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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

To be fair. It's a new non gam stop casino. I've tried them all. This ones the newest one and obviously there's loads of bad reviews. I deposited 20 quid, turned it into 200, withdrawal via bank trans... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Trusted casino site that pays out right at the 24th hour,they also pay out in the currency that you use so no hidden charges ect, great selection of games and easy site to navigate. My only criticism... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

World's BEST gambling website/app So many bonuses available Fast withdrawals Customer service agents are so polite and caring I wouldn't use any other site, honestly it's amazing! Sig... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Well ,, I played and won of the deposit bonus and got my cash payed out at 9.10 on a Sunday morning good lump aswell , I don’t get a great feel for the site but had 3 withdrawals all go through then j... Toon meer

Bedrijf heeft geantwoord

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4,1

Goed

TrustScore 4 uit 5

433 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 95% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Alice

Alice , good customer service experience

26 april 2025
Review zonder uitnodiging
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Antwoord van Xtraspin

Hello, Anna!
We are so happy to hear you had an amazing experience! Thank you for taking the time to leave such kind feedback. Your support is incredibly important to us, and we cannot wait to host you again!
Best regards,
XtraSpin Team

Beoordeeld met 5 van de 5 sterren

Great site and good bonuses

Great site and good bonuses

25 april 2025
Review zonder uitnodiging
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Antwoord van Xtraspin

Hello, Lorraine!
Thank you so much for your thoughtful review! It brings us great joy to hear that our guests had such a fantastic experience. Your support truly means the world to us, and we are excited to welcome you back soon!
Best regards,
XtraSpin Team

Beoordeeld met 5 van de 5 sterren

Quick to pay out and a great choice of…

Quick to pay out and a great choice of games too

25 april 2025
Review zonder uitnodiging
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Antwoord van Xtraspin

Hello, Leanne!
We are incredibly grateful for your thoughtful review! It is always wonderful to hear that our guests enjoyed their experience. Your support inspires us every day, and we cannot wait to have you back soon!
Best regards,
XtraSpin Team

Beoordeeld met 5 van de 5 sterren

Very good customer service and range of…

Very good customer service and range of slots

25 april 2025
Review zonder uitnodiging
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Antwoord van Xtraspin

Hello!
Thank you for taking the time to leave such a thoughtful review! We are thrilled to hear you had a fantastic experience with us. Your support is deeply appreciated, and we look forward to seeing you again soon!
Best regards,
XtraSpin Team

Beoordeeld met 5 van de 5 sterren

First deposit I made was £50 and I…

First deposit I made was £50 and I flipped it to £300 within 1 hour.
Got insane luck on mines and chicken best app I've used in time 💯💯

25 april 2025
Review zonder uitnodiging
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Antwoord van Xtraspin

Hello, Luke!
We truly appreciate your thoughtful review! It’s always rewarding to hear that our guests had such a fantastic experience. Your support means the world to us, and we look forward to welcoming you back again soon!
Best regards,
XtraSpin Team

Beoordeeld met 5 van de 5 sterren

Friendly staff

Friendly staff, good quality games

24 april 2025
Review zonder uitnodiging
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Antwoord van Xtraspin

Hello, Sam!
Thank you for your kind words! We’re so happy to hear you had a wonderful experience with us. Your support is incredibly important to us, and we can’t wait to have you back again soon!
Best regards,
XtraSpin Team

Beoordeeld met 1 van de 5 sterren

Worst ever site don't bother at all you…

Worst ever site don't bother at all you put money in no problem trying to get your winnings out big problem has you don't get it email's back and forth they had every excuse not to pay.
Still waiting after all the evidence was sent to them.
PLEASE ALL DO NOT BOTHER WİTH THİS SİTE

24 april 2025
Review zonder uitnodiging
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Antwoord van Xtraspin

Hello, Sinem!
We’re sorry to hear that your experience on our website didn’t meet your expectations. We value your feedback and are always striving to improve. If there’s anything we can do to assist you, please email us at support@xtraspin.com with "Trustpilot" in the subject line, and our team will be happy to help.
Best regards,
XtraSpin Team

Beoordeeld met 5 van de 5 sterren

It's nice shopping

20 april 2025
Review zonder uitnodiging
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Antwoord van Xtraspin

Hello, Ryan!
Thank you so much for your kind review! We’re thrilled to know you had a great time. Your support is truly appreciated, and we’re looking forward to seeing you again soon!
Best regards,
XtraSpin Team

Beoordeeld met 3 van de 5 sterren

My Overview

In general this is not a bad site, except bonuses are not always issued when your told you'd receive them.

