Z4Keys Reviews 575

Absolutely 💯 scam, paid 4 days ago and spotify hasn't worked at all an won't reply to emails or wattsapp.

I gave the correct details you asked for by email.

Can you refund my latest purchase 5 days ago.

Yes you said you are busy but you are not answering emails or wattsapps at all now

I won't be using again

Avoid at all costs

Had a spotify account, stopped working promised be fixed, it was fixed for 4 days then went down again, asked for a refund, now I'm being ignored, AVOID SCAMMERS

Attrocious. Bought a youtube account and it was almost constantly down. No more than a few weeks at most would pass, usually much shorter and it would go down. I'd ask support for help and it would usually take several days for an answer. Asked for a refund on WhatsApp over a week ago and still waiting on a response. Meanwhile they consistently post apologies that they are trying to fix accounts but they don't have time.
Avoid this mob!!

Update to response:
I requested a refund over 2 weeks ago and you haven't responded
Now 3 weeks ago and this bunch of crooks still haven't responded.

Excellent service fast and admin extremely helpful

I've been using the service for the past 2-3 years and it's incredibly difficult to get a hold of anybody. They don't check their WhatsApp. My TV service I bought with them lasted 3 weeks and no one is answering my request. BEWARE!

I would have given 5 * but had to wait a long time for the account to be upgraded. I hope the service remains intact for the duration and if so wouldn't hesitate to renew

Software stopped working, then ignored my complaint,

Second purchase from you and have to say very pleased with the service

Very good service no problem what so ever

Like others have said had issues with product then took ages (three weeks ) to do anything , finally got some sort of refund but only for remaining sub . Should have been fully refunded for all the trouble caused and I paid for time the product wasn't even working

Reply : I paid for a service that wasn't done correctly , customer service is poor understand you have more customers then you can manage so maybe need to look at that

it took four days to get my account renewed with no answer. I sent you messages on Facebook messenger only AI responded the same thing with WhatsApp.
if I waited one more day, I'm gonna report to my credit card and do a charge back but good thing I didn't do that

Juste une étoile de moins à cause des frais de cartes bleue, sinon parfait

Professional :)

Mon abonnement s’était terminé de Spotify. J’avais payé sur la plate-forme une prolongation de 12 mois, j’ai dû attendre 15 jours pour que mon abonnement soit prolongé par le support. Et malheureusement ça a été prolongé dans un autre pays que mon pays initial, niveau communication avec la plate-forme et très limité ou énormément de temps pour répondre via WhatsApp, il ne répondait plus à mes messages, je ne pense pas que c’est une bonne expérience très peu de communication.
aussi des frais de carte bleu au moment de la confirmation
Beaucoup d’attente pour au final parce que je veux réellement, je dois m’adapter.

Same as other comments,mine was good for a couple of months then went down,they did fix it but only lasted a couple of weeks then nothing.AVOID!

Je vous adresse par la présente une réclamation concernant l’absence de réponse de votre service client.

En effet, cela fait désormais plus d’un mois que je rencontre un problème avec vos services. Malgré plusieurs tentatives de contact via WhatsApp, par e-mail, ainsi que par le formulaire dédié, je n’ai reçu aucun retour à ce jour, y compris suite à une demande effectuée il y a plus d’une semaine.

Cette situation est particulièrement insatisfaisante, d’autant plus que je suis client et ai souscrit à plusieurs de vos services. L’absence totale de suivi ne correspond pas aux standards de qualité attendus.

Je vous demande donc de bien vouloir traiter ma demande dans les plus brefs délais et de m’apporter une réponse claire et précise.

Spotify account problems. Don’t reply to messages. Waiting 3 weeks for a refund, no response to messages.

Update: Their response to this to request a refund via WhatsApp channel. I have, and nothing at all.

Spotify was down for a while, then got fixed lasted a week now been down over a week and not heard anything since

Would not recommend , it’s clearly not 100% legitimacy as they state and poor customer service

UPDATED!
I had order #14610 it worked on Spotify Premium Individual for 3 months, got fixed and put onto a Spotify Premium Family Plan, worked for less than a month, I have sent various emails, no response, send various WhatsApp, blocked and ignored one tick, took money and nothing, filled out the fix form heard nothing for weeks, do not trust them it's a scam, just ignore you when lost access, sent replacement didn't work, want my account upgraded not new, this is the promise, now won't refund, total scam! (UPDATE) I got an email from them 28th May saying they had refunded my order it has now been 6 working days and this refund still does not show!! Yes they have just sent an email to say refunded and try stop me from contacting them, yes and I have replied to the email and send multiple WhatsApp messages, they completely ignore you just steal your money from you, the email states I will be contacted when processed, good luck to people who have used these people as you will lose money like I have, just a scam! DO NOT USE THEM FOR ANYTHING

SCAM!! SCAM!! SCAM!! SCAM!!

SPOTIFY DUO ACCOUNT DISABLED AGAIN, TOTAL SCAM

MY ORDER IS #12923 from December 19th 2025, I WANT TO GET A REFUND

My account Duo Plan, was blocked last March 31st. 2 days later, they sent me 2 new accounts as replacement, But today (April 21st) after 19 days these 2 new accounts were blocked again .. please refund the 8 months left ..

Update April 24th, 2026, Still no answer from z4keys, I filled the Spotiify FIX form, sent him Whatsapp messages, and no answer on WhatsApp or Email ..

Update April 27th, 2026, Still no answer from z4keys, I filled the Spotiify FIX form, sent him Whatsapp messages, and no answer on WhatsApp or Email ..

Update May 4th, 2026, Still no answer from z4keys, I filled the Spotiify FIX form, sent him Whatsapp messages, and no answer on WhatsApp or Email ..

Update May 15th, 2026, Still no answer from z4keys, I filled the Spotiify FIX form, sent him Whatsapp messages, and no answer on WhatsApp or Email ..

SCAM!! SCAM!! SCAM!! SCAM!!