Εξαιρετική εμπειρία! Με το ταχύπλοο Kerras Cruises φθάσαμε από Νάξο σε 1,30 ώρα στο Πάνω Κουφονήσι. Παρόλο που δεν πήραμε πάλι καραβάκι από το λιμάνι στο Πάνω Κουφονήσι για να πάμε στις άλλες παραλίες... Toon meer
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Lees wat reviewers zeggen
Our family had an amazing experience with ZAS Tours! The driver was waiting for us right where we arrived at the port. The booking was for our children to go go-karting, and they absolutely loved it a... Toon meer
It was an incredible experience!!Vasilis the captain and Ekavi, our guide, were very helpful. First, we walked up to the volcano and Ekavi was explaining us it’s history and how it was created. Then w... Toon meer
Easy booking online. Cruise was as advertised- well catered, small group size and nice relaxing day out. Unfortunately the first booked date was cancelled due to bad weather. We were informed and re... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Reisbureau
- Rondvaartbedrijf
- Busreisorganisatie
- Organisator van sightseeingtours
- Excursiebedrijf
- Reiszoekmachine
Geschreven door het bedrijf
Make the most of your vacation in Greece with Zas Tours. Book activities, island excursions, cooking lessons, private catamaran cruises and much more simply and easily with instant availability. With 41 years experience and two offices on the island of Naxos we have a reputation for great service.
Contactgegevens
Beachfront Chora Naxos, 84300, Naxos Chora, Griekenland
- +30 22850 22500
- support@zastours.com
- zastours.com
4,5
Uitstekend
220 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Wonderful tour for a family of 12 of Naxos villages
We had a wonderful tour of a few of the villages in Naxos. Dimitris was a wonderful guide and besides being very knowledgeable, he kept our group of 12 engaged, including a few children. George was also a wonderful driver. We would highly recommend this tour!
29 augustus 2023
Review zonder uitnodiging
Antwoord van Zas Tours
Thank you very much for this kind review :)
Our tour guide Evi was just fantastic
Our tour guide Evi was just fantastic. She was so knowledgeable and informative. The itinerary was perfect and I think we saw everything I wanted to see. I would recommend this to anyone!
28 augustus 2023
Review zonder uitnodiging
Antwoord van Zas Tours
Hi Martha,
Thank you for your wonderful feedback! We're delighted to hear that Evi provided such a fantastic and informative tour. It's great to know the itinerary met your expectations and that you saw everything you wanted. We appreciate your recommendation!
We hope you'll choose us again for any future excursions in Greece.
Best regards,
The Zas Tour Team
Delos/Mykonos boat trip
The boat ride from Naxos to Paros was especially horrible. Everyone was puking. Other boat ferries on the same route didn’t have this issue. Had I known how bad it would be, I would have booked another vessel.
11 augustus 2023
Antwoord van Zas Tours
Hi,
Firstly, thank you very much for writing this review and we'd like to offer our full and sincere apologies that your boat ride with Naxos Star was uncomfortable on that leg of the journey. We're very sorry.
If you'd like to write a review of Naxos Star you can do so here:
https://zastours.com/day-trip-from-naxos-to-delos-mykonos-boat-transfer-with-naxos-star
https://www.facebook.com/PanteleosCruises/reviews
https://en.tripadvisor.com.hk/Attraction_Review-g580192-d24187568-Reviews-Panteleos_Cruises_Shipping_Company-Naxos_Town_Naxos_Cyclades_South_Aegean.html
However, your Trustpilot review on this page is meant to be about Zastours.com and not Naxos Star. We would therefore kindly ask you to please consider updating your review and score to be about the service you received from us: Zastours.com. Whether booking was easy or difficult and if you had any communication with us, if that was easy and pleasant.
Thank you very much for booking with us and once again we're sorry about your experience. We hope that you might consider booking with us again.
The Zas Tours team
Professional and reliable.
7 augustus 2023
Antwoord van Zas Tours
Hi Teresa,
Thank you for your feedback! We're glad to hear that you found our service dependable and professional. We hope you'll choose us again for any future excursions in Greece.
