I received the Artemis Chronograph watch number 350/999 and absolutely love this watch! The titanium look and updated dial with NASA logo on it really is nice. Lume is good. Bracelet is comfortable to... Toon meer
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Lees wat reviewers zeggen
Purchased a Retroscope Jump Hour to be delivered from USA. Very solid feeling watch, looks and feels like I should have paid more. Good conversation starter and very interesting design yet very easy t... Toon meer
Quality a bit low for the price, the hour markers in the wandering movement have play in them, which throws off the minute marker up to +/-2min at any given time. Slight shake of the wrist can cha... Toon meer
I purchased 2 watches. Inverter II and NASA Artemis. As inverter II looks amazingly beautiful, it remains powered only for less than 24 Hrs. Artemis turns out to be an amazing watch. Very intricate... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
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We create watches unlike anything you’ve ever seen. We want our watches to stand out in a crowd of sameness. You don't have to pay thousands of dollars for a unique, mechanical watch. Discover why Xeric is Kickstarter's most successful watch brand. Sho...
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Verenigde Staten
- xeric.com
4,0
Goed
204 reviews
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A JUNK WATCH!!!
I purchased a Xeric Regulator automatic watch during their kickstarter project. It looked very nice, but it never performed well, sometimes not at all. It was supposed to be kept running by the motion of your wrist. It started running slow from the beginning. More than once, it completely stopped running,, even though I never took it off. Since I had paid extra for a one-year warranty, I sent it back and requested a refund. I've never heard from them. THE XERIC REGULATOR WATCH IS JUNK! DO NOT BUY A WATCH FROM THIS COMPANY!!!
11 februari 2022
Review zonder uitnodiging
Antwoord van XERIC WATCHES
Hey Dan! Thanks for you review! I'm sorry to hear you're not getting our emails. It looks like our last correspondence was to request a return shipping address. The watch has been tested and keeping time in our HQ office. Could you please double check your SPAM/junk folder in case our messages are being filtered out on your end? I'll have a team member email you again today.
I am a collector and always looking for…
I am a collector and always looking for unusual watches. This one is a very Unique watch, decent built quality, a very different ways of time reading. Happy with the watch
What I'm unhappy with is the shipping charges. I'm from India, XERIC does not have any presence here, I stumbled upon your brand while browsing online and when ahead and bought a $500 product. I had to pay $80 for shipping and another $25 customs duty. I understand the customs duty but for a new customer, who is buying your brand from foreign country you should be able to waive off fee shipping. Imagine me wanting an additional strap for my watch... the shipping and customs itself will be higher than the product itself.
8 februari 2022
Review zonder uitnodiging
Antwoord van XERIC WATCHES
Hey there!
Thanks for dropping us a review. Unfortunately, shipping to India is very pricey right now. We used to be able to include free shipping, but the country has restricted imports through a few of our shipping partners. I'm very sorry about that. It happens occasionally, and with many other countries. Hopefully that will be resolved, and we can include free shipping in the future.
As far as duties, they are all assessed differently based on the country. Most customers report that they do not incur duties, but it's still possible. I'm sorry for the inconvenience and thank you so much for your feedback and support!
I’ve bought a couple of watches here
I’ve bought a couple of watches here, haven’t disappointed.
24 januari 2022
Review zonder uitnodiging
Antwoord van XERIC WATCHES
Thanks for the love and support, Alexander! So glad you're enjoying our creations!!!
Slow boat from China
The Vendetta Oxblood Black was preordered in Nov. of 2021. Mailing label created Dec. 28th. Still stuck in Hong Kong 20 days later no update. Xeric support is sorta helpful sending canned replies. Have 30 days to file for lost item. Not holding my breath, Not a happy camper. Filed for lost watch. ROUTE protection refunded the purchase price only. Still like the idea of Wandering hour hands.
18 januari 2022
Review zonder uitnodiging
Antwoord van XERIC WATCHES
Hey Cameron,
So sorry to hear about the tracking issues. I'm glad Route was able to assist you. They've been a great addition to the site since 2020. That was a rough year for international shipments. It's rare to have the international shipments go missing, but sometimes things get stuck in customs or returned to sender for a variety of reasons. It's still possible you will receive it.
If you have additional questions or need shopping assistance in the future, reach out anytime. We're here to help.
Great unique watch
It is a very cool unique way to read the time. Which after getting used to I think I prefer. It duse have a few set backs, that I feel could have been implemented for the price and quality that this watch portrays. Id like to have seen a higher water resistance rating and the luminous numbers do not work. thy will shine bright for a few seconds then fade to an unreadable faint glow, that is only after a bright light has been shon on it for a few seconds befor. The halos do not glow at all, but I'm guessing it is cuse I got the rose gold version.
