Zolano Reviews 97

Actually no stars. My bag hasn’t arrived 3 weeks later. Disgusting. I don’t think that this is a real company. Do not buy from this company!!!!

I ordered a handbag to use for an event but came in 2 weeks late not the time they said on the website.
The bag did not really resemble the picture on website.looked very cheap and inside the lining was made of plastic.
Not happy

Worst service ever: very late delivery, return cost is ridiculous, and still waiting 2 months for refund with no response!!!!

Package has still not arrived!

Placed order over 2 weeks ago and I still have not received it. It was meant for a birthday present, which has been and gone. Tracking system is also shocking. No proper details on it and still no despatch date. Will not be using this company again.

I ❤️ my new wine bag it goes perfect with my new outfit. Great quality too.

Delivery did take time but the bag arrived in perfect condition.

Very poor ! Wanted the bag for a wedding 3 days express I thought ! Still haven’t received my order !

Still no refund after 6 weeks, do not use these people.

Have instructed a solicitor and spoken to our bank for return of funds.

Not very good experience at all. It’s a shame that they treat customers this way. The bag I bought was over priced and not good quality. I returned it but 2 months on they haven’t refunded my money. By their online name you think you are buying from a uk based retailer but when I needed to return the item I was given an address in China to send it back. I paid £29 for the return and nothing!! No bag no money back. Scammers!!

Not received my purchase! Still waiting. Very poor

The bag arrived in perfect time and it is exactly as I expected.Excellent service.Thank you.

Been eight weeks now and still waiting for my order! Worst company ever!! Do not order from them!!

This company purports to be from the heart of the UK (looking at street view, a flat in London). They ignore emails unless you mention chargeback. They expect you to return goods to China.

You sent me a bag of the wrong colour. I ordered blue but received green. And nobody answers my emails now.

Ordered the Gold Amanda Handbag . Disappointed to receive a completely different colour 😢The colour I received is a dull caramel colour Definitely not the Shiny Gold as advertised

This company is based in China and sells fake leather bags claiming to be real. To get a refund you must return bag to China for extortionate shipping fees- stay away it’s a scam!!!

This company is a scammer!!!

Based in China and claiming
To be London based. Sells you fake, faulty goods and expects you to return it back to China for an extortionate price to get your refund!!!

Stay clear and contact trading standards.