Best regards,
The Zas Tour Team
Die Tour war super
Die Tour war super und hatten eine tolle Zeit. Wir haben an den Tag sehr viele neue Leute kennengelernt und neue Sachen gelernt. Ich würde jeden empfehlen🚍
11 augustus 2023
Antwoord van Zas Tours
Hallo Denisa,
Vielen Dank für Ihre tolle Rückmeldung! Es freut uns sehr zu hören, dass Ihnen die Tour so gut gefallen hat und Sie eine großartige Zeit hatten. Es ist schön zu wissen, dass Sie viele neue Leute kennengelernt und neue Dinge gelernt haben. Ihre Empfehlung bedeutet uns viel.
Wir hoffen, Sie bei Ihren zukünftigen Ausflügen in Griechenland wieder begrüßen zu dürfen.
Mit freundlichen Grüßen,
Das Zas Tour Team
Everything went well
Everything went well. people in the office are very kind and supportive. trip to Dilos was with no problems whatsoever.
31 juli 2023
Antwoord van Zas Tours
Hi Paolo,
Thank you for your feedback! We're happy to hear that everything went well and that our office team was kind and supportive. It's great to know your trip to Delos went smoothly.
We look forward to serving you again on your next adventure in Greece.
Best regards,
The Zas Tour Team
(-) Needed more sites to visit i.e
(-) Needed more sites to visit i.e. Kato Koufonisi or an oter beach like Pori.
(+) Exelent and enough food for this e curtion
5 augustus 2023
Antwoord van Zas Tours
Hi Theodore,
Thank you for your feedback! We're glad to hear you enjoyed the food on the excursion. We have passed on your suggestions for additional sites like Kato Koufonisi and Pori beach to the tour organizer.
We look forward to assisting you with your future travel plans in Greece.
Best regards,
The Zas Tour Team
Antwoord van Zas Tours
Hi Hashbon,
Thank you for your great feedback! We're thrilled to hear that you had a positive experience and that Anna was kind and helpful. Your high rating means a lot to us.
We look forward to assisting you with future excursions in Greece.
Best regards,
The Zas Tour Team
Transfer was on time and drive was safe…
Transfer was on time and drive was safe and comfortable with new Mercedes both ways. Our guide, Stefanos, is friendly and accommodating. He provided relevant historical facts and got us up and down th mountain safely. The hike is rated “ Difficult “ and round trip with picture stops takes 2 hrs 30 minutes. Take two small bottles of water each for the hike and wear hiking shoes. We saw two young women with sandals and that is not safe.
3 augustus 2023
Antwoord van Zas Tours
Hi Keith,
Thank you for your fantastic review! We're glad to hear that your transfer was on time and that the drive was safe and comfortable in the new Mercedes. It's great to know that Stefanos was friendly and provided valuable historical insights while ensuring your safety during the hike. We appreciate your tips for future hikers and have passed on your compliments to the tour organizer.
We hope you'll choose us again for your next adventure in Greece.
Best regards,
The Zas Tour Team
Antwoord van Zas Tours
Hi Isaac,
Thank you for your five-star review! We're delighted to hear that you had a great experience and found our service easy to use. Your kind words about our customer service mean a lot to us.
We look forward to helping you with your future travel plans in Greece.
Best regards,
The Zas Tour Team
Great customer service
1 augustus 2023
Antwoord van Zas Tours
Hi James,
Thank you for your feedback! We're delighted to hear that you experienced great customer service.
We hope to assist you with your future excursions in Greece.
Best regards,
The Zas Tour Team
Helpful website - nice tours
Very helpful and easy to use website. Booked our tours before arrival. Had great time!
4 juni 2023
Review zonder uitnodiging
Antwoord van Zas Tours
Hi,
Thank you for your five-star review! We're thrilled to hear that you found our website helpful and easy to use. It's wonderful to know you had a great time on your tours.
We hope to assist you with your future travel plans in Greece.
Best regards,
The Zas Tour Team
Bus Travel Tour Naxos
Nous avons effectué le Bus Travel Tour de Naxos en une journée. Très bien . Nous avons vu l'essentiel. Dommage qu'il n'y ai pas plus d'arrêts photos sur certains points de vue spectaculaires.
Thanos notre guide a été très bien dans ses explications, et toujours bienveillant.
Le chauffeur du bus a été d'une dextérité étonnante sur ces routes escarpées et tellement étroites.