Otherwise It is sold, well designed and feels as though it will last a good long time with an awesome simplistic look. The lower end water rating and bad luminous glow aside I love the design with hidden lugs, so the peace looks fuly circular, with an open heart authentic is a nice touch. Also I quite like the mini window on the underside that lines up with the open heart on the top . I would recommend 👌
4 januari 2022
Review zonder uitnodiging
Antwoord van XERIC WATCHES
Hey Francis!
Thanks for leaving a review. Glad you got one of the Rose Gold Invertors. That's the most popular color in this model!
We appreciate all the feedback. This is a particularly difficult model to raise the water rating on. The style of the case and design between two separate crystals makes it a bit difficult. We are totalyl open to the suggestions though! We want to continue to make cool unique pieces that are unlike any other brands! You can always reach out to our team at contact@xeric.com to provide feedback and ideas for future models.
Take a look here on the product page for some lume pictures.. hopefully it showcases the full effect for you. Superluminova only lasts about 10 minutes or less, but charges fast in natural and artificial lighting.
We love to see our customers wearing the watches too..send photos anytime and thanks for the support!
I really like the watch and I got a lot…
I really like the watch and I got a lot of compliments. Thank you
24 november 2021
Review zonder uitnodiging
Antwoord van XERIC WATCHES
So glad you are enjoying your Iron Tiger! Love that color!
Thanks for dropping a review and supporting our business!
It's been 3 weeks now since I ordered…
It's been 3 weeks now since I ordered the bracelet and it is still in California.
It's also been 10 days without any news from the tracking services.
16 november 2021
Review zonder uitnodiging
Antwoord van XERIC WATCHES
Hey Mathieu,
Thanks for leaving a review. We do always have expedited services on the site if you preferred not to use standard shipping. But unfortunately, the free standard international shipping does take between 14-28 business days as it ships through normal postal services.
I do hope you are enjoying your new strap! Let us know if you need further assistance!
WARNING!!!!
WARNING!!!!
Terrible, terrible terrible.
Do not get taken in by the marketing.
As an original backer subscribed for 3 watches.
1st 1, unable to see the hour hand, useless.
2nd ,Worked for about 2 weeks, useless
3rd, havnt even bothered as so disappointed by the others.
Customer service not really interested, returns have to be sent to California, costs of that are very expensive when shipping and insurance are included.
Can prove receipt of purchase.
14 november 2021
Review zonder uitnodiging
Antwoord van XERIC WATCHES
Hi Trevor,
Thanks for your feedback. It looks like our team offered some suggestions and provided information to ship your watch back for inspection. We haven't received anything yet, but we're still happy to assist if you wanted to email us over at contact@xeric.com
The watch IS a one of a kind (Vendetta…
The watch IS a one of a kind (Vendetta midnight black). Study and got a bit of weight from the stainless steel. It has presence and it is extremely affordable from any joe blob after couple of overtime shifts. Classy and sharp!
12 november 2021
Review zonder uitnodiging
Antwoord van XERIC WATCHES
Hey there!
Thank you for the review! I'm so happy that you're enjoying the newest design! We're hoping to launch some more next year as well! Let us know what colors you'd like to see and thanks for supporting our business!
The 3 stars are for the way the watch…
The 3 stars are for the way the watch looks and the wow factor when someone new looks at it. This is where it ends. As there is no way to lock the minute dial, any accidental touch to the dial would mean the minutes move, and that means you no longer can tell the time. So really a watch that is good to look at but serves no function. Next, the watch is only accurate for the first 6 hours. then it loses minutes and by the next day, it is an hour slow. Thus though I would have given the watch 3 starts, the poor function and design means this gets only 1 star. Literally, a waste of money as a watch, a wonderful display piece as it gets conversations going.
10 november 2021
Review zonder uitnodiging
Antwoord van XERIC WATCHES
Hey Keith,
Thanks for leaving a review and so sorry to hear that you didn't like the design. We're happy to assist you with a return! Just send a quick email to our CS team at contact@xeric.com if you haven't done so already. They will take care of you!
Terrible quality, terrible customer service.
I have ordered a Trappist-1 NASA Edition Cosmic Nebula
The glass became totally scratched and ugly after a few occasions of wearing, despite my husband wore it with maximum care and only for special occasions, and the watch completely stopped working after 6 months.
I want to return the watch to get a refund, but they say I should have returned it within 1 month.
