Zas Tours Reviews 

220
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Εξαιρετική εμπειρία! Με το ταχύπλοο Kerras Cruises φθάσαμε από Νάξο σε 1,30 ώρα στο Πάνω Κουφονήσι. Παρόλο που δεν πήραμε πάλι καραβάκι από το λιμάνι στο Πάνω Κουφονήσι για να πάμε στις άλλες παραλίες... Toon meer

Beoordeeld met 5 van de 5 sterren

Our family had an amazing experience with ZAS Tours! The driver was waiting for us right where we arrived at the port. The booking was for our children to go go-karting, and they absolutely loved it a... Toon meer

Beoordeeld met 5 van de 5 sterren

It was an incredible experience!!Vasilis the captain and Ekavi, our guide, were very helpful. First, we walked up to the volcano and Ekavi was explaining us it’s history and how it was created. Then w... Toon meer

Beoordeeld met 4 van de 5 sterren

Easy booking online. Cruise was as advertised- well catered, small group size and nice relaxing day out. Unfortunately the first booked date was cancelled due to bad weather. We were informed and re... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau
  2. Rondvaartbedrijf
  3. Busreisorganisatie
  4. Organisator van sightseeingtours
  5. Excursiebedrijf
  6. Reiszoekmachine

Geschreven door het bedrijf

Make the most of your vacation in Greece with Zas Tours. Book activities, island excursions, cooking lessons, private catamaran cruises and much more simply and easily with instant availability. With 41 years experience and two offices on the island of Naxos we have a reputation for great service.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

220 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,5

Alle reviews

(220)

26 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Fun and interesting

Fun and interesting. You get to see the whole island and it’s very beautiful, as well as go to different villages. Recommend for anyone visiting

15 mei 2024
Logo Zas Tours

Antwoord van Zas Tours

Hello,

Thank you for your fantastic review. We're delighted to hear that you found your tour fun and interesting, and that you enjoyed exploring the island and its beautiful villages.

We appreciate your recommendation and are glad you chose ZasTours.com for your excursion.

Best regards,
The Zas Tours Support Team

Beoordeeld met 5 van de 5 sterren

Great full day bus tour of Naxos!!

Me and a friend of mine went on a bus tour of the island and had such a great experience!! We got to learn so much about the islands landscape and history and see so many places including many small towns, an olive press, and a pottery workshop. It was great because the driver and the guide really let us choose how long we wanted to spend at each place. They gave us great recommendations for what to see, do, and eat at each place. Would highly recommend for anyone wanting to explore the landscape, gain some knowledge, and meet some interesting people at a great price!

20 april 2024
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Antwoord van Zas Tours

Hello,

Thank you for your detailed review. We're thrilled to hear that you and your friend had such a great experience on your bus tour of Naxos. It sounds like you enjoyed a wonderful day exploring the island's landscape, history, and various attractions, with the flexibility to spend time at each place.

We appreciate your recommendation and are happy you chose ZasTours.com for your excursion.

Best regards,
The Zas Tours Support Team

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. Easy to book

19 februari 2024
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Antwoord van Zas Tours

Thank you very much for taking the time to write this review

Beoordeeld met 5 van de 5 sterren

Easy Booking Online

It was easy to book tickets on line. Even though I purchased the tickets way in advance, I already received my ticket voucher and am happily ready for the trip in June!

28 oktober 2023
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Antwoord van Zas Tours

Thank you very much for this great review. We really appreciate it. Wishing you a great trip in June! :)

Beoordeeld met 5 van de 5 sterren

Quick!

Many rude booking agents in Naxos that were busy or uninterested until we found Zas. Our request Was quickly met and Trip booked within minutes. We sail in the morning and couldnt be happier!

18 oktober 2023
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Antwoord van Zas Tours

Thank you very much for this kind review :)

Beoordeeld met 5 van de 5 sterren

very good, and practical

very good
they get you from your hotel and bring you back to it. very kind owner who even drove some laps with us as we wished.

11 oktober 2023
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Antwoord van Zas Tours

Thank you very much for this kind review :)

Beoordeeld met 5 van de 5 sterren

Spirited Beach Ride

Friendly, knowledgeable guides willing to ride briskly rather than slow walk the horses.

9 oktober 2023
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Antwoord van Zas Tours

Thank you very much for this kind review :)

Beoordeeld met 2 van de 5 sterren

The captain was not very friendly or…

The captain was not very friendly or welcoming. First mate was great.

