Xpress Airport Transfer Reviews 

179
TrustScore 3.5 uit 5

3,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My flight was delayed by two hours then the passport control took an hour. The company found my booking and arranged a car immediately, fantastic service. Took my case to the car, lovely chat. Cannot... Toon meer

Beoordeeld met 2 van de 5 sterren

Transfer got there on time but we were delayed. An issue arose about extra payment - the driver was fine but the owner threatened to stop the ride with our young son in the car. We had already paid fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We arrived in London Heathrow, our driver was waiting for us called to confirm and tell us not to rush took care of all our baggage and off to Gateshead. He offered us stops on way or no stops our cho... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

We were assured meet and greet but still the passenger was asked to come to the parking lot. There was confusion initially even after prior request for the placard. That happened after a long internat... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Taxibedrijf
  2. Vliegveld
  3. Minibus taxiservice
  4. Vervoer

Geschreven door het bedrijf

We specialize and have years of experience in transferring groups to and from the Airport. Heathrow Airport ,Gatwick Airport ,Stansted Airport, Luton Airport ,London City Airport ,Southend Airport ,Seaports ,Long Transfers We provide door to door service, so let us take the stress of worrying for your luggage and getting you to the airport or anywhere in the UK on time. On arriving back in the UK, one of our vehicles will be ready waiting for you before you even clear customs. We will take your Flight Number and we keep an update of your flights arrival time so we are always ready waiting for you.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

179 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,5

Alle reviews

(179)

5 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

We had a smooth and safe journey from…

We had a smooth and safe journey from London St Pancras to Bedford. Very reliable company and definitely will book them again for our future travel.

12 mei 2023
Review zonder uitnodiging
Logo Xpress Airport Transfer

Antwoord van Xpress Airport Transfer

Dear Sulaiman Abdullah,

We are pleased to hear that you had a positive experience with us. Our squad will be happy to hear that their hard work has paid off! The entire team at the office is incredibly grateful for the kind review you shared at Trustpilot.
We are happy that you used our service and enjoyed your trip. We hope you stay with us again next time. Please consider sharing your review with friends.


Many Thanks and Kind Regards,

Xpress Airport Transfer

Beoordeeld met 5 van de 5 sterren

Luton to London

Luton to London
It was an excellent journey. Very professional service. Good timekeeping & very comfortable vehicle. I will definitely recommend. 👍

10 mei 2023
Review zonder uitnodiging
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Antwoord van Xpress Airport Transfer

Dear Mr Imran Gul,

We are pleased to hear that you had a positive experience with us. Our squad will be happy to hear that their hard work has paid off! The entire team at the office is incredibly grateful for the kind review you shared at Trustpilot.
We are happy that you used our service and enjoyed your trip. We hope you stay with us again next time. Please consider sharing your review with friends.


Many Thanks and Kind Regards,

Xpress Airport Transfer

Beoordeeld met 5 van de 5 sterren

I booked taxi from Birmingham to Excel…

I booked taxi from Birmingham to Excel east London, driver was friendly and smartly dressed, very happy with the service

10 mei 2023
Review zonder uitnodiging
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Antwoord van Xpress Airport Transfer

Dear Mubbashir Saddique

We are pleased to hear that you had a positive experience with us. Our squad will be happy to hear that their hard work has paid off! The entire team at the office is incredibly grateful for the kind review you shared at Trustpilot.
We are happy you used our service and enjoyed your trip. We hope you stay with us again next time. Please consider sharing your review with friends.


Many Thanks and Kind Regards,

Xpress Airport Transfer

Beoordeeld met 5 van de 5 sterren

Our driver was excellent!!

Our driver, Amir, was excellent. Very patient with us as I had turned my ringer off and did not get his very informative messages. He got us to the airport in record time, handled our luggage for us and just overall was spectacular. I highly recommend this company.

1 mei 2023
Review zonder uitnodiging
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Antwoord van Xpress Airport Transfer

Dear Kathy Dils

We are pleased to hear that you had a positive experience with us. Our squad will be happy to hear that their hard work has paid off! The entire team at the office is incredibly grateful for the kind review you shared at Trustpilot.
We are happy you used our service and enjoyed your trip. We hope you stay with us again next time. Please consider sharing your review with friends.


Many Thanks and Kind Regards,

Xpress Airport Transfer

Beoordeeld met 1 van de 5 sterren

The driver never showed up at Heathrow…

The driver never showed up at Heathrow airport. Unfortunately, I had booked the taxi online via Onward Travel Solutions- also known as Airport Taxis) to pick us up after a long flight back home. The driver was not aware of our booking when I called. OTS merely passed the buck back to Xpress Airport Transfer who were the company fulfilling my booking(even though OTS took my money and are ultimately responsible). Finally, I spoke to the owner/ manager of Xpress and he apologised- but he had the cheek to suggest that he was booking us an Uber and keeping our money (including Meet & Greet fees) - I had already checked that Uber was almost £30 cheaper if I booked directly. So I demanded a cancellation & refund. I’m still awaiting my refund to come through. Completely hopeless and greedy behaviour to boot. They should as a minimum not have tried to charge the same fees if they were getting me an Uber for much less money. Uber came within 10 mins - I will use Uber from now on.

5 mei 2023
Review zonder uitnodiging
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Antwoord van Xpress Airport Transfer

Dear Mr Khlil

First of all please accept our sincere apologies, We do apologize for the situation we have created for you, Our driver let us down, he was at Heathrow airport and given us an excuse at last minute that his car does not have enough charging, so he has to charge battery first then go to terminal.
We can understand your situation, we were almost facing the same situation.

We did offer you to provide you an alternative vehicle within 15 minutes, also we offered you an uber which was more expensive then the price we got from agency. We put every possible effort to provide you journey but you prefer to choose an uber by your self, in reference to your refund we can assure you that you can have it done within four working days, Our Manager was very apologetic on the phone and once again we are sorry that our driver let us and you down

Thank You

Xpress Airport Transfer

Beoordeeld met 5 van de 5 sterren

Friendly accomodating driver

Friendly accomodating driver, transport on time immaculate very clean comfortable car, a very comfortable journey, from Bolton Greater Manchester to London, and the return journey on the next day. 4th and 5th of May 2023

5 mei 2023
Review zonder uitnodiging
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Antwoord van Xpress Airport Transfer

Dear Graham Fairhurst

We are pleased to hear that you had a positive experience with us. Our squad will be happy to hear that their hard work has paid off! The entire team at the office is incredibly grateful for the kind review you shared at Trustpilot.
We are happy you used our service and enjoyed your trip. We hope you stay with us again next time. Please consider sharing your review with friends.


Many Thanks and Kind Regards,

Xpress Airport Transfer

Beoordeeld met 2 van de 5 sterren

Vehicle was not on time

Vehicle was not on time, guest waited for 01 hour and he has to take his train for tour at 1200hrs.
Vehicle reached after 0900hrs pick them up.

5 mei 2023
Review zonder uitnodiging
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Antwoord van Xpress Airport Transfer

Dear Avani,


First of all please accept our sincere apologies that we did not meet your expectations, we are unable to find your records in our system that which date we provided you service, furthermore we checked our database for last three months and we could not find a single driver who was late for one hour. Still we apologies for the inconvenience you have gone through.

Many Thanks and Kind Regards,

Xpress Airport Transfer

Beoordeeld met 5 van de 5 sterren

Great

Great, communicative, and prompt driver. Will use again.

28 april 2023
Review zonder uitnodiging
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Antwoord van Xpress Airport Transfer

Dear Mr. John D


We are pleased to hear that you had a positive experience with us. Our squad will be happy to hear that their hard work has paid off! The entire team at the office is incredibly grateful for the kind review you shared at Trustpilot.
We are happy you used our service and enjoyed your trip. We hope you stay with us again next time. Please consider sharing your review with friends.


Many Thanks and Kind Regards,

info@xpressairporttranfer.com.

Beoordeeld met 5 van de 5 sterren

I had a return journey from Heathrow to…

I had a return journey from Heathrow to Luton and the journey was timely with no issues at all. Excellent services provided.

19 april 2023
Review zonder uitnodiging
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Antwoord van Xpress Airport Transfer

Dear Mr. Captain Price


We are pleased to hear that you had a positive experience with us. Our squad will be happy to hear that their hard work has paid off! The entire team at the office is incredibly grateful for the kind review you shared at Trustpilot.
We are happy you used our service and enjoyed your trip. We hope you stay with us again next time. Please consider sharing your review with friends.


