I have been using XYZ for my taxi insurance for a few years now, and I cannot thank them enough for their incredible support. Every year, when it is time to renew my insurance, they make the entire... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I've been with xyz for last 5 years and they have been nothing short of exceptional. They will always get the best price for my needs. The people I spoke to are always really helpful and make a stress... Toon meer
Bedrijf heeft geantwoord
Ive used XYZ many times and found them to be very thorough and more importantly aim to get the best deal for you. Recently renewed my minibus and Harrison was very professional and represented XYZ i... Toon meer
Bedrijf heeft geantwoord
I was getting the quotes from the different companies then I got a call from Shawn (XYZ insurance). He was so helpful, polite and clear whenever I had questions. When I needed to make a deal the pro... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
XYZ is an innovative insurance broker based in Canvey Island, Essex. XYZ have a reputation for specialising in taxi insurance, minibus insurance, motor trade insurance, courier insurance, fleet insurance, chauffeur insurance, limousine insurance and HGV insurance in the UK. XYZ Insurance is an independent intermediary who are authorised and regulated by the financial conduct authority (FCA), registration no. 495468.
Contactgegevens
28 Furtherwick Road, Canvey Island, SS8 7AB, Essex, Verenigd Koninkrijk
- 01268 916916
- info@xyzinsurance.co.uk
- xyzinsurance.co.uk
4,4
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The process was quick and efficient
The process was quick and efficient, all documents requested at the same time rather than in bits. Staff was helpful and efficient with good knowledge of what was needed.
11 juni 2026
Antwoord van XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Price
Thanks for you half truth but i appriciate you put that issue me a notice of cancelation and second claim is information not claim. If you calim and money or any work is done against that claim then yes it is claim but that is not the scene here. But anyway i have right to say how you treat me and last day of my policy you tell me the truth. Thanks
10 juni 2026
Antwoord van XYZ Insurance
Dear Mr Muhammad Mustafa Janzeb,
Thank you for taking the time to leave a review. At XYZ Insurance Services Ltd, we value all customer feedback, whether positive or negative, as it helps us continually improve our service.
However, we feel it is important to clarify certain points to ensure an accurate understanding of the circumstances surrounding your policy.
Prior to the inception of your policy, you completed a recorded Compliance Call during which you were reminded of your duty to provide complete and accurate information. You were also advised that any inaccurate or incomplete disclosure could result in additional premiums, amendments to cover, or cancellation of the policy. As with all insurance contracts, responsibility for the accuracy of the information provided rests with the policyholder.
During the sales process, you disclosed a motor insurance claim dated 01/12/2025 and advised that this had been settled on a fault basis. Following policy inception, the insurer carried out routine checks using the Claims and Underwriting Exchange (CUE) database. These checks identified an additional theft claim dated 30/03/2026 which had not been disclosed when the policy was arranged.
Upon being notified of this information by the insurer, we contacted you promptly regarding the potential cancellation of the policy and also sourced an alternative quotation to help maintain your insurance cover. During our discussions, you advised that you were exploring alternative quotations before making a decision.
We respectfully disagree with the suggestion that we "take money from customers for nothing". Throughout this matter, we acted in accordance with our regulatory obligations and worked to assist you in finding a suitable insurance solution following the insurer's review of the information disclosed.
Should you wish to discuss the matter further, please contact us directly and we will be happy to assist.
Kind regards,
XYZ Insurance Services Ltd
Antwoord van XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Easy access to real human intervention…
Easy access to real human intervention not AI,friendly staff and cheap cover
11 juni 2026
Antwoord van XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Antwoord van XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Antwoord van XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
She dealt with everything professionally excellent
The person who Dealt with me she was very good and professional. She handled everything very well
8 juni 2026
Antwoord van XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Antwoord van XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Antwoord van XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Antwoord van XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Very helpful and polite service.
3 juni 2026
Antwoord van XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Great customer service
Great customer service, very helpful will go that extra mile for customer satisfaction, highly recommend
29 mei 2026
Antwoord van XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Very competitive quote...
29 mei 2026
Antwoord van XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Antwoord van XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Excellent insurance excellent customer…
Excellent insurance excellent customer service I recommended try and call them for the best quotes
21 mei 2026
Antwoord van XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Didn’t listen to me enough then comes…
Didn’t listen to me enough then comes back and says I didn’t tell them when I did
27 mei 2026
Antwoord van XYZ Insurance
Dear Miss Elaine Joan Wilks,
Thank you for taking the time to leave your review. At XYZ Insurance Services LTD, we value all feedback as it helps us continually review and improve the service we provide.
Having reviewed the matter fully, we would like to clarify some important points regarding your policy to provide additional context for readers.
During the setup of your policy, a recorded Compliance Call was completed where the information provided was confirmed with you. As part of this process, you were advised of your duty to ensure all information disclosed was complete and accurate, and that insurers may amend terms, premiums, or take further action if information later proves to be incorrect or incomplete.
At the point of sale, the claim dated 05/02/2026 was disclosed as a non-fault settled claim. Following inception, the insurer carried out routine validation checks through the CUE (Claims Underwriting Exchange) database and identified that the claim was still recorded as outstanding rather than settled non-fault. As a result, the insurer applied an additional premium to continue cover using the updated claims information.
We appreciate this situation may have been frustrating. However, based on the recorded information provided during the sales process and the insurer’s subsequent checks, we are satisfied the policy was processed correctly using the information disclosed at the time.
Should you wish to discuss the matter further, please contact us directly and we will be happy to assist.
Kind regards,
XYZ Insurance Services LTD
Now my third renewal at a good…
Now my third renewal at a good rate,allways impressed with xyz professional approach to my needs.thank you xyz.
27 mei 2026
Antwoord van XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Just has my courier insurance done with…
Just has my courier insurance done with XYZ insurance, they are honest and professional, sort out my problem promptly. Providing a good service, Definitely recommended.
25 mei 2026
Antwoord van XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
I was so.happy about the serve and…
I was so.happy about the serve and their quick redponds
15 mei 2026
Antwoord van XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Good service caught little off guard…
Good service caught little off guard when called but went through in end happy to be covered
21 mei 2026
Antwoord van XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
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