ZZPS Limited Reviews 

We found the company considerate, professional and honest and appreciated the outcome of the appeal. Our parking fine was closed after explaining that we hadn’t realised my blue badge, which was on display, had to be registered and only used in a few allocated parking bays. We will certainly know for future use of the carpark.

Appealed a faulty Pcn as the machines were out of order on the day of attending the hospital, got no help from the staff theirselves at the hospital and no help from the people who issued the Pcn and even tho the ticket was cancelled it was still worded as if it was my fault parking wasn’t paid for but if the machines weren’t working and the staff was useless how else would you like us to submit parking? Just very long winded process and wonder how many people they have scammed by making the process hard to deal with so they just pay for the ticket to save the stress.

My daughter in law had sustained a very nasty deep and difficult to treat cut, and called me up in tears asking if my wife and I could go over to her as she was in such a state. My son couldn't attend as he was halfway across the country working. In the meantime, our Daughter in Law (DL), had managed to get a lift off a neighbour, to the local hospital in Skegness. We were on the road to be with her, but we lived 60 miles away, and we had never been to this hospital at all, so we weren't aware of the parking rules.
We finally got there, parked in a disabled bay, and displayed my blue badge. Then right by the entrance there was a sign telling us of the rules. So-far as Blue Badge parking, it stated to go to the reception and register my car and badge, then in a completely pointless exercise, to go to a ticket machine, and get a free ticket to display in the car. Now admittedly, I screwed up, as I registered my car and badge, with the lone receptionist because I believe the tablet wasn't working that is normally in use, and because of the urgency of the situation, I had a senior moment, and forgot to go back to the ticket machine and get this free ticket to display. So after registering my blue badge I returned to my car, put it on the dash in haste, then went in to the hospital to find my wife, and support my (DL).

2 Hours later, we all emerged from the hospital, my (DL) all stitched up and in a support. We got to the car, and I had been ticketed, great! Reason? Because I hadn't got my free ticket from the machine. How ridiculous. By this time, there was no receptionist, it was a weekend and no receptionist would be there until Monday. So I went back to where my (DL) had been treated for advice. I was told that it wouldn't be a problem, and I was given the name of a particular receptionist who would talk to ZZPS and get the PCN quashed. So I call on the Monday, as instructed, but this person was not on that day and I was told to call back on Tuesday, which I did. I explained the issue, and the person I had explained it to told me, I would have to take it up with the company myself. So I said that I had been advised to speak to a particular person, and they would deal with it. She then said, 'I am that person, and you need to contact them yourself, I have no say over cancelling PCN's. Now I know for a fact, that there is always somebody available either in a company or organisation who has the ability to quash tickets, but oh well, I wasn't going to argue the toss. So I fill out the appeal. Give a more condensed, but detailed and accurate account of what you now know.
So then, it was in the lap of the God's.
Time went by, in fact, to be honest, I'd forgotten all about it.
Then today, I thought I had received a Phishing Email, going by the header.
I opened it more for curiosity. I obviously won't bore you with the full details, but, it had some interesting inclusions:
First of all, it reads, 'Good Morning'. They have my full details, why address me in such a discourteous fashion? It tells me that the PCN has been issued correctly. Well, they would, wouldn't they? They're investigating themselves.
It then tells me that I'm only allowed to park in a Disabled bay 'IF', I register my car, on the tablet, within reception. As this was not done on the day, the conditions have been breached.

Well, the conditions hadn't been breached, I couldn't put them on the tablet, as it was faulty. So, I followed the instructions of the receptionist, and gave her the relevant details, which she wrote down and told me would be processed on the Monday.
Not only that, but I included those details on the appeal. This demonstrates that not only have they got no regard for manners, but they don't even read the appeals fully or correctly.

What is mentioned next, I will put word for word:

However, as you have now evidenced a valid blue badge and this is the first occasion, we have closed the account and accepted the appeal.

If your tablet isn't working again, and the receptionist takes the details and does what she says she will, then there won't be a next time, will there?

Please ensure going forward you register your vehicle and adhere to the terms and conditions on this site, as any further PCN's issued for this reason may be upheld.
Blah, blah, blah...

Now, I did my bit. I suggest that you ask the receptionist, that took my details to look for it, as I certainly left them. Check CCTV. I would say, don't bother me, the onus is for you to prove that I haven't. It's not for me to prove that I have.

The email ends with a direct link to leave this review, thank you, for making it so easy and simple, and the words:

We would love to hear your feedback online. If you have a spare minute, please leave a review for the service you have received.

Kind regards
John Brown

Well, John Brow. Thank you for making it so easy, I really appreciate it😉.

I have got a parking fine which car does not move battery was broken down 👎 not happy can't move it RAC breakdown company to come to me

Dreadful experience, not only were they were chasing me for a fine that had already been paid the agent I spoke to was rude and unhelpful and had no interest in helping me resolve the matter.

AVOID THIS COMPANY AT ALL COST

45mns later time out quote as still waiting for account to be located!!!

Cant fault the appeal process even though was my mistake as i had not realised blue badge had expired on there site so i had not re updated they have acceptes the appeal this once.