14 oktober 2023
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Antwoord van Zas Tours

Hi,

Thank you very much for your booking and review. We're incredibly sorry that your excursion was not 100% to your liking. We've passed on your feedback to our partners and we hope very much that they take your comments on board. We take all feedback very seriously.

However, the idea of this page is to collect reviews for our service (Zastours.com). For example, how easy the booking process was or how helpful our pages are or any communication you may have had with us.

Therefore when you have time, we would appreciate it if you could amend your review and score. If you wish to write a review of the experience you purchased you can do so on our website.

Thank you very much and we hope that you might consider booking with us again.

The Zas Tours team

Beoordeeld met 1 van de 5 sterren

I booked a cruise with your company for…

I booked a cruise with your company for the 9th October from Naxos....i payed 70 € + 9 € for transfer from Alpha Bank....in the evening of 8th October i have been contacted by a person of your staff telling me that everything was deleted without any explecations....at the moment i know after a lot of requests that i will have a refund of 70 € and NOT 79 € (no answer at my mail asking why only 70 €)...i think that your company is very UNPROFESSIONAL AND NOT SERIOUS!!!!!!

5 oktober 2023
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Antwoord van Zas Tours

Dear Mr Capotondi,

Thank you for your review and thank you for your booking.

Unfortunately it looks like the tour operator cancelled at the last minute and we're very sorry about this. We would like to offer our full apologies. We had no control over this. We very quickly communicated with you and sorted out your full refund.

A refund was sent for both amounts on the 11th of this month (October 2023). We have sent you documentation to confirm this.

Looking at our communication, it is not true that you made a lot of requests, that we didn't answer emails or that we said you would refund just 70 euros. Possibly you only saw the first part of the refund on your statement and you sent an email to the wrong address? Perhaps you confused us with another booking agency or some emails didn't get though? Either way, please accept our apologies for what is obviously some kind of miscommunication. We should have called you to be 100% clear. We're sorry about this.

If you feel like it, we would appreciate it if you might consider changing your review at some point in the future as you can now hopefully see that we immediately refunded you with the full amount.

Once again we're very sorry your excursion was cancelled and for the mix up in communication. We hope that you might consider booking with Zastours.com again in the future.

Thank you,
The Zas Tours team

Beoordeeld met 5 van de 5 sterren

Our tour guide

Our tour guide, Thanos was great!! He was a wealth of local information and a very polite, pleasant young man.

2 oktober 2023
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Antwoord van Zas Tours

Thank you very much for this kind review :)

We'll pass on your comments to Thanos

Beoordeeld met 4 van de 5 sterren

Day trip to Paros from Naxos

Provides a daily ferry to and from Paros from Naxos. Timely service and friendly staff. 845am departure and 7pm return makes for a long day, but there seem to be (surprisingly) few other Naxos-Paros options in October.

3 oktober 2023
Review zonder uitnodiging
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Antwoord van Zas Tours

Hello,

Thank you for your review. We're glad to hear that you had a positive experience with the ferry service between Naxos and Paros.

We appreciate your feedback and are happy you chose ZasTours.com for your booking.

Best regards,
The Zas Tours Support Team

Beoordeeld met 5 van de 5 sterren

unforgettable

an unforgettable, perfectly organised tour

14 september 2023
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Antwoord van Zas Tours

Thank you very much for this kind review :)

Beoordeeld met 3 van de 5 sterren

Not every partner from those excursions know the rules

I asked before by mail if it was possible to come with a small dog to a tour, you said yes. I came and I being my dog bag and when I arrived in Santorini the bus driver didn't want let me in the bus. And it was stressful to arguing with people in holidays. You need to choose better yours partners or rules.

5 september 2023
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Antwoord van Zas Tours

Thank you for this review. We will be investigating what happened here thoroughly. We completely sympathize with your situation.

Beoordeeld met 5 van de 5 sterren

Captain Harris

Our Captain, Harris, was amazing! He made our experience fun and memorable.

3 september 2023
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Antwoord van Zas Tours

Thank you very much for this kind review :)

Beoordeeld met 5 van de 5 sterren

Full day Naxos bus tour

Took a full day Naxos bus tour. It was an excellent experience, perfectly timed and very informative. We visited Demeter Temple, old olive press and local pottery shop in Damalas, Chalki village for kitron distillery, Apiranthos village for lunch under plane trees, Apollonas village/beach for swimming and famous Kouros. Our guide a local history student (Thanos) provided a lot of information and was a great ambassador for his island. Would definitely recommend.

19 augustus 2023
Review zonder uitnodiging
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Antwoord van Zas Tours

Thank you very much for this kind review :)

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