Nous avons passé une belle journée à la découverte des principaux sites de Naxos.
Merci a vous.
22 juli 2023
Review zonder uitnodiging
Antwoord van Zas Tours
Bonjour Catherine,
Merci pour votre avis cinq étoiles! Nous sommes ravis d'apprendre que vous avez apprécié le Bus Travel Tour de Naxos et que vous avez pu découvrir l'essentiel de l'île en une journée.
Thanos et le chauffeur du bus seront ravis de savoir que vous avez apprécié leurs services et compétences. Nous espérons vous accueillir de nouveau pour vos prochaines aventures en Grèce.
Cordialement,
L'équipe de Zas Tour
Antwoord van Zas Tours
Hi Gregory,
Thank you for your four-star review! We appreciate your feedback. We apologize for the delays you experienced during your travels. While we don't directly operate the tours, we will share your feedback with the tour organizers to help improve their services.
We hope you'll consider us again for your future travel plans in Greece.
Best regards,
The Zas Tour Team
Quick and good price
For a family of four it was cheaper then a regular line Naxos - Paros ( Naoussa).
1 juli 2023
Antwoord van Zas Tours
Hi Jan,
Thank you for your five-star review! We're delighted to hear that you found the service quick and reasonably priced for your family of four. We're glad you had a positive experience.
We hope you'll choose us again for your future travel needs in Greece.
Best regards,
The Zas Tour Team
Koufonisia Tours
Everything was well prepared. The staff was very friendly and the tour was seamless.
3 juli 2023
Antwoord van Zas Tours
Hi Georgios,
Thank you for your five-star review! We're thrilled to hear that everything was well prepared and that the staff was very friendly. It's great to know that your Koufonisia tour was seamless.
We hope you'll choose us again for your future adventures in Greece.
Best regards,
The Zas Tour Team
Great communication and service!
5 juli 2023
Antwoord van Zas Tours
Hi Cecilla,
Thank you for your five-star review! We're delighted to hear that you experienced great communication and service.
We look forward to assisting you with your future travel plans in Greece.
Best regards,
The Zas Tour Team
Simple process
30 juni 2023
Antwoord van Zas Tours
Hi Pat,
Thank you for your five-star review! We're glad to hear that you found the process simple and straightforward.
We look forward to helping you with your future travel plans in Greece.
Best regards,
The Zas Tour Team
Cruise cancelled with no notification
I booked an afternoon cruise to Balos (Crete). The cruise was cancelled but I wasn't informed about it and travelled over 200 km by car to the port to learn about it. No information, no notification in advance. Worse customer service possible.
12 juni 2023
Antwoord van Zas Tours
Hi,
Thanks for this review and thanks for booking with Zastours.com. We're incredibly sorry about what happened here we can fully understand your anger.
However, having looked at our emails it appears that the supplier changed times for the excursion - but that you did learn about this change from a phone call with them (you had phoned to ask about parking you say). It appears that, in the end, you did attend the cruise and did not waste a car journey. Perhaps you meant to write "I could have travelled over 200km by car".
Your last email states: "I will go to Kissamos to make it on time for the 10 AM cruise, but you should have informed me."
Nevertheless, we're incredibly sorry that we didn't inform you about the time change but in this instance the supplier didn't inform us of any change and had confirmed the 12:40 excursion you first booked.
We're glad that you managed to go on the cruise in the end but we can appreciate that you might have a poor impression of us or think that we don't care. We can very much assure you that isn't the case. We will be having strong words with our supplier to ensure that this cannot happen again and that they always contact us and their customers with changes.
We hope that you might consider booking with Zastours.com again in the future.
Thank you,
The Zas Tours team
Simply a great trip to Koufonissia!
Everything was ok with this company! The original programm was respected and we could travel from Naxos to Koufonissia in a nice enough vessel. To be a ship, we could say the bathroom was not bad, and there was a good WiFi connection on board!
8 juni 2023
Antwoord van Zas Tours
Hi Valentina,
Thank you for your four-star review! We're happy to hear that your trip to Koufonissia went smoothly and met your expectations. It's great to know the vessel was comfortable with decent facilities and good WiFi.
We hope you'll choose us again for your future travels in Greece.
Best regards,
The Zas Tour Team
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