XERIC WATCHES Reviews 

204
TrustScore 4 uit 5

4,0

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Beoordeeld met 5 van de 5 sterren

I received the Artemis Chronograph watch number 350/999 and absolutely love this watch! The titanium look and updated dial with NASA logo on it really is nice. Lume is good. Bracelet is comfortable to... Toon meer

Beoordeeld met 5 van de 5 sterren

Purchased a Retroscope Jump Hour to be delivered from USA. Very solid feeling watch, looks and feels like I should have paid more. Good conversation starter and very interesting design yet very easy t... Toon meer

Beoordeeld met 2 van de 5 sterren

Quality a bit low for the price, the hour markers in the wandering movement have play in them, which throws off the minute marker up to +/-2min at any given time. Slight shake of the wrist can cha... Toon meer

Beoordeeld met 5 van de 5 sterren

I purchased 2 watches. Inverter II and NASA Artemis. As inverter II looks amazingly beautiful, it remains powered only for less than 24 Hrs. Artemis turns out to be an amazing watch. Very intricate... Toon meer

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Bedrijfsgegevens

  1. Horlogefabrikant

Informatie afkomstig van verschillende externe bronnen

We create watches unlike anything you’ve ever seen. We want our watches to stand out in a crowd of sameness. You don't have to pay thousands of dollars for a unique, mechanical watch. Discover why Xeric is Kickstarter's most successful watch brand. Sho...


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4,0

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TrustScore 4 uit 5

204 reviews

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4,0

Alle reviews

(204)

72 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Absolutely stunning watch

Absolutely stunning watch. The luminosity is fantastic !!

12 mei 2021
Review zonder uitnodiging
Logo XERIC WATCHES

Antwoord van XERIC WATCHES

Hey Parry! Appreciate your support, my friend! Our team is always trying to create new and unique pieces for customers and we just love doing it! Thanks for the feedback!

Beoordeeld met 3 van de 5 sterren

Fantastic watch, just don't preorder and expect it soon.

I was really disappointed to have to wait over 6 months before having received by Xeric Vendetta Automatic. This was never communicated to me prior to or within the first few months after my purchase. I did not know nor expect it to take this long. However, once received I am happy with it after owning it for one day. Appearance is top notch, buckle similar to my Hublot Fusion, time keeping is fairly accurate. I don't like that it is not a screw down type as just wearing the watch enables movement of the minute hand crown so I frequently have to move it several times daily. Would be nice if they could improve on the water resistance of the watch to say 10 atm's.

11 mei 2021
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Hey Michael! Oh yes all of the Vendetta's are pre-orders. We always include the shipping dates on the product page, but if you're ever curious you can always email us at contact@xeric.com. We also sent out emails when we had a slight delay. If you didn't see that, it could have filtered into SPAM. We're always happy to resend the information!

So glad you like the design! We're working on a second version to hopefully launch next year! Tell us more about what we can do differently with this model! Thanks for shopping with us!

Beoordeeld met 5 van de 5 sterren

Fantastic Service!

It was very easy to purchase and the customer service was AMAZING! I used a promo code and then one popped up not more than 30 minutes later that was better. I contacted customer service and they were able to refund me the difference. That type of service is what keeps customers!

7 mei 2021
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Hey Rand! We always try to do what we can! We really appreciate all the feedback and thank YOU for supporting our small business! It's hard to go up against the big guys so thanks for letting us know how we are doing! Reach out anytime for help at contact@xeric.com

Beoordeeld met 5 van de 5 sterren

Great Product, bad shipping experience.

It seems the import/export documents where not included or were not filled out correctly. When it arrived in Germany, the German customs office informed me that it wasn't right and that I had to provide the receipt of my purchase so the import taxes could be calculated. I sent that to them and then when I was told it was okay to be picked up I attempted to pick it up but they had lost the package. I reported the package lost via Route, but thankfully after some time they found the package and sent it to me. Please makes sure the correct paperwork is included in the future because all of this could have been avoided if were. I was lucky this time that is was found. I have ordered from Xeric in the past and this didn't happen, I was just delivered the package with a bill. I will order from Xeric again, hopefully this was just an accident that someone made and won't happen often. Everything else was great.

