My order made in January is not even shipped yet. it's May. Funny how they use names of celebrities in the customer service representatives, like for example John Bonifacio's. Is it even legal?
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Lees wat reviewers zeggen
My son ordered shoes January 13 2025. We Still haven’t received them. Sent several emails and no reply. Apparently stealing money and not sending the product is okay with this company. This company... Toon meer
Bought some clothes on November 7th , it’s March and I don’t’t have any products or my money back. Son unos estafadores, llevo 4 meses esperando noticias de mi pedido que nunca enviaron, he perdido... Toon meer
Pods received as expected. 2nd pair remains pending. Both pairs ordered before price drop to $20. CD received early. Perfect & cannot be altered thru digital streaming and sales $ directly to artis... Toon meer
My order made in January is not even…
My order made in January is not even shipped yet. it's May. Funny how they use names of celebrities in the customer service representatives, like for example John Bonifacio's. Is it even legal?
Been waiting over a year for my shoes!
My son ordered shoes January 13 2025. We Still haven’t received them. Sent several emails and no reply. Apparently stealing money and not sending the product is okay with this company. This company is a joke! Might as well burn your hard earned money then waste time sending money to these crooks!
I made purchases on August 9
I made purchases on August 9, 2025, and after 8 months I still have not received my orders.
I will be taking legal action and filing complaints with the appropriate authorities.
Avoid this store.
Order placed November last year still…
Order placed November last year still not received, no tracking sent, nothing. Says 10 to 13 weeks, its been MONTHS. AVOID
DO NOT ORDER
At this point, I’ve received three times more advertising emails than actual responses from customer support
Waiting for an order made 9 /11/2025
I made an order on9/11/2025, we are in April and still the sandals doesn’t arrive. Shipping costs were over $10. Customer service hardly ever responds and the only time they expressed an apology they said they were sending the product and that was two months ago…
Never shipped, money losed
Bought some clothes on November 7th , it’s March and I don’t’t have any products or my money back.
Son unos estafadores, llevo 4 meses esperando noticias de mi pedido que nunca enviaron, he perdido el dinero
You'll never receive what you ordered!!
I purchased a few items in August of 2025, and now it’s March of 2026. Not only have I not received my purchased products, but I haven't received an update on the status of my order, nor have I received a response from customer service as to why I haven't received my order. While these products are popular and reasonably priced, I HIGHLY recommend you save your money and look elsewhere for their products because if you order from this site, you'll never receive what you ordered.
Terrible
Terrible. They stole my money and refuse to refund or send my order. This company should be investigated.
Not a scam
Not a scam, but… this place is so slow. Orders take forever, like the Voyagers will reach another galaxy before they even think about shipping yours. I got a few orders with big problems: one item missing, one totally wrong. Support? 😂 dead silent. They never reply. The only thing you might get is some auto email if you ask when stuff ships. Buy at your own risk. Maybe you’ll get your stuff… maybe you’ll just gift your money to this sketchy company.
>ordered in August 2025
>ordered in August 2025
>still 0 (zero) confirmation mail
>sent about 6 mail to support
>September they said that will ship in 2 weeks
>now they’re saying that "unfortunately the order placement attempt was not successful and is marked as abandoned. The charge was not received. The issue is currently under review."
>still no refund and waiting for their review half of week after half of year mailing
10/10 service Mr. West your "2.77 Billion and counting" is absolutely deserved
SCAMM!! AVOID, owe me 750€
Purchased many pairs of YS-01 received only 2/10 orders, they owe me around 750€ and do not respond, it has been more than 6 months and I have not seen my money nor product.
DO NOT BUY!! SCAM!
DO NOT BUY!! SCAM!
I purchased the YZ01 slippers on November 1, 2025, and as of March 2, 2026, we have no further information about them. Customer service is unresponsive!
We will take legal action.
DO NOT BUY!!
NON ACQUISTARE!! SCAM!
Acquistate delle ciabatte YZ01 il 01/11/2025 e ad oggi, 2/03/2026 non abbiamo nessuna informazione a riguardo. Il supporto non risponde!
Proveremo a procedere per vie legali.
NON ACQUISTARE!!
The reviews are true
Just like most of the reviews on here I ordered multiple items from the Yeezy store in September of 2025. I ordered shorts, a jacket, and slides-simple. Although the shorts came after 4 weeks(still not fast), I didn’t get the jacket I ordered until the week before Christmas (12 weeks) and I still haven’t gotten the slides I ordered. That’ll be 6 months since I ordered. They also charged me $20 for just shipping! The pieces are decent quality but I was expecting so much more from something Kanye put his name on. Very disappointed and won’t be spending anymore money here.
Ordered two pairs of slides
Ordered two pairs of slides. They charged my card immediately and never heard back, lol. Sent numerous emails with no response.
Scam!
Scam!
Delivery said about 6 weeks and it has been more than 8 weeks and no response.
They keep sending me the automatic reply every time I ask for an update.
"We received your message and are reviewing it.
We will reply as soon as possible.
Thank you,
YZY CUSTOMER SERVICE"
DON'T BUY IT!
The order was mixed up
The order was mixed up, the seller is not communicating
I ordered two paid of shoes. only received one with no follow up on my order
I ordered two paid of shoes in november. i understood the shipping of up to 13 weeks. i received one pair and not the other i have been emailing since to be told there was a shipping delay and the shipping team will review and approve and i will get notification. a month later still nothing i emailed again to be told the same thing i was already told. now no one wants to answer my emails. this is very discouraging and not an appropriate way to handle business and or customers. maybe this is a third party and not the official site. i should be compensated some way for this inconvienence as well as receive my order in full.
BEWARE OF THIS WEBSITE
Saw a random charge on my credit card from yeezy.com and I didn't purchase anything. Nobody is answering my emails.
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