Used for all my ferry bookings last year & were amazing, so this years are booked & trust the service & communication will be just as good
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
«Εξαιρετική εμπειρία! Η διαδικασία αγοράς εισιτηρίων ήταν πολύ εύκολη και γρήγορη, χωρίς κανένα πρόβλημα. Η εξυπηρέτηση άψογη και όλα λειτούργησαν όπως έπρεπε. Σίγουρα θα την προτιμήσω ξανά.
Έκανα αγορά ακτοπλοϊκών εισιτηρίων για το " εξπρές σκοπελιτης " των μικρών Κυκλάδων. Η συγκεκριμένη εταιρεία δεν προσφέρει δυνατότητα ηλεκτρονικού εισιτηρίου οπότε επέλεξα την zas ferries για τα εισι... Toon meer
Εύκολη πλοήγηση στην ιστοσελίδα.Ενημερωμένη λίστα με δρομολόγια όλων των εταιριών.Έτσι επιλέγεις ευκολότερα την ώρα και τον τύπο θέσης που σε εξυπηρετεί.Επιλογή από διαφορετικές εκπτωσιακές ομάδες εισ... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Selling tickets for 40 years, Zas Ferries isn't just another online ferry website. Founded in all the way back in 1981 on the small Cycladic island of Naxos, we're a small company where our regular customers know us by name. Today we've got two offices in Naxos town and if you ever want to pop in to say hi or have any questions, we look forward to your visit. A couple of years ago we started selling tickets online. But we'll never be a faceless name on the web. We'll continue delivering the personal first class service that we always have - since 1981.
Contactgegevens
Hora Naxos sea front, 84300, Naxos, Griekenland
- 2285 023330
- info@zasferries.com
- zasferries.com
4,7
Uitstekend
296 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It arrived on time
It arrived on time. İt has departed on time. Good and comfortable journey.
26 mei 2025
Antwoord van Zas Ferries
Hi,
Thank you for your review! We're glad you enjoyed your journey and it arrived and left on time. However, please consider changing your review to reflect your experience of Zas Ferries and not your ferry company.
Thank you and we hope that you might consider booking with us again.
Best regards,
ZasFerries support
Super reliable & easy booking
Super reliable & easy booking. Customer service and care is great!!
1 juni 2025
Antwoord van Zas Ferries
Hi,
Thank you for the wonderful feedback! We're so glad you found the booking process easy and our service reliable. It’s great to know our customer care made a positive impression too!
Best regards,
ZasFerries support
Η εξυπηρέτηση ήταν άμεση και…
Η εξυπηρέτηση ήταν άμεση και ειλικρινής. Ευχαριστώ πολύ για το ταξίδι!
25 mei 2025
Antwoord van Zas Ferries
Γεια σας,
Σας ευχαριστούμε πολύ για τα καλά σας λόγια! Χαιρόμαστε που μείνατε ικανοποιημένοι από την άμεση και ειλικρινή εξυπηρέτηση. Ελπίζουμε να σας εξυπηρετήσουμε ξανά σε κάποιο από τα επόμενά σας ταξίδια!
Με εκτίμηση,
Η ομάδα του ZasFerries
Antwoord van Zas Ferries
Hi,
Thank you for your review! We're glad to hear the booking process and ticket retrieval were easy. We appreciate you choosing us and hope you book with us again soon!
Best regards,
ZasFerries support
Antwoord van Zas Ferries
Hi,
Thank you for your feedback! We're glad the website gave you all the information you needed. We aim to make planning your trip as simple and stress-free as possible.
Best regards,
ZasFerries support
Τέλεια εξυπηρέτηση
29 april 2025
Antwoord van Zas Ferries
Γεια σας,
Σας ευχαριστούμε πολύ για τα καλά σας λόγια! Χαιρόμαστε που μείνατε ευχαριστημένοι με την εξυπηρέτησή μας.
Με εκτίμηση,
Η ομάδα του ZasFerries
Booking went smoothly
Booking went smoothly. Once I travel i will have a full idea.
Now I travelled and all was well, boats on time and quick response with Customer service.
Thanks
28 april 2025
Antwoord van Zas Ferries
Hi,
Thank you for your kind review! We're glad the booking process was smooth. While the journey itself is handled by the ferry company, we hope everything goes just as well and that you have a great trip!
Best regards,
ZasFerries support
Antwoord van Zas Ferries
Hi,
Thank you so much for the wonderful feedback! We’re delighted to hear you consistently receive first-class service. Your recommendation means a lot to us!
