YourSexualHealth Reviews 

90
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Dr Wells was very personable, friendly, and understanding but not intrusive. Most of all, she took blood from me and was so good at it that I didn't feel a thing. For context, I have trypanophobia -... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very easy and dignified experience. Very friendly and welcoming staff upon arrival with the immediate offer of a tea or coffee. Would highly recommend!

Beoordeeld met 5 van de 5 sterren

First time I've used this company. Really friendly, professional and knowledgeable. Speedy service too! Reassured that they use a UKAS regulated laboratory so happy that I have accurate results withou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Website relatively easy to navigate and make decisions on purchase. Any and all emails replied to quickly and with relevant answers to questions. Telephone call from the doctor within hours of requ... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. SOA-test

Geschreven door het bedrijf

Your Sexual Health Limited delivers comprehensive sexual health testing across the UK, offering discreet home STI test kits, private clinic visits, and home nurse appointments for convenient, personalised care. All testing is supported by accredited laboratory analysis with fast turnaround times. Every positive result includes a free GP consultation, giving you access to expert medical guidance without additional cost. Our mission is to make STI testing easy, confidential, and accessible, with trusted nationwide support.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

90 reviews

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4,7

Alle reviews

(90)

76 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Fast thanks

Fast thanks

31 december 2025
Logo YourSexualHealth

Antwoord van YourSexualHealth

Dear Ian

Thank you for taking the time to leave a review and we are very happy to hear that you were pleased with the service.

Once again, thank you!

Your Sexual Health

Beoordeeld met 1 van de 5 sterren

Went for most expensive sexual…

Went for most expensive sexual infection check of 495£ and I was asking is just a blood and urine required for it for a better result ? I was expecting a swab as well because I wasn't well, I couldn't walk from pain. I was told that's more then enough. But the results came all negative with a bottom sentence " we recommend a swab for better results" Realy? I'm disappointed of this service. Highly not recommended to anyone.

29 december 2025
Logo YourSexualHealth

Antwoord van YourSexualHealth

Dear Iulian,

Thank you for taking the time to leave a review, and we’re genuinely sorry to hear how unwell and disappointed you felt during this experience. We understand how distressing this must have been.

Our tests are designed to be clinically appropriate based on the information available at the time of booking. At the time of booking and during our follow-up, no symptoms were reported to our team that would have indicated the need for swab testing.

In cases where symptoms are present, swab testing may be recommended to ensure the most appropriate assessment, which is why further testing may sometimes be advised in a results report.

We appreciate that this can feel frustrating, especially when expectations differ, and we’re sorry that your experience did not meet your expectations. We would very much welcome the opportunity to review your case in detail and advise on the most suitable next steps.

Please contact our clinical support team on 0161 660 2599 or info@yoursexualhealth.co.uk
so we can look into this properly and help further.

Beoordeeld met 5 van de 5 sterren

Quick effefficent and accurate.

Quick effefficent and accurate.

26 december 2025
Logo YourSexualHealth

Antwoord van YourSexualHealth

Dear Carl

Thank you very much for taking the time to review our business.

We are thrilled that you were happy with the service that you received.

Once again, thank you!

Your Sexual Health

Beoordeeld met 5 van de 5 sterren

Amazing fast and great communication…

Amazing fast and great communication thank you

19 december 2025
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Antwoord van YourSexualHealth

Dear A C

Thank you very much for taking the time to review our business.

We are so pleased that you were happy with the service received and really appreciate the feedback.

Once again, thank you!

Your Sexual Health

Beoordeeld met 5 van de 5 sterren

Five stars all for Julie

Five stars all for Julie. I always have the same wonderful person help with booking and responding to my emails and it makes YSH the best place to go for that reason only!

9 december 2025
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Antwoord van YourSexualHealth

Dear Holly

Thank you very much for taking the time to review our business.

We will ensure that your feedback is passed on to Julie who will be thrilled.

Once again, thank you!

Your Sexual Health

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Have been using for years.

9 december 2025
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Antwoord van YourSexualHealth

Dear Louise

Thank you very much for taking the time to review our business.

We are thrilled that you are happy with the service, and thank you for your continued support.

Once again, many thanks

Your Sexual Health

Beoordeeld met 5 van de 5 sterren

Great service very polite

Great service very polite, understanding and discreet.

9 december 2025
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Antwoord van YourSexualHealth

Dear Mich Marie

Thank you very much for taking the time to review our business.

We are thrilled that you were happy with the service.

Once again, many thanks.

Your Sexual Health

Beoordeeld met 5 van de 5 sterren

Very good service

10 december 2025
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Antwoord van YourSexualHealth

Dear Palwinder

Thank you very much for taking the time to review our business and we are thrilled to hear that you were happy with the service received.

Thank you once again, Your Sexual Health

Beoordeeld met 5 van de 5 sterren

Absolutely amazing service

Absolutely amazing service, I was seen to quickly. All my worries and concerns was sorted ASAP and I would highly recommend them

9 december 2025
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Antwoord van YourSexualHealth

Dear Dimitri Shadow

Thank you so much for taking the time to review our business and we are thrilled that you were happy with the service.

