Your Blinds Direct Reviews 

187
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

A great company to deal with, we ordered our first Allusion blind and it looks so amazing we have purchased another. We have had a slight issue, however the customer service team have been straight on... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is the third matching blind I have bought from Your Blinds Direct. I like the 35m wide slat profile and the natural white colour to the True design. I now plan to purchase vertical blinds for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Prompt service with some issues. Missing chains sent immediately. Bought patterned vertical blinds for two different sized windows in the same room. One was perfectly random- loved it, the other windo... Toon meer

Beoordeeld met 5 van de 5 sterren

Purchased Allusion blinds in Horizon Pewter from Blinds Direct. Great easy to use website,quick Delivery time ,packaged extremely well & had noted packaging for both left /right panels.Price also v co... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Raambekledingwinkel
  2. Binnenhuisarchitect
  3. Jaloezieënwinkel

Geschreven door het bedrijf

Your Blinds Direct is a nationwide manufacturer and supplier of bespoke window blinds. Based in Leicestershire, we have 30 years of experience in delivering premium quality window coverings at affordable prices. As manufacturers, we’re able to cut out the middleman to cut down on costs. We employ premium-quality materials and high standards of craftsmanship in our products, but we’re able to sell them at competitive and affordable prices. All our products are made-to-measure and hand-crafted to the exact requirements of our customers. We have a huge selection of blinds styles, materials, and designs readily available. Browse our website today to find the perfect product for your needs. You can also read our blog, and check out our Instagram, Pinterest for some inspiration. One of our core values is to use ethical products and suppliers in our operations. For example, investing in long-term green solutions for our manufacturing process. As a small, family-owned business we also strive to support other UK businesses wherever possible. Your Binds Direct is a member of the British Blind & Shutters Associations for over 2 decades. As one of the market experts in a blind industry, we gained the reputation of a reliable and trustworthy company.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

187 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(187)

35 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 2 van de 5 sterren

No fixings with bathroom roller blinds.

Order for bathroom roller blinds arrived without fixings. On enquiry, was told that it is an "industry standard" not to provide fixings.
This is not my experience; Your Blinds Direct is the first supplier I have used that do not to supply fixings. The roller blind brackets came with 3.5mm diameter holes for the fixings. I found that no local shops supply stainless steel 3.5mm pan headed screws. Many on-line suppliers only supply these screws in large packs. Buying a small quantity of screws on line comes with a premium and is a readily avoidable task and delay.
Recommend that Your Blinds Direct reconsider and, for the small addition cost, supply these fixings.

8 mei 2026
Review zonder uitnodiging
Logo Your Blinds Direct

Antwoord van Your Blinds Direct

We appreciate your comments regarding fixings. As there are so many different wall types and surfaces, we don’t supply screws as standard, as the most suitable fixings can vary from one installation to another. This is highlighted in our fitting guides.
Even though bracket holes are just over 3.5mm, they’re designed to work with standard 4mm screws and can be used without any issues, although we understand sourcing the exact screws you initially looked for added unnecessary inconvenience.
We do genuinely value your feedback and will certainly take your comments on board as we continue reviewing our products and packaging. Thank you again for taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Blackout rollers

Blinds came completed as expected within good time and quality is very good. Will use again

2 april 2026
Logo Your Blinds Direct

Antwoord van Your Blinds Direct

Fantastic to hear everything arrived quickly and that you’re happy with the quality! It’s always great knowing customers would choose us again. We really appreciate you taking the time to share your feedback with us.
Thanks for your support and enjoy your new blinds!

Beoordeeld met 5 van de 5 sterren

Helpful member of staff when I rang

Helpful member of staff when I rang, good website and ordering process and very speedy delivery service!

25 maart 2026
Logo Your Blinds Direct

Antwoord van Your Blinds Direct

Thank you for your lovely feedback!
We're so glad you found our team helpful, we pride ourselves on good communication.
We're always developing our site to make it easier to navigate, so thanks for the feedback.
We really appreciate your purchase and hope to help again in the future.

Beoordeeld met 5 van de 5 sterren

Yourblindsdirect - recommendation

Great service, great price - brilliant result. Very pleased and would recommend

11 maart 2026
Logo Your Blinds Direct

Antwoord van Your Blinds Direct

Mark,
Thanks for leaving a review, we really appreciate it.
We've been told that on Allusion blinds, we're half the price when compared to the standard home visit salesperson. Fitting them yourself is definitely the most cost effective method for new blinds. Enjoy your purchase.

Beoordeeld met 5 van de 5 sterren

Very Happy Returning Customer

As a returning customer I can highly recommend this company, their products and their customer service team.
Sadly on this occasion when we opened the package containing the “ head rail” we saw the rail was damaged and needed to be replaced.
We sent a short email to the company, with some photos attached, and received a prompt reply apologising and confirming a new rail was going to be despatched. The company apologised for the defective rail and were absolutely brilliant in resolving the issue in a very timely manner.
My allusion blinds are now up and look lovely, they were also a very good price.
Thank you TEAM, I am really pleased. x

26 februari 2026
Logo Your Blinds Direct

Antwoord van Your Blinds Direct

Very Happy Blind Manufacturer
Thanks for such a lovely review and for choosing us again.
We’re constantly battling against courier damage, but we're glad the team could get things sorted quickly for you.
It’s great to hear your Allusion blinds are now up and looking lovely (always the best part!).
Thanks, as well for your kind words about the team, they’ll be really pleased to hear it.
Enjoy your new blinds, and we’ll be here whenever you fancy round three 😊.

