in an offer within the first week.
Our team takes great pride in providing a professional, courteous service and keeping our clients informed throughout every stage of the process, so it’s fantastic to know this made a positive difference to your experience.
Thank you for choosing Your Move. We wish you all the very best for the future and are always here if you need any assistance.

Beoordeeld met 5 van de 5 sterren

Excellent experience with Your Move Whitton

We had an excellent experience with Your Move Whitton. Alan and Anish were incredibly helpful, professional, and supportive throughout the entire process. They guided us through every step, always keeping us informed and making what could have been a stressful experience much easier.
Their communication was excellent, and they were always available to answer questions and provide advice whenever needed. We truly appreciated their dedication, patience, and commitment to helping us achieve a successful outcome.
We would highly recommend Alan, Anish, and the team at Your Move Whitton to anyone looking for a reliable and trustworthy estate agent.
Thank you for all your help!

28 mei 2026
Review zonder uitnodiging
Logo Your Move

Antwoord van Your Move

Hi Sousan/Majid, Thank you for the review, was a pleasure to help you, I can see you have already started refurbishing the house when passing by last week. All the best for the future. Regards Alan, Anish & team.

Beoordeeld met 5 van de 5 sterren

Great service by the Leven Team

Great service by the Leven Team, always kept in the loop and very well informed

12 juni 2026
Logo Your Move

Antwoord van Your Move

We are so happy to hear you had a great experience with us. We appreciate your kind words!

Regards,
Your Move

Beoordeeld met 5 van de 5 sterren

You move Walkden are by far the best…

You move Walkden are by far the best estate agents out there. I couldn't go ahead with the sale of the property because I was tied to another estate agents, not a single charge no fuss, they are trustworthy give honest reviews and explain everything. If the house doesn't sell with the estate agents I'm contracted to I will come back. Lisa at Walkden is professional kind and truthful.

18 juni 2026
Review zonder uitnodiging
Logo Your Move

Antwoord van Your Move

We are so pleased to hear about your positive experience with us. It's wonderful to know our team provided excellent service and honest advice. We truly appreciate your kind words and look forward to assisting you in the future.

Regards,
Your Move

Beoordeeld met 5 van de 5 sterren

This feedback is for Samantha from your…

This feedback is for Samantha from your Margate branch which I cannot find listed below.
Sam:
Has excellent local knowledge.
Understood our individual situation.
Is super friendly.
Gave us the time we needed to discuss everything we needed.
Gave us a brilliant service.
Give her a pay rise!

17 juni 2026
Review zonder uitnodiging
Logo Your Move

Antwoord van Your Move

We are so happy to hear about your excellent experience! We truly appreciate you taking the time to share such wonderful feedback regarding the brilliant service you received.

Regards,
Your Move

Beoordeeld met 3 van de 5 sterren

The price of my property was reduced…

The price of my property was reduced by Paul because I was told that this would pull in buyers. Once ‘hooked’ they are then encouraged to bid against each other. He was extremely confident that my property would achieve a higher final price.
I was very dubious as I only had 3 viewings and the price achieved was disappointing. I feel very let down and they charge 1.5% fees which they definitely did not deserve.

12 juni 2026
Logo Your Move

Antwoord van Your Move

Thank you for taking the time to leave a review.

I am naturally disappointed to read that you feel let down by your experience, particularly as I know how important this move is to you. It would have been nice to have had the opportunity to discuss your concerns directly so that we could better understand your perspective and hopefully address them.

As discussed throughout the marketing process, your property had previously been marketed with another agent for a considerable period of time without generating any meaningful interest or securing a buyer. Our recommendation was therefore to reposition the property in order to attract fresh interest and maximise the number of prospective purchasers viewing the property.

You are correct that I explained the principle of pricing competitively from the outset. This is a strategy I have successfully used for many years and one that is designed to bring the market to the property, rather than chasing the market down through a series of future price reductions.

