ZenLedger | Crypto Tax Software | Crypto Tax Tool Reviews 

bugs and lack of support.
It does not support sgd fiat, and also does not support options on derribit. say it support kraken but when I upload csv I downloaded from kraken it says the format is not correct. Also because of issues with other exchange it says that my data in kraken does not reconcilled. I ended up spending more the 10 hours to comb thru all the transactions and to make changes to file format. also for the exchange it does not support when you upload a properly formatted csv with the exchange name fill out they won't show it but just says manual, which does not help when reconciling. not recommended until they get these issues fixed.

I dont even know where to begin. Zen Ledger imported some of the key transactions off of the major brand apps. The others, not so much. It made for a very difficult and tedious process for me to try to match and verify transactions. I'm not sure how the process can be improved but by the end of the day, The ledger had me making way more than I actually did. So, I don't know what went wrong, but I'll probably get killed in taxes this year and I never took profits. I dont think I'll ever use the ZenLedger again.

I needed help with entering my wallets and exchanges. It was easier than I’d suspected with Xenlefger support.

It was somewhat helpful but not actually possible to integrate with TurboTax desktop. I had to manually enter “Cryptocurrency” as a brokerage and now I have to mail an additional form. I hate mail.

Easy to use , fast , but I felt upsold on multiple years ...

Charged $150 for a tool that didn't even integrate into my tax software as described. Don't buy.

Love ZenLedger! Love Jen!
Learned so much from Jen and she made crypto tax mystery so much more understandable! I am now 100% confident submitting my crypto taxes by April 15!

I had a hard time manually compiling my transactions across many blockchains, wallets, exchanges etc... Satchit from the Zenledger support team was very helpful and worked ith me from start to finish. Now that my info is published, it will be easier next year. Highly recommend this platform and team.

Extremely expensive PER YEAR recorded if you have a lot of transactions. No response at all from customer service with questions. Did import all transactions fairly easily.

I cannot even express how grateful I am for Zenledger. I was completely overwhelmed with trying to figure out realized gains and losses. Your system made it so easy! It took me just a few mins and I got everything my CPA needed! I have referred you on to 3 other friends.

I had over 150 crypto transactions across 3 exchanges, with margin use. After trying 3 competitors this was the one that successfully imported and linked them all. Robinhood was more difficult but I eventually had them manually imported into their provided spreadsheet. It was extremely easy to export the tax forms and then import into TurboTax as well!

The only odd part was when there were exchange transfer fees and it didn't match up the export to the import but it all worked fine in the end.

Spendy, but great product! Saved me lots of time and didn't need to go to a CPA.

It's a good program but there is a learning curve if you have many trades across multiple exchanges. I'm sure it's real easy if you don't have a lot of trades. The tech support and instructions for exporting data from different exchanges are excellent.

Poor customer service, and I suspect gouging practice with GLG. Twice now in 2022 I've experienced a no-show for scheduled 15-minute calls this year with ZL. The platform seems structured to send quick links as DIY via chat bubbles a short term fix but in reality has been detrimental to my experience, compounding research hours.

I requested an alternate tax pro to Gordon Law after a disagreement and unfinished work and instead WAS SENT BACK TO GLG, by ZENLEDGER.

This year I couldent get things to sync properly and ended up doing it with excel instead

More UI options are needed to bulk editing and grabbing values of Algorand ASAs. I couldn't find something better out there and there has ben signficant improvements made from last year, but its still frustraiting and feels like it takes me all day just to do this part of my taxes.

This makes it easy to link multiple wallets. This is my second year using ZenLedger. My only complaint is that there is still no solution to linking Cronos defi wallet. I had to take several hours to manually enter transactions.

Everything goes well and if I have a problem Zenledger
is there to help me.

The app is quick and easy. Once you are set up the real tracking is done for you

I liked that I could connect most of my accounts and wallets. It was still a painful process for most transactions as I had to manual edit them in a CSV file and upload them to Zenledger. Also, there was no way to connect a Keplr wallet with the Cosmos ecosystem. I hope that will be an option in the future as ATOM is a major coin.

It was very realistic exact with data from Coinbase