Beoordeeld met 5 van de 5 sterren

Return customer, repeated great experience.

Clear website, good selection of products and fast delivery - return customer, repeated great experience.

3 februari 2026
Logo Your Blinds Direct

Antwoord van Your Blinds Direct

David,
These are all vertu's we strive to maintain.
We really appreciate your repeat business.
Enjoy the product and thank you for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Great customer service.

Great customer service.

16 januari 2026
Logo Your Blinds Direct

Antwoord van Your Blinds Direct

Steve,
Thanks for the review. Happy to help you with your query.

Beoordeeld met 5 van de 5 sterren

Great product

Great product, looks lovely in a sash window. Not too long to wait for the production and delivery, just a couple of weeks. Easy to install.

19 januari 2026
Logo Your Blinds Direct

Antwoord van Your Blinds Direct

Thanks so much for your lovely review! We're really pleased to hear the blind looks great in your sash window and that it was easy to install.
Glad the wait time worked well too.
Thanks again for choosing us.
Enjoy your purchase.

Beoordeeld met 5 van de 5 sterren

Quick service

Quick service
Just what we ordered
Help at end of telephone, re initial questions and samples set out

18 december 2025
Logo Your Blinds Direct

Antwoord van Your Blinds Direct

Thanks so much for your review!
Great to hear everything was exactly what you were looking for and that our team could help you along the way.
We’re always happy to talk things through, it’s all part of making sure you’re confident in your choice.
Enjoy your purchase.

Beoordeeld met 1 van de 5 sterren

Most awful service

Most awful service. I th9of testing by doing a relative small window first. Ordered with them nut was not happy so phoned them to confirm my order was what I wanted they confirm when eventually I received order it was wrong. Phoned them again but they said nothing they could do!!! So although the order was half wrong to save waste of money I had to order part of order again at a further cost plus more delivery. This is an awful unprofessional company in my opinion with u helpful cusyet service. Oh by the way still have mot received my addional order most upsetting 😡

20 oktober 2025
Review zonder uitnodiging
Logo Your Blinds Direct

Antwoord van Your Blinds Direct

Hi Jenny,
You have left a review under the wrong company.
We have no record of an order placed under your name, nor any correspondence.
We believe you meant to leave this under "Blinds Direct”, not ourselves.
We would be grateful if you could remove this unwarranted review.

Regards,
Your Blinds Direct Ltd

Beoordeeld met 5 van de 5 sterren

Prompt turn around

Prompt turn around. Looks good once fitted.

26 juni 2025
Logo Your Blinds Direct

Antwoord van Your Blinds Direct

Catherine,
Thank you for your feedback! We're so pleased to hear you're happy with the look of your new wooden Venetian blind. We always aim to despatch orders as quickly as possible, so you can enjoy your purchase without delay. It’s great to know everything met your expectations, we really appreciate your support!

Beoordeeld met 5 van de 5 sterren

Quick delivery

Quick delivery, good communication & excellent product

26 juni 2025
Logo Your Blinds Direct

Antwoord van Your Blinds Direct

Thank you for your great review! We're so pleased to hear you were happy with the quick delivery, clear communication, and the quality of your roller blinds. It’s always our goal at Your Blinds Direct to provide excellent products with a smooth, hassle-free experience. We really appreciate your support and hope to help you again in the future! for leaving a review.

Beoordeeld met 5 van de 5 sterren

Good price

Good price, nice blind

24 juni 2025
Logo Your Blinds Direct

Antwoord van Your Blinds Direct

Good Customer, Nice review... :)
Theresa, thank you for leaving a review, every single one means the world to us. Come back anytime.

Beoordeeld met 5 van de 5 sterren

Super product

Super product, easy to install and does exactly what it says on the tin.

28 april 2025
Logo Your Blinds Direct

Antwoord van Your Blinds Direct

Super review, easy to read :)
Thank you for leaving a review, we really appreciate every single one. Have a wonderful day.

Beoordeeld met 5 van de 5 sterren

Great product and being kept up to date…

Great product and being kept up to date with delivery

29 april 2025
Logo Your Blinds Direct

Antwoord van Your Blinds Direct

Julie, thank you for the lovely review. We truly believe that clear, consistent communication is the cornerstone of any successful business. It's always our goal to keep our customers informed and confident every step of the way. We're so glad that resonated with you.

Beoordeeld met 5 van de 5 sterren

Vista Snow Allusion Blinds

Vista Snow Allusion Blinds. Lovely blinds - very nice quality materials used. Much nicer than samples from all other sites. Highly recommended 👌🏽

8 april 2025
Logo Your Blinds Direct

Antwoord van Your Blinds Direct

Thank you, Mr. Faysal, for sharing your experience. We're thrilled to hear you enjoyed our Allusions, they’re one of our most popular products, and we take great pride in crafting them from the highest quality materials.

Beoordeeld met 5 van de 5 sterren

Helped when needed advise

Helped when needed advise. They delivered the parts needed very quick

11 april 2025
Logo Your Blinds Direct

Antwoord van Your Blinds Direct

Jeanette,
Thank you for the lovely review. We have very knowledgeable staff members, that are always willing to help with any queries. Stock dependant, we try to have a quick turn around on accessories and parts, we're glad you found it speedy.

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