XERIC WATCHES Reviews 

204
TrustScore 4 uit 5

4,0

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Beoordeeld met 5 van de 5 sterren

I received the Artemis Chronograph watch number 350/999 and absolutely love this watch! The titanium look and updated dial with NASA logo on it really is nice. Lume is good. Bracelet is comfortable to... Toon meer

Beoordeeld met 5 van de 5 sterren

Purchased a Retroscope Jump Hour to be delivered from USA. Very solid feeling watch, looks and feels like I should have paid more. Good conversation starter and very interesting design yet very easy t... Toon meer

Beoordeeld met 2 van de 5 sterren

Quality a bit low for the price, the hour markers in the wandering movement have play in them, which throws off the minute marker up to +/-2min at any given time. Slight shake of the wrist can cha... Toon meer

Beoordeeld met 5 van de 5 sterren

I purchased 2 watches. Inverter II and NASA Artemis. As inverter II looks amazingly beautiful, it remains powered only for less than 24 Hrs. Artemis turns out to be an amazing watch. Very intricate... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Horlogefabrikant

Informatie afkomstig van verschillende externe bronnen

We create watches unlike anything you’ve ever seen. We want our watches to stand out in a crowd of sameness. You don't have to pay thousands of dollars for a unique, mechanical watch. Discover why Xeric is Kickstarter's most successful watch brand. Sho...


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4,0

Goed

TrustScore 4 uit 5

204 reviews

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4,0

Alle reviews

(204)

72 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

EVERYTHING was perfect!!

EVERYTHING was perfect!!! Perfect price (on sale), stock on hand, selection and delivery. All PERFECT!

And now that I have my first XERIC (Halograph-3 chrono, Oxblood & Blue), I'm already looking for #2!

17 november 2022
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Antwoord van XERIC WATCHES

Right on! So glad everything worked out and you loved the purchase! Come check out our newest Kickstarter campaign!!! We just launched our Vendetta II!!!

Beoordeeld met 1 van de 5 sterren

Worst customer service!!!

Been almost 4 months and have not received my watch! Honestly should of just listen to the other reviewers and not shopped with them!!! Don't waste your time spending money on this cause you are just throwing your money away.

6 juli 2022
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Antwoord van XERIC WATCHES

We are very sorry to hear that you haven't received your watch yet. Please note that if your order was a pre-order watch, we give our customers the opportunity to purchase those watches many months in advance for a discounted price. So shipping would take place many months after the purchase.

However, we think you might have submitted this review through the wrong business. We don't have any orders under your name. If this was under a different name or if you can provide us any additional information to find your order, please email our team at contact@xeric.com as soon as possible. We would be more than happy to review your order and delivery! Thanks!

Beoordeeld met 5 van de 5 sterren

Truly unique!

Truly unique, quality timepieces. Xeric has been on my radar for several years but it wasn't until a buddy of mine (fellow horology fan) purchased one (and he couldn't stop talking about it) admittedly this steered my excitement towards purchasing one for myself.

I tried the mystery quartz watch selection and couldn't be more pleased with the one I received. Love the moon phase, lume and that it's a limited edition model.
I totally would have selected this one, it's perfect to my tastes.

Granted, time acquisition is a tad difficult and the date window is really tough to see (deeply set, tiny circle, small font, cast shadow From the grill design) but let's be real here, the fun, novelty, and innovation is the star and purpose here.

True conversation pieces and fun to wear in a sea of classic conservative design brands. Great value for dollar proposition as well.

Had a wonderful experience and conversation via email with their team. Fast shipping! Do not hesitate! I think you'll be as pleased as we are.

11 oktober 2022
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Thank you for the feedback and review! Come check out our site for the current products and we also have a new Kickstarter project that launched this week!

Beoordeeld met 1 van de 5 sterren

Verry bad service.

Verry bad service.
Watch never received.
Fortunately i paid by PayPal and i have my money back.
Don t spend your time and money.

19 oktober 2022
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Antwoord van XERIC WATCHES

Hello Laurent,

I'm sorry to hear that your package was not received. As previously mentioned, opening a chargeback or claim while your item is in transit will further delay the shipment, and could cause it to be returned to sender. The item was refused by your local customs and returned back to us. In the future, we are always happy to refund an order, or cancel prior to shipment if you prefer that option. Take care and please let us know if you have additional questions. We are happy to assist you at contact@xeric.com

Beoordeeld met 4 van de 5 sterren

Love the watch and the rapid execution…

Love the watch and the rapid execution of purchase and delivery.
Minor points - add a magnifier of the day/date. Any pair of eyes >40 will need it. A touch of lume on the dial would not hurt either. Very creative though - love the inventive way of telling time and the power reserve is great!

