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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Helpful on phone,clear information.Looks good especially by changing strap to silver expander. Comfortable to wear clear to see and just enough key information without overload. Arrives charged and r... Toon meer

Beoordeeld met 5 van de 5 sterren

After our one month trial, we are delighted with my husband’s Your Stride watch. It gives him confidence and will hopefully keep him being independent longer. He has had a few false alarms which have... Toon meer

Beoordeeld met 5 van de 5 sterren

I have already provided Stride with very positive feedback Great product, excellent service. I am delighted with the product which is very reassuring and a good "insurance" should I have a fall or n... Toon meer

Beoordeeld met 4 van de 5 sterren

Useful piece of kit & for own guidance. Occasional near attempt to tell me I've or nearly had a 'fall; usually because I've shaken out an item of laundry too vigorously. Helpful reminder re number... Toon meer

Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier

Info over YourStride

Geschreven door het bedrijf

YourStride, formerly Personal Alarm Watch, is trusted by thousands of happy customers across the UK to get them help when they need it most. The YourStride watch features an SOS button that, when pressed, immediately connects the wearer with YourStride's dedicated personal alarm monitoring team.

48% of falls happen outside the home. That's why the YourStride Alarm Watch works wherever you go - at home, in the garden or out and about. Our 24/7 monitoring team is always on hand to provide the help you need.

YourStride is discreet, easy to use and works straight out of the box. No landline, Wi-Fi or smartphone apps needed. Going beyond just an alarm, the built-in activity tracking helps and motivates you to stay active.

YourStride will empower you to live your life to the fullest. Enjoy security, peace of mind, and freedom without compromise. Simply wear your personal alarm watch, and do what you do best. Our experienced 24/7 monitoring team is only ever a button press away. Order online today.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

A change is sometimes a good idea.

Having tried a different company first, I was recommended to Stride. I was impressed with the easy set up and fall facility which I have already used. I feel confident by the quick response from their care team and also feel it is good value for money paying an annual charge.

2 december 2025
Beoordeeld met 5 van de 5 sterren

Really helpful

Really helpful, friendly and professional company who went out of their way to explain the functions and costs involved with their superb safety watch,
Ideal for older of less abled people.

6 november 2025
Beoordeeld met 5 van de 5 sterren

I wouldn't say "great"

I wouldn't say "great"
The First person I spoke to was absolutely fine but she said she would pass me to (I don't remember how she described this person) but they never answered.
I got back to the first lady and by that time I had recovered enough to no longer require assistance and my daughter was with me. The date you give is not the one I have described, it was Monday 1 December.

21 november 2025
Beoordeeld met 5 van de 5 sterren

Very pleased

We are very happy with the Your Stride watch. My husband feels more confident wearing it. It's also a great advantage the watch comes ready to use on arrival. The team are very responsive and efficient. I highly recommend the watch and the after service.

20 november 2025
Beoordeeld met 1 van de 5 sterren

Totally Unreliable …

Unless you have a brilliant 4g 5g signal don't waste your money. My wife has had 2 falls neither of which were detected.

20 november 2025
Review zonder uitnodiging
Logo YourStride

Antwoord van YourStride

Dear Robert,

Thank you for taking the time to leave this review. I was glad to speak with your wife again today to go over how automatic fall detection works.

Unfortunately, no system can detect every fall. Detection relies on the wrist’s movement during the event, so in some cases the specific motion may not trigger an automatic alert. The automatic fall detection feature acts as a valuable safety net and has regularly helped save lives, but we always recommend manual activation as the most reliable way to get assistance when needed.

For reassurance, signal strength does not affect fall detection. The YourStride watch uses a roaming SIM to maximise coverage, connecting across all available UK networks and covering approximately 97% of UK roads and 90% of indoor locations (Ofcom 2017).

I am pleased your wife has decided to continue to use our service, and I am glad we were able to speak again today to ensure everything is working correctly.

I hope that helps, and please do not hesitate to contact me if you have any further queries.

Kind regards,
Ollie Laver
Customer Success Manager
020 3868 5575

Beoordeeld met 5 van de 5 sterren

Secure Feeling

Have only today received the watch but contact with the team has been most encouraging. They really seem to care and to have time for me. The only thing is the strap and I see that another lady has changed hers. It being black and rubber loose flakes from my 92 year old dry skin stick to it and look unsightly. Otherwise I unpacked it and followed the instructions and off we go. I like the step count.

22 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent set up.

Only just joined, but communication very good, very quick set up.
Excellent cover with piece of mind in remote areas when walking my dogs.

14 november 2025
Beoordeeld met 5 van de 5 sterren

'Peace of Mind'

I bought this watch for one reason. 'Peace of Mind'. YourStride were very helpful when making my purchase. Making sure I was happy and understood how it worked. The watch is very light so I hardly know I am wearing it. I did a few test calls when I got it and all works well. The fall function is very helpful, just in case I were to have a fall. I am very pleased with the watch and the subscription to the call center is what gives me the 'Peace of Mind' I was looking for. As you get older that becomes a very precious thing. Thank you YourStride.

15 november 2025

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