Thanks again, Your Sexual Health

Beoordeeld met 1 van de 5 sterren

This company is an absolute joke. Avoid

This company is an absolute joke and borderline criminal. If you book a test with them they will take £400 off you for a clinic appointment and ask you your preferred dates. When theae dates are not available you are then at a total loss and have to battle with them to get your money back… WHO DOES THIS !!! Just have a booking process which is live to you availability just like everyone else on this planet does! What a waste of everyones time!!!

5 december 2025
Review zonder uitnodiging
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Antwoord van YourSexualHealth

Dear geosea

Thank you for taking the time to review our business and we are very sorry that you are unhappy with the service.

Since we work with partner clinics it is impossible to have live access to each individual clinic diary online, and we do ask that you contact us by telephone or email if you wish to confirm appointment details prior to booking and paying.

You were offered an appointment on your preferred dates at an alternative clinic in Cambridge, but you opted to take a refund.

You requested a refund at 00.21 and your refund was processed at 08.00 on the same morning.

Your email trail on Saturday 6th December between 00:21 - 01:16 was unacceptable. We will not tolerate abusive behaviour.

Kindest regards

Your Sexual Health

Beoordeeld met 5 van de 5 sterren

Top service, Caring team and very helpful. Definitely recommend.

Amazing service and I totally appreciate their help throughout. The service is very easy to use and everything is organised with clear communication. Once the samples reach the lab, the turnaround time is impressive, within one day as specified for the test I wanted.

Special thank you to Julie, very professional and really grateful for the time and dedication to process my order through and even updated me on weekends to reassure me of progress.

Really genuine team and they honestly care and are there there to provide you with the best service. I’m only one customer of thousands so totally appreciate the time and effort they put into my order.

Definitely recommend and will be back to use the services again for sure.

9 december 2024
Review zonder uitnodiging
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Antwoord van YourSexualHealth

Dear S W

Thank you so very much for taking the time to review YSH.

We appreciate the feedback and will pass on your comments to the team.

Thanks again,

YSH

Beoordeeld met 1 van de 5 sterren

Following my previous review,Mr Smith

Following my previous review,Mr Smith , neither my son , wife or myself have been contacted by these scammers but they clearly have our contact numbers and email as we have requested through email for a full refund with still no response. Complete radio silence as expected from scammers. On further investigation the payment my son made up front of £195 went to a company called BM Services. All the none actions and zero response points to scam . Avoid at all costs . Mr. Smith Northampton

25 augustus 2024
Review zonder uitnodiging
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Antwoord van YourSexualHealth

Dear Mr Smith, following your two negative reviews we did talk at 17.23 on 28.08.24 whereby it was confirmed that a refund was processed this morning and we have even offered a free test by way of an apology.

We are not scammers, we do care and are very sorry for the stress caused to your family.

If you are unhappy with the outcome of our conversation, may we politely ask you to contact us directly rather than repeatedly upload negative reviews.

Kindest regards]
]Your Sexual Health

Beoordeeld met 5 van de 5 sterren

Reliable service with great communication

I’ve used Your Sexual health now 3 times and each time has been amazing!!

First time was to book in a European performer profile test and I popped them a call and Julie was really lovely and accommodating with finding me a clinic I could visit short notice and I received the results exactly when she said I would get them. The clinic I went to also was top quality and the nurse that took my bloods and samples was really nice and made me feel relaxed and comfortable

The second time I had to get an Mgen test at short notice and again Julie was super helpful with this getting me booked in at short notice and getting the results to me on time

The third time was actually a tricky situation as my partner and I thought thought we may have been passed Cl or Gon and we needed to get tested asap as we work with others and had been in contact with others and Julie was on emails to me at 7am and by 9:30am everything was confirmed and by 1pm that same day she had got us into a clinic for us to then receive our results (which were all clear) the following day.

This service really is amazing and well worth the money!! Julie is a pleasure to communicate with and really cares about helping you and giving a good service and I will now continue to come back to Your Sexual health for my testing

Thank you for all the work you put in Julie!! Xx

21 maart 2024
Review zonder uitnodiging
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Antwoord van YourSexualHealth

Dear Belle Ohara

Thank you for taking the time to leave such a positive review and we are so pleased to hear that you are happy with the service.

Thanks again, Your Sexual Health

Beoordeeld met 1 van de 5 sterren

Terrible communication

Terrible communication, dont return calls, completely unreliable.

5 juli 2023
Review zonder uitnodiging
Logo YourSexualHealth

Antwoord van YourSexualHealth

Dear John

Thank you for taking the time to review Your Sexual Health and we are sorry that you were unhappy with our communication.

We work hard to respond to patient enquiries as quickly as possible, but in peak times it can take a little longer. We were also communicating via email but unfortunately our responses filtered into your spam folder.

Regrettably, the nurse visit that you enquired about does require a little more notice than the few hours that were provided, we did offer you an alternative solution but we understand that you were unable to compromise.

Sorry that we couldn't be of help to you your client.

Your Sexual Health













Beoordeeld met 5 van de 5 sterren

Beyond excellence service!