29 september 2022
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Antwoord van XERIC WATCHES

Awww, thanks, Steve! We love creating unique timepieces! Appreciate the support!

Beoordeeld met 5 van de 5 sterren

Honestly an amazing watch

Honestly an amazing watch! I love the creativity and the color scheme. My wrist is really small so I have to put the clasp through one of the decorative big holes in the strap but when I do it fits and it stays so no complaints from me haha.

28 september 2022
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Antwoord van XERIC WATCHES

Thanks Evan! So glad you have been enjoying the watch!!!!

Beoordeeld met 5 van de 5 sterren

Beauty and ingenuity meet form and function.

I had admired the design of the Holograph II since I first saw it in 2013. I love mechanical watches and non traditional workings. This one intrigued me from the start. But I'm not made of money and it was always just a wish. In June of 22 they created a new run with new colors and the purple dial caught my eye. (my wife loves purple so I used that as part of my justification for buying it) It was also on sale so I had to buy it. It was released and shipped exactly when they said and arrived on time.
I love the watch, it is exactly what I was hoping for. It is very intriguing and a bit of a challenge to read but that is part of it's allure.
It is a fine addition to my meager collection but right up there with my favorites.

22 september 2022
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Antwoord van XERIC WATCHES

Yay, Dennis! It never hurts to get the wife's approval. The purple has been pretty well received! Feel free to send us photos too! We love featuring our customers shots on social media!

Beoordeeld met 5 van de 5 sterren

Amazing watch so wonderful.

Amazing watch so wonderful.
The communion between time and infinity

8 september 2022
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Antwoord van XERIC WATCHES

Thank you so much for leaving a review! So glad you are loving your order!

Beoordeeld met 1 van de 5 sterren

I'd give them 0 stars if I could

I'd give them 0 stars if I could, horrendous customer service and took nearly 4 months to arrive. Inadequate tracking of items and then the duty charge. Additional straps promised but never arrived - avoid at all cost

9 augustus 2022
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Hey Terry! Sorry to hear about the issues with your order. Our team sent over an email regarding your order. You would need to apply any current promotions to your cart at checkout, prior to finalizing your order to receive discounts or additional free promotional items. We also offered a preorder discount that was not applied when you checked out. We're happy to refund back the original discount offer if you wanted to keep the watch. Or we can assist you with a full return/refund.

Unfortunately, this item was impacted my additional customs delays. Since we shipped from the US, international shipping also takes a little longer. Our apologies for those issues. Please check your email and let us know if you wanted the additional discount or return/refund option.

Beoordeeld met 5 van de 5 sterren

Excellent

I must say that it was worth the wait for such a beautiful watch, the delivery time is a little longer than described, but the watch arrived in excellent condition, a luxury box and without any damage, the purchase is totally recommended for outside the country originally.

28 juli 2022
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Antwoord van XERIC WATCHES

Thanks for dropping a review, Diego! I'm so glad you loved the watch and we really appreciate the support, my friend!

Beoordeeld met 1 van de 5 sterren

I prepaid for that watch and waited for…

I prepaid for that watch and waited for 8 months to get it. How awful this is. They did not let me know it's going to be late. I asked them several times but hard to get responses. Customer service is very bad. I don't recommend you to buy.

27 juli 2022
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Antwoord van XERIC WATCHES

Hey Tim! I'm sorry to hear about the troubles. Depending on the model we did send out some email blasts with delays. I think some of those end up hitting the spam and junk folders most of the time though :( I'd be happy to look up your order and offer an additional discount on future purchases. Can you shoot us an email at contact@xeric.com

Beoordeeld met 1 van de 5 sterren

missing back screw on the back size cover...

i ordered a new watch and discovered missing one screw on the back size cover...
very, very bad quality control

24 juli 2022
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Hello there!

I'm sorry to hear about the issue with your order. Have you already emailed our customer service team? They would be happy to assist you with a full replacement or refund. Please contact them at contact@xeric.com

Beoordeeld met 3 van de 5 sterren

The watch is beautiful

The watch is beautiful. However, it was shipped to the wrong address even after I emailed the company several times to make sure my address was updated. Also, the item took much longer than anticipated and the communication was extremely poor and vague. I feel the watch was worth the wait, but unfortunately, I don't think I will purchase again.