6 oktober 2021
Review zonder uitnodiging
Antwoord van XERIC WATCHES
Hi Krisztina,
Thank you for your review. Sorry to hear about the wearing on your timepiece. It looks like our customer service team has provided all the posted information from our site. We do try to be up front and let customers know that we are unable to take back worn and used items. It sounds like this is a warranty issue, rather than a return issue, as returns are for new items, within the 30 day timeframe as posted here: https://www.xeric.com/a/returns
We're still happy to send a brand new crystal and batteries as discussed. Please let us know where you would like those shipped and we'll get them out as soon as possible!
over priced… for what you get…
over priced… for what you get…
would not buy again!
24 augustus 2021
Review zonder uitnodiging
Antwoord van XERIC WATCHES
Hey Carlos! Sorry to hear that you didn't like the mystery watch! All mystery watches are marked down from full retail, and include a variety of styles from our collection. It looks like you had purchase a quartz model. We do also have automatics if that's of interest.
We appreciate your support and feedback and thank you for shopping with us!
Antwoord van XERIC WATCHES
Hey there! Sorry to hear about the issues with your timepiece. If you're having trouble initiating your automatic watch, we are happy to assist you! Please email our customer service team at contact@xeric.com and they can provide additional information! Best wishes!
100% Satisfied Customer.
I always get great customer service at Xeric and I am always really happy when I finally get my watches. you have really cool out of this world designs. Greetings from Honduras.
20 augustus 2021
Review zonder uitnodiging
Antwoord van XERIC WATCHES
Hey Luis! Thanks, my friend! We really appreciate all the love and support. It keeps us motivated to create new designs! Enjoy!
This is a beautiful product
This is a beautiful product, I just wish the review process was more incremental so I could give a higher score. The only reason this is not a 5 is the international delivery process. I live in Australia, the watch shipped straight away from California, then got lost when it crossed international borders into Australia & I assume sat in customs for close to 2 weeks? There was no way to track it when it left US. I know it’s tough to cover the shipping experience worldwide, but felt the need to highlight this to improve the customer experience. If you ignore the Australian customs experience, this is a great product & great service
25 juni 2021
Review zonder uitnodiging
Antwoord van XERIC WATCHES
Thank you for leaving a review! If you ever experience delays, let our team know. Contact@xeric.com
Depending on the courier, sometimes we're able to get better updates. Usually that delay happens during the customs process, as you mentioned. It's really a bummer that it's not more streamlined worldwide. We are still committed to our customers and really hope that the watch you received was well worth it! We appreciate the support and hope to see you again soon!
Just received my wandering hour watch
Just received my wandering hour watch. Pre-ordered via kick starter campaign. Love it, it was totally worth the wait. Props to the design team!!
19 mei 2021
Review zonder uitnodiging
Antwoord van XERIC WATCHES
Thank you!!!! Such a fun design and we're thrilled that you are enjoying it!
The long wait…
Well after many correspondences I finally got my watch in the mail today, May 19 2021. The watch is stunning. Seeing that these are numbered, I'm lucky to have one of the first round 1 of 75 made. A very cool time piece.
19 mei 2021
Review zonder uitnodiging
Antwoord van XERIC WATCHES
Hey Stephen thanks for the review! So glad you were able to get one of the first pieces we made! We can wait to create more! Enjoy, my friend!
Vendetta review
I pre-ordered this watch in Autumn 2020 - it took time to arrive but its certainly a worthwhile purchase. Things take time to be made and I understand this. Time was well spent in design and manufacture. The only thing to add would be a locking pusher to the crown but this is a very small quibble. Excellent watch, excellent service. I will support again the future.
19 mei 2021
Review zonder uitnodiging
Antwoord van XERIC WATCHES
Thank you so much for being so kind and leaving a review! We appreciate your patience with our pre-order items since they can definitely be a process! We're looking into a locking mechanism for the top crown on future models. Let us know what you would like to see as far as style and colors- you can reach out to our team anytime at contact@xeric.com!
Just received my new vendetta from the…
Just received my new vendetta from the original launch. Was totally worth the wait. Love the look feel and balance of finishes on the watch.
15 mei 2021
Review zonder uitnodiging
Antwoord van XERIC WATCHES
Awesome, Rick! So glad you love it! Thank you for supporting our latest project!
Bad experience
Bad experience. Poor quality products. Not even aesthetically appealing
14 mei 2021
Review zonder uitnodiging
Antwoord van XERIC WATCHES
Hi Jefta! Thanks for providing our team with feedback. We'd be happy to hear more about your experience if you wanted to email our team at contact@xeric.com. It looks like your mystery watch was received within a week so perhaps it wasn't an issue with delivery.
The mystery watches can be a gamble. We have some small production pieces that are one of a kind, and other items that were part of previous collections. They are definitely worth more than the price, and we do welcome the feedback. Mystery items can be hit or miss but we always ALWAYS appreciate the support!
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