5 mei 2021
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Hey Jacob! Thanks for the information and feedback. All countries handle customs a little bit differently. We do always include the standard forms that are required, but occasionally the government in the destination country wants to verify the amount paid for the full shipment. They are just making sure that we didn't lower the values to also lower your customs duties. We wish that customs officials were more consistent, so this definitely doesn't happen every time. We're glad it all worked out and thank you again for the feedback and for supporting our business! We appreciate you!

Beoordeeld met 5 van de 5 sterren

Trappist 1 Nasa Edition

Yust got the Trappist 1 Nasa Edition. This is a very nice watch en looks beautiful in the dark too.

4 mei 2021
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Hey Rudy! So glad that you loved it! We're working on new colors to launch later this year. Keep an eye out for those and thanks so much for shopping with us!

Beoordeeld met 5 van de 5 sterren

I am impressed with my new watch

I am impressed with my new watch. It is a little tricky to tell the time. It took me a few days to get used to it.

17 april 2021
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Hey Dan! Thanks for the review, my friend! Hope you're enjoying your watch and reach out to us anytime for recommendations. We're going to be bringing out a lot of new designs this year!

Beoordeeld met 5 van de 5 sterren

Beautiful box to show off beautiful watches

I own 10 xeric watches and at the 11th one
is on the way. I saw this beautiful storage box to house all of my Xeric watches. It is a beautiful box and has a nice Xeric brand logo on it.

14 april 2021
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Enjoy your watch box! We hope it showcases all those beautiful timepieces well and thank you so much for supporting our brand!!

Beoordeeld met 1 van de 5 sterren

Sorry AF company with non existent customer service, more like customer reject us

Bought a blood moon hagiography new with tags on ebay, but when I contacted them to fill out warantee, they refused, and said they wouldnt warantee it. Contacted ebay, and going to tighten the screws on these losers. NEVER DO BUSINESS WITH THESE FRAUDS!

You are frauds selling the cheapest junk you can qualify as an automatic movement that does not get calibrated. I wouldnt own one of your watches if it was given to me. Luckily the seller from eBay accepted my return

THESE PEOPLE ARE A GREAT BIG FRAUD CHARGING 500 BUCKS FOR A CHEAP ASIAN MOVEMENT IN A DOLLED UP DIAL. NOT WORTH THE MONEY, DO NOT DEAL WITH THESE FRAUDS!!!

10 april 2021
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Hey John,

Thanks for your review. Unfortunately, purchasing items from a third party unauthorized dealer voids any sort of warranty coverage. Pawn shops, eBay and other bidding sites will often sell items as new, or like-new, without the original purchase information. They have a responsibility to let their customers know up front that warranty information is not provided.

If you do purchase a Xeric product directly from our site, or authorized retailer, we are happy to honor the warranty. If you have additional questions, you can contact our team at contact@xeric.com

Beoordeeld met 5 van de 5 sterren

Mixed Feelings.

WHILE I LOVED THE HELOGRAPH THE SOLOSCOPE WAS A GREAT DISAPPOINTMENT!!!EVEN WITH MY GLASSES IT WAS NEARLY UNREADABLE.THE WATCH SHOULD HAVE BEEN 46MM AS 41MM WAS JUST TO SMALL TO MAKE THE WATCH READABLE.

7 april 2021
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Thank you for the feedback, Roy! We're always looking to improve our designs, and thank you so much for being such a great customer! Looks like our customer service team is taking care of you but let us know whenever you need something!

Beoordeeld met 3 van de 5 sterren

Regulator Automatic

Just got my Regulator Automatic, as the third watch I'm getting from Xeric.
While the design is beautiful, the color of the watch (I ordered the blue slate) is quite different than the one that appears in the website, and the colors aren't as vivid and shiny. A little disappointing.