15 juli 2022
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Antwoord van XERIC WATCHES

Hey Deborah! Sorry to hear about the issues with your order. I know our recent warehouse switch made things a little complicated recently with shipping. I am glad we were able to get that shipment replaced for you! Check out the site towards the end of the month. We'll have some awesome new product drops!

Beoordeeld met 5 van de 5 sterren

I received my watch really quickly

I received my watch really quickly, despite being in the United Kingdom. Great service!

8 juli 2022
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Phew! That's a relief. Sometimes international shipping can be a pain. Glad it all worked out! Thank you for supporting our business and leaving a review!

Beoordeeld met 5 van de 5 sterren

Beautiful

Beautiful looking watch that gets great compliments.

18 juni 2022
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Antwoord van XERIC WATCHES

Hey Nat! Awesome! We want to keep making crazy unique designs! Glad you shopped with us!

Beoordeeld met 5 van de 5 sterren

I just got my first xeric

I just got my first xeric. The evergraph auto. I really like it. It's an interesting watch. A bit difficult to tell time but who cares. I don't. I really like it. Price wise a great buy.
Update..
Thanks for answering my review! I really want to buy the vendetta auto. Sadly out of my price range. But you guys rock. Keep making great watches. I appreciate your work

12 mei 2022
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Antwoord van XERIC WATCHES

Hey David,

I love the Evergraph! I am still hoping we make some new colorways of that model :) Glad you are enjoying!

Beoordeeld met 4 van de 5 sterren

Good quality, just not quite what I was looking for...

I ordered two straps from Xeric, the Horween brown leather with deployment clasp and the Italian Suede Charcoal. The quality of the leather on both was outstanding. Unfortunately neither of them were quite right for my watch (Tudor GMT). The Charcoal did not match very well and while I really liked the Horween, the deployment clasp is a bit large and I did not like the fit. Their customer service was great though, no issues with returning both straps.

26 april 2022
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Antwoord van XERIC WATCHES

Thanks, John! Sorry the straps didn't work out but we appreciate your continued support and business!

Beoordeeld met 5 van de 5 sterren

Your wrist will get noticed

I purchased two watches from them. One was amazing, the other was less amazing, but the return process has been very simple. They have a great selection of very unique watches, and I'll be back soon for another design!

22 april 2022
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Thanks for leaving a review Jonathan! Glad to hear at least one of the items in your order work out, and that the return process was easy. We have some new fun designs coming out soon! Make sure you're on our mailing list!

Beoordeeld met 4 van de 5 sterren

Skinny wrist reviewer

I wish I would have known upfront that the gunmetal orange model didn't come with iridescent coatings. Your site doesn't make it obvious that only certain models do. Maybe it's because I'm new to buying watches but I've never heard of a watch that didn't glow in the dark or have some mechanism to let you read it at night.

I probably would have chosen another model had it been made clear to me. While the watch is gorgeous, I'm a little annoyed that it doesn't have such a seemingly basic feature.

Though, to speak a bit about the rest of the watch, it is beautiful and everything else is hard to find fault with. I will say though, that while it does work on a skinny wrist (6.5") the leather band isn't good enough at balancing the heavy watch body on my wrist. It actually feels like the watch is constantly tipping over because of the unusual weight and thickness of the watch body. Due to the sale on at the time I was given two additional straps for free and I have to say the black mesh strap is easily the ultimate strap. No hair pulling, the aesthetics match the gunmetal perfectly and most importantly it's strong enough to balance the watch on a skinny wrist. I also bought a linked gunmetal strap but will need to remove MANY links before I can try it properly... so don't hold your breath on that review.

5 april 2022
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Antwoord van XERIC WATCHES

Hey James! Sorry to hear that you were not satisfied! We don't want that!

On the site, usually the models with lume will have some indication on the specs, but if it seems like we missed that, I'm very sorry! We do also post photos of the day and nighttime features on all products that have the lume. Some colorways just don't look great with the lume coating :(.

I'm glad to hear that design is to your liking! The mesh is a great metal choice for smaller wrists for sure! As for the 3 and 5 link bands, they are all a standard size, to fit a wrist between 5 12/ and 8 1/2 inches. They cannot be customize in advance. So sizing them would be required once you receive it. But that's pretty standard with most manufacturers. Just make sure to keep all the links in case you ever lose a pin and need extras.

Thanks for shopping with us and leaving some feedback!

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