Best regards,
ZasFerries suppor
Antwoord van Zas Ferries
Γεια σας,
Σας ευχαριστούμε θερμά για τα καλά σας λόγια! Είναι χαρά μας να προσφέρουμε εξυπηρέτηση που ξεχωρίζει. Χαιρόμαστε που μείνατε ικανοποιημένοι!
Με εκτίμηση,
Η ομάδα του ZasFerries
Sans problèmes tout est clair et rapide.
5 april 2025
Antwoord van Zas Ferries
Bonjour,
Merci beaucoup pour votre retour ! Nous sommes ravis que tout ait été clair et rapide pour vous. Au plaisir de vous aider à nouveau pour vos prochaines réservations.
Cordialement,
L’équipe ZasFerries
I tried to call and change my 3 tickets…
I tried to call and change my 3 tickets to Paxoi island and nobody answer at the telephone so I lost my money!!! So simple
30 april 2025
Antwoord van Zas Ferries
Hi,
Thanks for writing this review. We're incredibly sorry about what happened. Sometimes when you call the ferry company directly this can happen. We can only presume that this is what you did.
If you had called one or numbers during business hours somebody would have answered the phone. We get plenty of calls during the day and our prompt and available telephone service one of the advantages we offer over the ferry companies who are often swamped. We're a small company and we never get too busy.
We also provide rapid support via email and there is always someone on hand to answer emails quickly and professionally.
Please accept our apologies once again for what happened. We hope that you might consider using Zas Ferries in the future.
Best regards,
ZasFerries support
Quick and easy service..
13 april 2025
Antwoord van Zas Ferries
Hi,
Thank you for your feedback! We're glad you found the service quick and easy—that’s exactly what we aim for!
Best regards,
ZasFerries support
Great experience and professionalism.
18 april 2025
Antwoord van Zas Ferries
Hi,
Thank you for your kind words! We're so pleased to hear you had a great experience and appreciated the professionalism. We’re always here to help make your booking process smooth and reliable.
Best regards,
ZasFerries support
Antwoord van Zas Ferries
Hi,
Thank you for your lovely feedback! We're happy to hear the booking experience was simple and straightforward—that's exactly what we aim to deliver.
Best regards,
ZasFerries support
Very good service!
1 april 2025
Antwoord van Zas Ferries
Hi,
Thank you for your kind words! We’re glad you were happy with the service and appreciate your taking the time to leave a review.
Best regards,
ZasFerries support
Άμεση και ευγενική εξυπηρέτηση στην…
Άμεση και ευγενική εξυπηρέτηση στην τηλεφωνική γραμμή δας
30 maart 2025
Antwoord van Zas Ferries
Γεια σας,
Σας ευχαριστούμε πολύ για την αξιολόγησή σας! Χαιρόμαστε που η τηλεφωνική μας εξυπηρέτηση ήταν άμεση και ευγενική—είναι κάτι που προσπαθούμε πάντα να προσφέρουμε.
Με εκτίμηση,
Η ομάδα του ZasFerries
Everything was perfect.
Everything was perfect.
The ship left on time,there was enough space to sit , a launch read or eat or chat with friends and deck to see the sea.
Washrooms was clean.
We had a guid to park the car
6 maart 2025
Antwoord van Zas Ferries
Hi,
Thank you so much for your kind words—we’re really glad everything went smoothly and that you had a great journey! Just a small note: this lovely review seems to reflect the experience onboard the ferry itself, which is operated by the ferry company. ZasFerries handles the booking side of things, but we’re still delighted you had such a positive overall experience!
Best regards,
ZasFerries support
Antwoord van Zas Ferries
Hi,
Thank you for your feedback! We're happy to hear your ticket cancellation and refund were handled promptly. We always aim to make the process as smooth as possible, even when plans change.
Best regards,
ZasFerries support
Antwoord van Zas Ferries
Γεια σας,
Σας ευχαριστούμε πολύ για τα όμορφα λόγια σας! Χαιρόμαστε που μείνατε ικανοποιημένοι από την άμεση και ευγενική εξυπηρέτηση.
Με εκτίμηση,
Η ομάδα του ZasFerries
Antwoord van Zas Ferries
Hi,
Thank you for your kind review! We're glad you found the service great and the booking process easy—that’s exactly what we aim for.
Best regards,
ZasFerries support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.