Whilst this approach often generates multiple offers and, in most cases (including your property), sales ABOVE the asking price, no estate agent can ever guarantee a final sale price. Ultimately, the value of any property is determined by what the market is prepared to pay at a given point in time.

Whilst there were only three viewings, one of those viewings resulted in an offer which was subsequently accepted. Throughout the process, all advice was provided based on our experience and knowledge of the local market, but every decision regarding pricing and the acceptance of offers remained entirely yours.

In relation to our fee, this was fully discussed and agreed prior to instruction. We have remained committed throughout the transaction and continue to work hard on your behalf to progress the sale.

Whilst I appreciate that the agreed sale price may not have met your expectations, it is important to note that the sale has only recently been agreed and remains subject to contract. Our focus is now on working closely with all parties involved to ensure the transaction progresses smoothly and reaches a successful exchange and completion.

Thank you for your feedback and for giving us the opportunity to market your property. We remain fully committed to supporting you throughout the remainder of the transaction and wish you every success with your onward plans.

Beoordeeld met 5 van de 5 sterren

Selling dads house

My dad had to go in a care home and YOUR MOVE Dudley branch , sold his house and made everything easy for me , they got a quick sale and a good price , thank you too the whole team especially JAKE DREW WHO SORTED EVERYTHING OUT FOR ME , would highly recommend this estate agents

17 juni 2026
Review zonder uitnodiging
Logo Your Move

Antwoord van Your Move

Hi Julie

Thank you for taking a few minutes to leave us such a nice review. Jake works extremely hard, so it's always nice to get such positive feedback.

Regards
Tony Thornton
Your Move Estate Agents, Dudley.

Beoordeeld met 5 van de 5 sterren

We had been looking for quite a while

We had been looking for quite a while. Never quite found the right forever home, so our home was not on the market, when I found this one. I knew immediately , it could be the one for us. It ticked all the boxes. All I had to do was get mine on the market and sold. Matt at Your move, talked sence without pushing. His advice was sound. My house sold quickly and at the asking price. We discussed our offer, and the best way to go. Matt put the offer in and it was accepted within the day. We are now moving forward, to surveys .

3 juni 2026
Logo Your Move

Antwoord van Your Move

We are so pleased to hear about your positive experience finding your new home. It's wonderful that our advice helped you navigate the process smoothly, from selling your previous home to securing your new one. We wish you all the best with the surveys!

Regards,
Your Move

Beoordeeld met 5 van de 5 sterren

Enquired, Viewed, Reviewed & Moved..

Excellent service. The Agent went the extra mile to help me with my first Private Tenancy. Kept up to date and informed all the way through the process.
Enquired, Viewed, Reviewed and Moved.
Recommended for service and delivery.

1 juni 2026
Review zonder uitnodiging
Logo Your Move

Antwoord van Your Move

Thank you for your lovely review. I wish you all the best in your new home. Kind Regards - David

Beoordeeld met 5 van de 5 sterren

Very friendly and knowledgeable staff

Very friendly and knowledgeable staff, would 100 percent recommend to a friend.

15 juni 2026
Logo Your Move

Antwoord van Your Move

We are so glad you had a positive experience with our team. We appreciate your recommendation!

Regards,
Your Move

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant service

Absolutely brilliant service from this agency
Communication is very good, no delays.
Staff are very friendly and respectful
Sadie has been extremely professional and helpful
I cannot thank her enough for the support, prompt response and flexibility.
Definitely had a great experience with this agency

12 juni 2026
Logo Your Move

Antwoord van Your Move

We're delighted to hear you had such a great experience with our team. Your kind words about our service are truly appreciated.

Regards,
Your Move

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, fantastic knowledgeable staff

22 februari 2026
Review zonder uitnodiging
Logo Your Move

Antwoord van Your Move

Hi Michael,

Thank you for the great review!

YMDumfries 🙂

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer