Previously bought MS home and student for Mac a few months ago. Worked fine. Got PC version yesterday and after following instructions just shows a message asking to contact retailer for license key.... Toon meer
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Lees wat reviewers zeggen
Purchased Home & Student and downloaded no problem; had to contact Xpresskey via on line Chat ON A SUNDAY immediately answered and Frank sorted my activation code. Had to go via Microsoft to finalise... Toon meer
Looking more and more like a scam. Download the software, no License Key, no customer service via email or live chat (the latter says "Instantly responds in under a minute" It would be funny if I ha... Toon meer
Purchased Microsoft Office 360, 2016 version from expresskey.co.uk back in June 2020. It worked for 3 months but now has deactivated. I tried re activating using the product key but it wont let me rea... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Your #1 trusted online shop for affordable computer electronics and genuine software products in the UK. We specialize in retail and consumer goods, bringing you only genuine products, cloud based solutions, development and certified technical support assistance. We take pride and stand by the products that we sell, from computer electronics, gadgets, accessories and software. We make sure that you only get authentic and genuine products that won't break your bank. We believe in providing you with top product brands at an affordable and reasonable price without disregard to high quality and standards. Our goal is simple; to help consumers, startups, small businesses, and non-profit organizations save big on high quality products.
Contactgegevens
Top floor #3, Piccadilly Place, M1 3BN, Manchester, Verenigd Koninkrijk
- +44 161 818 6464
- sales@xpresskey.co.uk
- xpresskey.co.uk
2,4
Slecht
157 reviews
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Prompt service
Very prompt response to my email and dealt with without any hassles! Highly recommended!
9 juni 2021
Advertise as licences in stock, but do not have them to sell. Communication is very bad and never getting back to you when they say they are checking on the status of the licence.. (crickets...)
I don't think I could find a more useless company even if I tried. They advertise they have licences in stock, when they clearly don't. Received an email to a download link with no licence. Being promised I will receive a licence and nothing arrives! Heading for a refund otherwise will contact my credit card company!
9 juni 2021
It wasn’t easy finding a slightly older…
It wasn’t easy finding a slightly older than latest version of Microsoft Office for Mac but Xpresskey made it easy. Great value too.
8 juni 2021
Great communication and information
6 juni 2021
Quick and easy and great value
4 juni 2021
Product key issues
After purchasing MS Office 2019 I did not receive and have not been able to get access to my product key. When I used the chat service I was told the my issue was in the hands of a manager .... I am still waiting 2 days later but have had no communication what so ever. I will be requesting a full refund via PayPal shortly.
Update to initial review.
Xpresskey finally sorted my issue. Very helpful lady Emily on the chat line eventually sorted my licence key issue. After a lot of faffing about with the initial key not being valid and then the second key activation reporting that the key had been used too many times an activation code finally worked. Took a couple of hours on the chat to sort though.
I would say beware if you think you might get a straightforward installation and activation. You are however paying a heavily discounted price.
3 juni 2021
The office software for Mac downloaded…
The office software for Mac downloaded without any issues and I was using it in minutes. A good service and helpful customer advice in advance of the purchase.
13 mei 2021
Good value and a pretty smooth experience
Was able to download and begin using the Office applications within minutes of paying for it. There were a couple of extra steps to take but the instructions were clear and easy to follow. The price, with an extra 10% discount offered, was very attractive compared to other vendors.
12 mei 2021
Fast and eficient service
Fast and eficient service. Link arrived in minutes and software loaded without problem. .
11 mei 2021
Office 2019 for Mac
Had issue with email after ordering which was sorted promptly. Download was no problem, so very happy customer here and price was very good.
8 mei 2021
Firstclass service and price
Firstclass service and price, plus a seamless download! Excellent!
6 mei 2021
I asked questions first to be sure that…
I asked questions first to be sure that I was buying a compatible product and I waited a short time for a helpful response. The purchase online was straightforward and the emails followed immediately. The instructions were clear and Microsoft Office downloaded smoothly.
5 mei 2021
Found the word package so much cheaper…
Found the word package so much cheaper than other websites! Quick and easy to download, was on my Mac within 30 minutes .
2 mei 2021
Very good price and prompt completion but chat line seemingly not as good as claimed
Very good price and prompt completion of transaction meant that a five star rating was on the cards. But the chat line, advertised as 24/7 and as giving responses in less than a minute, then let things down. I posted a question and was still waiting for a reply ten minutes later, so I followed up with “Is anybody there?” No response to that either prompted me to quit. Maybe I’ll get a response today or tomorrow.
2 mei 2021
Happy Customer!
Very helpful ‘Chat’ service. Good prices and quick speed of delivery. Thank You
1 mei 2021
Quick and easy to download
Quick and easy to download. MS Word at a very reasonable cost. Couldn't find it anywhere else at such a good price.
18 april 2021
The helpline is always engaged
The helpline is always engaged. The online chat make promises that they don't keep such as we will get back to you. They don't.
17 april 2021
Easy download and install process and…
Easy download and install process and good price.
13 april 2021
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