24 april 2025
Review zonder uitnodiging
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Antwoord van Xtraspin

Hello, Neil!
Thank you for your feedback. We truly appreciate it. We always strive to provide top-quality service and improve wherever possible.
If you need assistance, please contact support@xtraspin.com with "Trustpilot" in the subject line, and our team will be happy to help.
Best regards,
XtraSpin Team

Beoordeeld met 5 van de 5 sterren

Good

All good to play

23 april 2025
Review zonder uitnodiging
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Antwoord van Xtraspin

Hello, Aiden!
We’re so grateful for your feedback! It’s always a joy to hear our guests enjoyed their experience. Your continued support means a lot, and we hope to welcome you back very soon!
Best regards,
XtraSpin Team

Beoordeeld met 5 van de 5 sterren

Very good and easy to use casino

23 april 2025
Review zonder uitnodiging
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Antwoord van Xtraspin

Hello, Kenneth!
We truly appreciate your thoughtful review! It’s always a pleasure to hear that our guests had a fantastic experience. Your support means so much to us, and we can’t wait to welcome you back soon!
Best regards,
XtraSpin Team

Beoordeeld met 1 van de 5 sterren

They have disabled my account and kept…

They have disabled my account and kept my money as well. Do not trust this company! They are not providing any valid reason for restriction is just an "administrative decision" and if you win £500 they are not making you a refund! This is pure scam!

After your reply: what is fair to keep someone's winnings? What is fair to close an account without giving a reason? Please tell me this!

22 april 2025
Review zonder uitnodiging
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Antwoord van Xtraspin

Hello, Alexandra!
We regret to learn that your experience on our website did not meet your expectations. Please be assured that every case is reviewed with careful attention and handled individually. We are committed to operating in full compliance with our established terms and conditions, which we apply consistently and fairly.
Best regards,
XtraSpin Team

Beoordeeld met 1 van de 5 sterren

Absolute SCAM

Absolute SCAM, do not give them any money! Took the money from my son then shut his account down and didn't refund!

6 april 2025
Review zonder uitnodiging
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Antwoord van Xtraspin

Hello, Lindsey!
We regret to learn that your experience on our website did not meet your expectations. Please be assured that every case is reviewed with careful attention and handled individually. We are committed to operating in full compliance with our established terms and conditions, which we apply consistently and fairly.
Best regards,
XtraSpin Team

Beoordeeld met 2 van de 5 sterren

No features on low wagers

No features on low wagers

22 april 2025
Review zonder uitnodiging
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Antwoord van Xtraspin

Hello, Lee!
We are sorry that our site did not meet your expectations.
Please be assured that the games on our platform on our site are absolutely fair since we cooperate with the best providers in this field.
Winning combinations are generated entirely at random, and outcomes are not predetermined. As a result, it may take some time before you land a win.
Additionally, we would like to remind you that winnings are not guaranteed. We strongly encourage you to play responsibly and within your means. We strongly encourage responsible gaming and advise you to play within your means.
Best regards,
XtraSpin Team

Beoordeeld met 2 van de 5 sterren

Terms and conditions

Having read the terms and conditions it says that players from the UK is a restricted country and not allowed to deposit and play for real money games.
The casino cannot guarantee the successful withdrawals in the event that a player breaches the restricted countries policy.
Think about it !

21 april 2025
Review zonder uitnodiging
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Antwoord van Xtraspin

Hello, Gorgee!
We regret to learn that your experience on our website did not meet your expectations. Please be assured that every case is reviewed with careful attention and handled individually. We are committed to operating in full compliance with our established terms and conditions, which we apply consistently and fairly.
Best regards,
XtraSpin Team

Beoordeeld met 5 van de 5 sterren

Was very help ful and sorted my problem…

Was very help ful and sorted my problem out on quick time

21 april 2025
Review zonder uitnodiging
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Antwoord van Xtraspin

Hello, Can!
Your lovely feedback truly means the world to us. We are thrilled to know you enjoyed your time with us and cannot wait to have you back!
Best regards,
XtraSpin Team

Beoordeeld met 2 van de 5 sterren

Review

Site has good features but it seems to just take money with no bonuses most I've won is 40 pounds but minimum withdrawal amount is 50 so had to try and get it up but it just took it back need to give it another little tester but not sure about it.

21 april 2025
Review zonder uitnodiging
Logo Xtraspin

Antwoord van Xtraspin

Hello, Brandon!
We’re sorry to hear that your experience on our website didn’t meet your expectations.
We always try to reward our customers with good bonuses, moreover, we have daily wheels with their prizes, loyalty program and many other promotions. To check them all, please check our Promotions and Bonus Terms sections.
We operate according to our terms and conditions, which must also be respected by consumers.
The minimum withdrawal amount is specified in our rules, and we are sorry that it did not exceed your expectations.
Best regards,
XtraSpin Team

Beoordeeld met 5 van de 5 sterren

Excellent site frank was top service

Excellent site frank was top service

21 april 2025
Review zonder uitnodiging
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Antwoord van Xtraspin

Hello, Kevin!
We appreciate your kind message so much. Hearing that you had such a great experience makes all our efforts worthwhile. See you again soon!
Best regards,
XtraSpin Team

Beoordeeld met 5 van de 5 sterren

The service is amazing

21 april 2025
Review zonder uitnodiging
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Antwoord van Xtraspin

Hello, Mr Claudiu-mihai!
Thank you so much for sharing your experience. It is always wonderful to know our guests had a positive time. We look forward to your next visit!
Best regards,
XtraSpin Team

Beoordeeld met 5 van de 5 sterren

Very good casino plus the customer…

Very good casino plus the customer service is brilliant I recommend in 100%

21 april 2025
Review zonder uitnodiging
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Antwoord van Xtraspin

Hello, Krzysztof!
Your review brought a smile to our team. We are so pleased you had a fantastic time, and we cannot wait to serve you again!
Best regards,
XtraSpin Team

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