Words can’t express how grateful I am to be treated with such dignity, respect, professionalism with total confidentiality and efficiency, especially in what I felt was a traumatic situation. The appointment was set up quickly, samples taken with no embarrassing questions just friendliness, results arrived way on time, Julie was amazing to arrange a doctors consultation within 24 hours, who was totally reassuring and resolved any issues I had with speed. Worth every single penny to go forward with confidence and knowledge. Thank you!

6 juni 2023
Review zonder uitnodiging
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Antwoord van YourSexualHealth

Dear Karen,

Thank you for taking the time to leave such a positive review and we are so pleased to hear that you are happy with the service.

Thanks again, Your Sexual Health

Beoordeeld met 5 van de 5 sterren

Excellent work throughout whole year

One year on since I left this company first review in January 2022, I have been paying them every 3 months for full tests since.

Everytime when I contacted Julie, she always replied to me as quickly as she could and arranged the appointment for me on my preferred date.

Most importantly Julie has been sending me my results as soon as they became available.

I continue to be impressed by Julie's professionalism and super efficiency, including weekends.

I am very happy to continue using this same company for my full tests regularly as I can get my results in the quickest possible way.

NHS only test half of YSH's full tests items. Therefore I would rather pay more money to YSH for full tests regularly.

Thank you so much for all your hard work and tremendous help, as always, Julie and your colleagues.

Take care and hope you all have a wonderful 2023.

25 januari 2023
Review zonder uitnodiging
Logo YourSexualHealth

Antwoord van YourSexualHealth

Dear Ivy

Thank you for taking the time to leave such a positive review and we are so pleased to hear that you are happy with the service.

Thanks again, Your Sexual Health

Beoordeeld met 1 van de 5 sterren

Just took the money and heard nothing back

I ordered a home kit, after two weeks still it still says "processing". When I tried contacting them I got no answer. They just took my money and did nothing. I'm now trying to get a refund.
Don't make my mistake and fall for their nice website. Stay away from them.

2 november 2022
Review zonder uitnodiging
Logo YourSexualHealth

Antwoord van YourSexualHealth

Dear Fe

We are very sorry that you didn't receive your postal order.

As soon as you made us aware that you hadn't received your order we did offer to dispatch another, but you opted to take a refund which was processed immdiately.

Once again, please accept our apologies.

Kindest regards, Your Sexual Health




Beoordeeld met 4 van de 5 sterren

great people and they do care about…

great people and they do care about your needs.

9 juni 2022
Review zonder uitnodiging
Logo YourSexualHealth

Antwoord van YourSexualHealth

Dear Esper

Thank you for taking the time to leave such a positive review and we are so pleased to hear that you are happy with the service.

Thanks again, Your Sexual Health

Beoordeeld met 5 van de 5 sterren

Genuinely nice people

Absolutely nothing but professional, and friendly. I’d like to thank everyone whom I dealt with. Always quick to email back, and quick to the phone. Such nice genuine people who even take the time to calm and reassure you if you sound anxious. Would absolutely recommend this company to anyone in this particular need. Thanks again to you all.

9 februari 2022
Review zonder uitnodiging
Logo YourSexualHealth

Antwoord van YourSexualHealth

Dear JH

Thank you for taking the time to leave such a positive review and we are so pleased to hear that you are happy with the service.

Thanks again, Your Sexual Health

Beoordeeld met 5 van de 5 sterren

Very wise decision having chosen this company

After having an unprotected sex once, I was panicked worrying about catching any infections.

I searched online and found this company having quite many clinics nationwide. Although the prices were quite high, I was hoping that the speed of getting test results and necessary treatment would be well worth it.

We are still in the pandemic, NHS waiting list had become much longer undoubtedly. I had never tried this company before, but I was willing to give it a go.

My first test result came back by email super quickly the next day which I was very impressed with. There was no way that NHS could be as fast as that.

After the weekend, second set of results came back on Monday by email - two of them were "Detected" unfortunately.

They didn't ring me as quickly as I had expected offering me my treatment, but after Julie received my email knowing my problems, she rang me at 19.35 on Thursday evening to tell me their doctor would ring me first thing the next morning.

Their GP did ring me early next morning telling me two kinds of antibiotics I needed.

Julie helped me find nearest Pharmacy who were dealing with private prescriptions having saved a lot of my time.

I went to the Pharmacy on Friday afternoon to buy first antibiotics capsules and bought second antibiotics gel the next day.

Since then I started contacting Julie direct for any queries and she was super efficient with every enquiry I had.

After the treatments I waited for two weeks before taking retests and they were both clear.

I was so pleased that I came to this company as they have more thorough tests than NHS's routine tests.

Julie's dedication and professionalism gave me very strong impression.

I will be very confident contacting Julie for any future tests and treatments.

Wish all other team members at this clinic have the same excellent work ethic and dedication as Julie's.

I would strongly recommend this clinic to anyone who is looking to get super fast tests results and treatments, for their own sake!!!

7 januari 2022
Review zonder uitnodiging
Logo YourSexualHealth

Antwoord van YourSexualHealth

Dear IG

Thank you for taking the time to leave such a positive review and we are so pleased to hear that you are happy with the service.

Thanks again, Your Sexual Health

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