6 april 2021
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Hey there! Sorry to hear about your disappointment with the color! We're happy to assist you with a return or exchange! Please reach out to our customer service team at contact@xeric.com and thanks for shopping with us!

Beoordeeld met 5 van de 5 sterren

Very cool and different !!!

Finally purchased the Halograph II automatic ! I also bought a gun metal strap which I prefer over the leather. It definitely is an eye catcher ! May be adding the Vendetta automatic soon.

30 maart 2021
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Hey Marty! Thanks so much for your review! We really love creating these watches and absolutely love the feedback our our designs. We appreciate your support and reach out to our team anytime at contact@xeric.com

Beoordeeld met 4 van de 5 sterren

Fascinating watch with glow-in-the dark…

Fascinating watch with glow-in-the dark luminescence that is best charged under bright sun during the day to display a starry astronomical landscape by night. The second 'hand' is more of a web with four different end-points that look like moving stars at night...very cool. The hands have planets or astronomical bodies attached to them that move as the hands move. I got the 'deep space' purple with black Horween leather strap. The watch runs about 2 minutes slow a day and is hand-windable. I fix the time each AM when I wind the watch. It definitely is a conversation starter.

26 maart 2021
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Hey Som! Thanks for the feedback! I find that if I wind mine around 40 times, the power is just right. But if you ever feel like you're having an issues, let our customer service team know at contact@xeric.com

So glad you love and appreciate this unique design! Thank you for supporting our business!

Beoordeeld met 4 van de 5 sterren

Solid Buy

Purchase process was easy and shipping was fast. The watch is absolutely as described! It is a space nerds dream. The only reason I did not give a 5 star review is because I feel they could have used a better movement in the watch for the price. Seiko makes cheap reliable movements that aren’t as noisy. Overall I am very happy with my purchase!

26 maart 2021
Review zonder uitnodiging
Logo XERIC WATCHES

Antwoord van XERIC WATCHES

Hey there! Thanks for the feedback! I'll let our team know about your movement recommendation. We did love this project so much that we've decided to try out some new colors in the new future. SO be on the lookout and thanks for being a part of our Xeric family!

Beoordeeld met 3 van de 5 sterren

The watch is great

The watch is great. Just that the top dial is moved easily so I need to manually rotate the dial so the minute is at right location. I wish the top dial has some kind of locking mechanism.

22 maart 2021
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Thank you for your feedback! Yes we definitely plan to add some sort of locking feature on newer models. I appreciate your feedback and will relay it to our design team! We'd love to see photos of you wearing the watch as well! contact@xeric.com

Beoordeeld met 1 van de 5 sterren

Avoid Xeric at any cost

Ordered a few watches, which were never delivered. Lost tons of time exchanging emails with their support, who were lying all the time about a ship out, while actually they never did it - logistics confirmed it several times. Got partial refund, still left at the loss... They are funding their projects from naive people - keep away from them!

17 maart 2021
Review zonder uitnodiging
Logo XERIC WATCHES

Antwoord van XERIC WATCHES

Hey Tomas! We've reviewed your information and correspondence. Unfortunately, the courier was unable to provide further updates about the package. The did inform us that the item had shipped, but occasionally an item will go without updated tracking and still end up being delivered. Regardless, we did have our Route Package Protection reach out and refund your shipment. We're still keeping an eye on the tracking, just in case it does finally get delivered. Thanks for being so patient while we tried to resolve your shipment issue!

Beoordeeld met 1 van de 5 sterren

This company is a fraud

This company is a fraud. They figured out how to electronically notify USPS of a shipment but never actually deliver the shipment to the Postal Service. Then they blame the USPS for losing the shipment. It's all BS. I purchased a watch DEC 14th, and it had a shipping number and looked legitimate. After 20 days of playing around with me with emails from their help desk they finally said that that they received confirmation from the post office that the product was lost in transit. In follow-up the USPS never received a physical shipment. Just the electronic notification. It was a scam from day one. Now because I did not purchase "route insurance" they are offering another watch at half price. What a rip-off. Out 300.00 dollars for nothing but a fancy picture of a watch that if true would have made a great Christmas Present for my son.