Many Thanks and Kind Regards,

info@xpressairporttranfer.com.

Beoordeeld met 5 van de 5 sterren

Smooth journey

I have booked taxi form xpress Airport transfer from Birmingham to Gatwick Airport price was reasonable. Driving was on time. l will use then again.

15 april 2023
Review zonder uitnodiging
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Antwoord van Xpress Airport Transfer

Dear Muhammad Ajmal

We are pleased to hear that you had a positive experience with us. Our squad will be happy to hear that their hard work has paid off! The entire team at the office is incredibly grateful for the kind review you shared at Trustpilot.
We are happy you used our service and enjoyed your trip. We hope you stay with us again next time. Please consider sharing your review with friends.


Many Thanks and Kind Regards,

info@xpressairporttranfer.com.


Beoordeeld met 5 van de 5 sterren

Muy puntual y atento con los pasajeros.

14 april 2023
Review zonder uitnodiging
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Antwoord van Xpress Airport Transfer

Dear David Alonso Ciria,

We are pleased to hear that you had a positive experience with us. Our squad will be happy to hear that their hard work has paid off! The entire team at the office is incredibly grateful for the kind review you shared at Trustpilot.
We are happy you used our service and enjoyed your trip. We hope you stay with us again next time. Please consider sharing your review with friends.

Should you require further information, please do not hesitate to contact us at info@xpressairporttranfer.com.

Many Thanks and Kind Regards
Xpress Airport Transfer

Beoordeeld met 5 van de 5 sterren

First class

Sultan couldn't have been more accommodating if he had tried.

Would use again 100%

13 april 2023
Review zonder uitnodiging
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Antwoord van Xpress Airport Transfer

Dear George Fox

We are pleased to hear that you had a positive experience with us. Our squad will be happy to hear that their hard work has paid off! The entire team at the office is incredibly grateful for the kind review you shared at Trustpilot.
We are happy you used our service and enjoyed your trip. We hope you stay with us again next time. Please consider sharing your review with friends.

Should you require further information, please do not hesitate to contact us at info@xpressairporttranfer.com.

Many Thanks and Kind Regards
Xpress Airport Transfer

Beoordeeld met 5 van de 5 sterren

Fantastic 10/10

Nirmalan came right on time at 540am, even showing his live location en route. He arrived with an MPV 8 seater that I ordered. Customer service was excellent and they answered my questions promptly. This saved me a lot of hassle getting to gatwick airport when the tube strikes were announced. Also great that I could get a taxi booking only 2 days in advance!

16 maart 2023
Review zonder uitnodiging
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Antwoord van Xpress Airport Transfer

Dear Gerlad Low

We are pleased to hear that you had a positive experience with us. Our squad will be happy to hear that their hard work has paid off! The entire team at the office is incredibly grateful for the kind review you shared at Trustpilot.
We are happy you used our service and enjoyed your trip. We hope you stay with us again next time. Please consider sharing your review with friends.

Should you require further information, please do not hesitate to contact us at info@xpressairporttranfer.com.

Many Thanks and Kind Regards
Xpress Airport Transfer

Beoordeeld met 5 van de 5 sterren

Very good!

I asked for a taxi from london to the airport. The service was very good

6 januari 2023
Review zonder uitnodiging
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Antwoord van Xpress Airport Transfer

Dear Alessia Osmieri

We are pleased to hear that you had a positive experience with us. Our squad will be happy to hear that their hard work has paid off! The entire team at the office is incredibly grateful for the kind review you shared at Trustpilot.
We are happy you used our service and enjoyed your trip. We hope you stay with us again next time. Please consider sharing your review with friends.

Should you require further information, please do not hesitate to contact us at info@xpressairporttranfer.com.

Many Thanks and Kind Regards
Xpress Airport Transfer

Beoordeeld met 5 van de 5 sterren

Sarosh our driver was great

Sarosh our driver was great, we had a very pleasant experience.

6 januari 2023
Review zonder uitnodiging
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Antwoord van Xpress Airport Transfer

Dear Mr Daniel

We are pleased to hear that you had a positive experience with us. Our squad will be happy to hear that their hard work has paid off! The entire team at the office is incredibly grateful for the kind review you shared at Trustpilot.
We are happy you used our service and enjoyed your trip. We hope you stay with us again next time. Please consider sharing your review with friends.

