I used the Nerve Oil for couple of years for my sciatica and found it amazing. However, with cost of living going up I stopped and used a cheaper item which did nothing for my sciatica. I am now back... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ended the sensitive skin soap without any notice. Ive been buying it for years from Zen, went to buy the other day and couldnt find it. Emailed them and they said theyve stopped doing it. Very dissapo... Toon meer
Bedrijf heeft geantwoord
I received a beautifully packaged hamper for Christmas full of everything I didn't know I needed but now can't live without! The hand sanitiser is so effective yet gentle on the skin and the hand crea... Toon meer
Bedrijf heeft geantwoord
I loved the herbal tea workshop led by the herbalist Sara. It was very friendly and relaxed. We tried each tea individually and noticed the taste, its effect on our body and mood. We asked questions.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Gezondheids- en schoonheidsartikelen winkel
- Natuurvoedingswinkel
- Natuurlijke geneesmiddelenwinkel
- Kruidenmedicijnenwinkel
- Kruidenkenner
- Vitamine- en supplementenwinkel
Geschreven door het bedrijf
Zen Maitri brings the health benefits of nature into a range of convenient products, alongside herbal consultations and meditation services. Our team of medical herbalists develops products to support common health concerns, including sleep, stress, digestion, joint & muscle issues, energy, and focus. We hand-make our oils, tinctures, capsules, and more in our London manufacturing warehouse. Zen Maitri started as a retail store in Chiswick, West London. We have recently moved online to focus on manufacturing herbal supplements, teas, and tinctures, in order to expand our reach and take our natural health products across the UK and beyond!
Contactgegevens
London, Verenigd Koninkrijk
- info@zenmaitri.com
- zenmaitri.com
4,4
Uitstekend
204 reviews
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Service & product review
Ordered two products (nerve oil & muscle rub) from Zen Maitri & they arrived promptly & were as advertised. I was pleased with the products & the service and shared my experience with others who also then purchased items from Zen Maitri.
10 december 2022
Antwoord van Zen Maitri
Thankyou so much for sharing your experience with others! It's much appreciated.
Overpriced wrong address
12 januari 2023
Antwoord van Zen Maitri
Dear Ajit, we are sorry you found our cough syrup (£12 for 100ml) pricey. Our cough syrup is a natural syrup and it is infused with marshmallow root, liquorice and thyme. It is quite labour intensive as we make it instore. We are sorry if your order was sent to the wrong address - we checked with DHL and they have said it was delivered successfully to your address so we will definitely investigate this further. Many thanks for your feedback
Antwoord van Zen Maitri
Thank you so much for your lovely review Sidney. We are very grateful to know that you are continuing to enjoy our products.
Fantastic company with efficient
Fantastic company with efficient, carefully crafted products and lots of herbal expertise.
11 december 2022
Antwoord van Zen Maitri
Thank you so much for your lovely review Sabrina. We are most grateful for it.
Great customer service
22 september 2022
Antwoord van Zen Maitri
Thank you very much for your review Sibella. We are very grateful for it. Please do not hesitate to get in touch with us on info@zenmaitri.com in case you need any further support.
I asked to return
I asked to return, as did nothing. I was just told to use more?
Absolutely rubbish product and service!
I won't be buying anything from this company again?
29 november 2022
Antwoord van Zen Maitri
Dear Annette, Thank you for your review. We are so sorry that you feel you had a negative experience with us. We have issued you a full refund and we will do our best to make sure that this does not happen again. Thank you for bringing this to your attention.
Great quality products
Great quality products. I am using joint & muscle CBD balm since last five months and advised by the shop assistant to use joint and muscle capsules as well which I have started last month. I am using these products for my knee pain. I have decided to give it little more time . These products works but very slowly.
27 november 2022
Antwoord van Zen Maitri
Thank you so much for your review Shakti. We hope that you find the products beneficial. Please do let us know if you need further support and we will do our best to help you.
Delivery is very good and the tins the…
Delivery is very good and the tins the tea in are attractive.
13 november 2022
Antwoord van Zen Maitri
Many thanks for your feedback. Enjoy the tea
I’ve been seeing Sara Hennessy at…
I’ve been seeing Sara Hennessy at Chiswick Zen Maitri since April 2022.
She is an experienced and excellent practitioner of herbal medicine.
All staff I’ve encountered have been super helpful and knowledgeable, I love visiting the shop to see what’s new ! Thankyou! 😀
5 november 2022
Antwoord van Zen Maitri
Thank you so much for your words of confidence in us.
I like this combination of several…
I like this combination of several healing mushrooms in one pot.
12 augustus 2022
Antwoord van Zen Maitri
Thankyou! Our mushroom blend has been formulated for maximum all round benefit
Antwoord van Zen Maitri
It's great to hear your prescription continues to support your health needs
Great product had it as my bedtime…
Great product had it as my bedtime drink and rewards me with a wonderful nights sleep just can’t ask for anything more
Very well recommended
1 september 2022
Antwoord van Zen Maitri
We're glad to have helped. One of the biggest challenges is being able to sleep soundly to allow the body and mind to rest and rejuvenate
The best shop for herbal tea lovers and…
The best shop for herbal tea lovers and lovely staff too
25 juli 2022
Antwoord van Zen Maitri
Thanks so much! We have developed our teas for both health benefits and taste.
I loved the herbal tea workshop led by…
I loved the herbal tea workshop led by the herbalist Sara. It was very friendly and relaxed. We tried each tea individually and noticed the taste, its effect on our body and mood. We asked questions. It really enhanced my understanding of the teas, and how combinations work together to support health. I slept so well that night - better than in years! Really enjoyable and informative
25 augustus 2022
Review zonder uitnodiging
Antwoord van Zen Maitri
Thank you so much for your kind words. It's very satisfying for us to share the knowledge and benefit of herbs
Wonderful Company
Since I started taking my prescribed herbs (tincture, tea and powder) about 3 months ago, I have started to feel so much better already—physically and mentally. On my initial consultation, Sara listened so attentively to me describing my whole health history, and with lots of knowledge and compassion she seemed to immediately know what choice of herbs could help my symptoms. Throughout the whole process I felt, and continue to feel, supported and looked after, there's always an answer to my questions or concerns, and I really trust that this is the alternative health support I have been hoping to find for years. 6/5 stars.
19 juli 2022
Review zonder uitnodiging
Antwoord van Zen Maitri
Thanks so much Nikita! We're so grateful for your support. Thankyou for sharing your experience
Beautiful Products
Definitely a trustworthy company. Really beautiful products, fast and reliable delivery, quality oils, lovely teas, kind and knowledgeable employees.
17 juli 2022
Antwoord van Zen Maitri
We're so glad you're happy with your Zen Maitri products. Many thanks for your positive words.
I found the Zen Maitri supportive
I found the Zen Maitri supportive, very knowledgeable and gave the impression of being genuinely concerned about their clients. Labelling and directions for use on their preparations was clear and straight forward. I am happy to recommend their services to others.
One area where improvements could be made is the primary packaging so that intended route of administration is matched to the dosing implement
16 juli 2022
Antwoord van Zen Maitri
Thanks for your review and feedback, Michael. We are looking into improving this to ensure the correct dosing equipment is provided in the future.
Urgent Delivery
I needed delivery of my order by next day, and Zen Maitri pulled out all the shops to make this happen. I was very grateful for this.
Susan
13 juli 2022
Antwoord van Zen Maitri
You're very welcome. We will always try our best to help
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