29 december 2020
Review zonder uitnodiging
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Antwoord van XERIC WATCHES

Hey Chuck,

Rest assured, no scams here. Unfortunately, the holidays are the busiest time of the year for shipments. All couriers are heavily delayed and they do still use the old COVID excuse. That's actually why we added insurance to the checkout process. Route Package Protection offers full refunds and replacements for lost and damaged shipments. Additionally, we do offer UPS as a shipping method, which covers your package up to $200 in most cases. If you opted out of the insurance, we always try to offer something to help compensate for the loss.

We do apologize and appreciate your feedback. The post office notified us that the item was delivered to the address on file just a few days after this review. So hopefully you were able to received that shipment. We'd love to hear how everything turned out!

https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9205590280575804742051

Beoordeeld met 1 van de 5 sterren

Don't bother getting your money back

1e review: Don't bother getting your money back, read the reviews. There understatements of what this company does and delivers.

Stay away from Xeric, Watchismo and all other company's they run!!!

Reaction 1: Hey Alex,

Thanks for the review. It looks like we had replaced your shipment and it was delivered a few weeks after writing this review. Please let us know how you like that timepiece and leave some feedback on the watch!

We do always try to replace Kickstarter shipments if they are lost of damaged. Last year was not the best year with shipping couriers worldwide and COVID.

Anyway, let us know how you like the timepiece you received and thanks again for backing our project!

Review 2: Stop using Covid as an excuse for your horrible shipping delays. This project was way over your head. Not to mention that this problem occurs with your older projects. You guys don't need kickstarter to fund your projects, the only reason u use it is to avoid consumer rights. In my opinion the watch sucked btw. It was poor quality and def not worth the $500 retail on your website. Also the watch didn't run right. I sold it immediately when I got my hands on it to a 3rd party. Was not going to wait another year for a replacement. Please people, be warned.

Goodbye

15 december 2020
Review zonder uitnodiging
Logo XERIC WATCHES

Antwoord van XERIC WATCHES

Hey Alex,

Thanks for the review. It looks like we had replaced your shipment and it was delivered a few weeks after writing this review. Please let us know how you like that timepiece and leave some feedback on the watch!

We do always try to replace Kickstarter shipments if they are lost of damaged. Last year was not the best year with shipping couriers worldwide and COVID.

Anyway, let us know how you like the timepiece you received and thanks again for backing our project!

https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=LK521553330US

Beoordeeld met 1 van de 5 sterren

Biggest rip off

Biggest rip off. I spent close to 500 dollars with this company. The watches were supposed to be a christmas present, The watches were more than 6 months late as the watches are being mass produced in China, the company was happy to blame Coronavirus however we had been promised the watches before Christmas, long before production was disrupted by the pandemic. Although annoying they couldn't do anything about the pandemic. Putting that aside. The quality was sh!t. The watches do not work, they died after just a few weeks. These guys are charlatens. You will be better off going to the market and buying a knock off Rolex for a tenner. Atleast your not being made a fool of there! It is so disappointing and the last time i will spend money with them.

Beware the only thing worse than the quality of workmanship is their customer service. Please don't waste your money on them.

11 november 2020
Review zonder uitnodiging
Logo XERIC WATCHES

Antwoord van XERIC WATCHES

Hey Peter!

We're just following up because we didn't receive a response to our last ticket sent in October. If you're still having issues with your watch, please let our customer service team know at contact@xeric.com. We can provide the service center information and assist with the warranty coverage.

Beoordeeld met 1 van de 5 sterren

Stoped working after half-a-year

Watch arrived late (but at least it arrived). After half-a-year it STOPED WORKING. Don’t buy for them! It’s a crap watch sold at premium price.

26 augustus 2020
Review zonder uitnodiging
Logo XERIC WATCHES

Antwoord van XERIC WATCHES

Hey Al,

Sorry to hear about that! Batteries do eventually run out of energy. We're happy to supply some additional batteries if you wanted to reach out to our team at contact@xeric.com

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