Should you require further information, please do not hesitate to contact us at info@xpressairporttranfer.com.

Many Thanks and Kind Regards
Xpress Airport Transfer

Beoordeeld met 5 van de 5 sterren

Highly professional and patience

The driver was very patient as my flight was delayed and baggage took a long time to arrive.
Once after I arrived, he helped me with my baggages as I was totally overwhelmed with my trip. During the journey, he was driving safely which is a plus!
Very please with a driver who drive a right speed and not rushing. Safety is everything.
Thank you Abaidur!

3 januari 2023
Review zonder uitnodiging
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Antwoord van Xpress Airport Transfer

Dear Ms Angela H

We are pleased to hear that you had a positive experience with us. Our squad will be happy to hear that their hard work has paid off! The entire team at the office is incredibly grateful for the kind review you shared at Trustpilot.
We are happy you used our service and enjoyed your trip. We hope you stay with us again next time. Please consider sharing your review with friends.

Should you require further information, please do not hesitate to contact us at info@xpressairporttranfer.com.

Many Thanks and Kind Regards
Xpress Airport Transfer

Beoordeeld met 5 van de 5 sterren

Highly professional and patience driver

The driver was very patient as my flight was delayed and baggage took a long time to arrive.
Once after I arrived, he helped me with my baggages as I was totally overwhelmed with my trip. During the journey, he was driving safely which is a plus!
Very please with a driver who drive a right speed and not rushing. Safety is everything.
Thank you Abaidur!

3 januari 2023
Review zonder uitnodiging
Logo Xpress Airport Transfer

Antwoord van Xpress Airport Transfer

Dear Ms Angie Chengfong

We are pleased to hear that you had a positive experience with us. Our squad will be happy to hear that their hard work has paid off! The entire team at the office is incredibly grateful for the kind review you shared at Trustpilot.
We are happy you used our service and enjoyed your trip. We hope you stay with us again next time. Please consider sharing your review with friends.

Should you require further information, please do not hesitate to contact us at info@xpressairporttranfer.com.

Many Thanks and Kind Regards
Xpress Airport Transfer

Beoordeeld met 5 van de 5 sterren

Reliable service

Booked on 4th Jan with a very short advance (3hours) as my flightto stansted was delayed and there was a rail strike.
They contacted me by phone to confirm the pick up and they wait for me and my family almost for 1 hour.
Very good service!

4 januari 2023
Review zonder uitnodiging
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Antwoord van Xpress Airport Transfer

Dear Matteo Riccieri

We are pleased to hear that you had a positive experience with us. Our squad will be happy to hear that their hard work has paid off! The entire team at the office is incredibly grateful for the kind review you shared at Trustpilot.
We are happy you used our service and enjoyed your trip. We hope you stay with us again next time. Please consider sharing your review with friends.

Should you require further information, please do not hesitate to contact us at info@xpressairporttranfer.com.

Many Thanks and Kind Regards
Xpress Airport Transfer

Beoordeeld met 5 van de 5 sterren

V.good service

V.good service
V.good driver

3 januari 2023
Review zonder uitnodiging
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Antwoord van Xpress Airport Transfer

Dear Emad Hakim

We are pleased to hear that you had a positive experience with us. Our squad will be happy to hear that their hard work has paid off! The entire team at the office is incredibly grateful for the kind review you shared at Trust pilot.
We are happy you used our service and enjoyed your trip. We hope you stay with us again next time. Please consider sharing your review with friends.

Should you require further information, please do not hesitate to contact us at info@xpressairporttranfer.com.

Many Thanks and Kind Regards
Xpress Airport Transfer

Beoordeeld met 5 van de 5 sterren

Great car and helpful driver

4 januari 2023
Review zonder uitnodiging
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Antwoord van Xpress Airport Transfer

Dear Manas Abichandani

We are pleased to hear that you had a positive experience with us. Our squad will be happy to hear that their hard work has paid off! The entire team at the office is incredibly grateful for the kind review you shared at Trust pilot.
We are happy you used our service and enjoyed your trip. We hope you stay with us again next time. Please consider sharing your review with friends.

Should you require further information, please do not hesitate to contact us at info@xpressairporttranfer.com.

Many Thanks and Kind Regards
Xpress Airport Transfer

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