Previously bought MS home and student for Mac a few months ago. Worked fine. Got PC version yesterday and after following instructions just shows a message asking to contact retailer for license key.... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Purchased Home & Student and downloaded no problem; had to contact Xpresskey via on line Chat ON A SUNDAY immediately answered and Frank sorted my activation code. Had to go via Microsoft to finalise... Toon meer
Looking more and more like a scam. Download the software, no License Key, no customer service via email or live chat (the latter says "Instantly responds in under a minute" It would be funny if I ha... Toon meer
Purchased Microsoft Office 360, 2016 version from expresskey.co.uk back in June 2020. It worked for 3 months but now has deactivated. I tried re activating using the product key but it wont let me rea... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Your #1 trusted online shop for affordable computer electronics and genuine software products in the UK. We specialize in retail and consumer goods, bringing you only genuine products, cloud based solutions, development and certified technical support assistance. We take pride and stand by the products that we sell, from computer electronics, gadgets, accessories and software. We make sure that you only get authentic and genuine products that won't break your bank. We believe in providing you with top product brands at an affordable and reasonable price without disregard to high quality and standards. Our goal is simple; to help consumers, startups, small businesses, and non-profit organizations save big on high quality products.
Contactgegevens
Top floor #3, Piccadilly Place, M1 3BN, Manchester, Verenigd Koninkrijk
- +44 161 818 6464
- sales@xpresskey.co.uk
- xpresskey.co.uk
2,4
Slecht
157 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
This was a very simple straight forward…
This was a very simple straight forward transaction. A quality product, a decent discount and efficient service. Id highly recommend this company.
14 oktober 2020
Very helpful.
Excellent customer service when I made an error on the product I bought. Quick and efficient.
14 oktober 2020
AVOID!
AVOID!
I bought a copy of Office but could not install it as my computer would not accept it. I contacted seller who said it was not compatible with my machine. I asked for a refund, they refused.
9 oktober 2020
Review zonder uitnodiging
Antwoord van Xpresskey
Hi Rita,
It is unfortunate that we couldn't agree on resolving the compatibility issue with the software that you purchased. It is our protocol to inform and remind customers to read the full product specifications before deciding on the right software for their device. The Product Specifications can be clearly read on the product page and can't be missed out. It is very important that our customers clearly understands exactly what they are buying.
Nonetheless, we would like to extend our support as promised and our guarantee in getting you the right software at no additional cost. We want to make sure that you are fully satisfied with your shopping experience at Xpresskey.
Please feel free to reach out to us on our website through our chat support, or you can call us or send an email at sales@xpresskey.co.uk.
Thank you!
Abbie Baker
Xpresskey Customer Care & Retentions Dept.
Purchased home/ student package
Purchased home/ student package. Unable to use the product key and unable to activate it.
Extremely poor customer service, unable to contact anyone, phone switched off and email response extremely slow.
Would not recommend
9 oktober 2020
Review zonder uitnodiging
This company sells fake software..
This company sells fake software that is not compatible with many computers and worse, they will not refund you if something goes wrong. AVOID THIS COMPANY AT ALL COSTS
6 oktober 2020
Review zonder uitnodiging
Great Customer Service
Purchased Home & Student and downloaded no problem; had to contact Xpresskey via on line Chat ON A SUNDAY immediately answered and Frank sorted my activation code. Had to go via Microsoft to finalise activation which was easy. Worringly, some reviews say their package expires after 3 months...heard similar problems previously. Time will tell. But have to say great service today.
27 september 2020
Review zonder uitnodiging
Purchased Microsoft Office 360
Purchased Microsoft Office 360, 2016 version from expresskey.co.uk back in June 2020. It worked for 3 months but now has deactivated. I tried re activating using the product key but it wont let me reactivate. I googled the situation to find that counterfeit versions deactivate in 3 months so it looks as if I have been ripped off. I have just emailed them but dont expect any response. They are still around though so maybe not a good idea to purchase anything from them.
30 augustus 2020
Review zonder uitnodiging
Purchased Microsoft Office Home and…
Purchased Microsoft Office Home and Student for my MacBook Pro, discovered doesn't work with OSmacCatalina, my fault. Rang Xpresskey, firstly engaged and a message "The other person has hung up", tried online Helpdesk with typed query, no response after 15 minutes despite the banner headline "Instantly responds in under a minute."
20 augustus 2020
Review zonder uitnodiging
Technical support rep Frank saved the day!
One thing i failed to do is read the important details. I purchased office 2011 for my mac which had Catalina and found out it is not even compatible. A huge disappointment with Microsoft and insisted to contact the seller, Xpresskey. Chatted with Annie and then had me connected to Frank their tech support. Frank had been very patient explaining the issue and replaced 2011 to 2019 without questions. I now have Office 2019 up and running. Kudos to Frank!
9 juli 2020
Review zonder uitnodiging
M/S Office 2019 Purchase
Purchased a M/S Office 2019 Key. Received the key within about 15 minutes after completing the transaction. Installed the software (upgrading from 2013). Office key was validated and had no problems.
30 juni 2020
Review zonder uitnodiging
Avoid
Avoid - selling software with activation keys that do not work!!!
I Purchased Microsoft office via the website and was given a download link.
I downloaded the software but the provided activation key failed to work.
The advertised 24/7 help is none existent.
Thankfully I made my purchase via Paypal, I have now made a claim for a refund
18 juni 2020
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.