Ref: 158617837

Appealed a parking charge for a site operated by SABA parking, clearly evidenced my appointment at the site and that the registration device at the reception was not working on the day of my visit. (It clearly had not been working the entire week as another person asked the receptionist if it was still not working)

They unwillingly accepted the appeal and waived the fee but acted like they did me a favour and warned me that future breaches of terms and conditions and failure to register the VRM would not be accepted. What if their registration devices are not working again?! Surely the entirety of people visiting that parking site that entire week are going through this completely unnecessary process. Fix your infrastructure before pointing blame at people for flouting the terms and conditions of your parking site.

Hi,
A parking company who actively listened to my appeal and acted fairly in my opinion. Very professional and prompt service. Pointed out correctly to adhere to the terms & conditions when parking in future.

Kind regards,
Paresh.

Received a parking fine at Barking hospital were I always go for blood test, but as the machine was not working and it was covered up with a sign Icould not Enter my reg number, so I asked the person at reception what to do she said don’t worry you won’t get a ticket, now after a month my appeal was accepted. Seems to me that there should be a sign telling people what to do when the machine isn’t working plus tell the reception staff what to tell people what to do in order to waste time and money sending out fines when they know that the machine isn’t working. Not rocket science is it.

Although this parking charge has been cancelled I am frustrated that the reason for not registering my parked car has been ignored! The parking machine was not working!!! I did everything else correctly but if the machines are faulty the car cannot be registered.
I would very much like to be able to talk to someone!

Spoke to agent on Friday named Daniel Burk on Friday. Was super delightful to help and was very polite. He even told me a fun fact about a church in Uxbridge that has a wine cellar that hasn't been opened for 200 years!

Received a letter stating that I have an outstanding balance of £170 for a parking ticket through One Parking Solution Ltd. I have checked the website of OPS and there is no such ticket on their files, however I am being threatened with county court proceedings. Looking online this seems to be the MO of this 'company', hoping to pray on busy people who will be panicked into paying non existent fines.

Thank you for responding so promptly & squashing the fine that was issued due to the machine not working in the walk in centre, they did say that the camera wouldn’t be working due to the machines being down but got a ticket through the post anyway, thank you for your support

The experience was frustrating as I did not attempt to put my registration in the tablet the receptionist did and she run out of time and gave me a paper receipt this hole experience could of been avoided if they wasn’t a timer on putting your details in the tablet I feel you have wasted my time and your own . I did ask if you have to put it in every visit and was informed so I questioned why could I not just register it like I have with Boston hospital and was wrongly informed it was only when I went in to question it that I was informed that I could register it and I did I would bet this is not the first time that this as happened a very frustrated patient

I would like to thank the ZZPSLTD company for their prompt, fair, and sympathetic handling of my appeal.

Got a fine for parking outside a pure gym while I trained so I appealed and provided proof so I never received anything after that until this data day I had a letter from zzps a debt recovery company saying I have to pay £170 so after 15 mins on hold I spoke to a gu y who couldn’t even be bothered talking to me was no help at all he said they emailed you I had to get him to read me the email which stated they revived my appeal but rejected the appeal but on this evasion I can pay £20 pounds if paid in 14days so I never recieved another or a email but they can sand me a letter for £170 real scammer so unprofessional just to be told I they can do anything an you have to pay the full amount be careful everyone

Hello, thank you for your recent responses to my posts.

It is nearly two months since I appealed an incorrect parking fine from Saba Park Services UK Limited. I have provided credit card statements in paper and electronic form that show I made the payment to use the TfL station car park. I have had email exchanges with three different people (John, Amber and Luke). I have also spoken to three different people on the phone (Elizabeth, Simon and Caroline). None of these six people have been able to resolve the dispute despite the clear evidence I have sent.

I will now consider asking a third party to help resolve this longstanding dispute. Please see the recent email I sent to Luke on 3 June 2026:

Thank you for your email.

I made the payment using my credit card issued by NewDay Ltd (under licence from Mastercard International). I have confirmed with NewDay Ltd that the payment for £10 was made to Saba Park Services Uk Ilford on 20 March 2026.

I have provided a paper copy of my credit card statement. I have provided an electronic copy of my credit card statement. I have provided the last four digits of my credit card.

You should be able to locate this payment.

I look forward to hearing a satisfactory outcome from my appeal by Friday 12 June 2026. If I have not heard anything back from Saba or ZZPS then I will ask a third party to help resolve this longstanding dispute.

I would give a rating of 0 if i could, I parked my car , displayed my disabled badge Its electric and no dashboard. I displayed the disabled badge the best way i can without a flat dashboard area . I then get a letter , I provide proof of disabled badge, I then get a letter asking me for £20, My question is for what. Further correspondence back and forth, further letter, further letter then a letter from this company, I have never been shown a picture of where the badge was alledgedly NOT displayed all i see is a picture of my registration plate only, Yes guys thats my reg correct where is your evidence of failure to display , Happy to see you in court. Unbelievable that a company like this and the parking company can operate in this way, I just feel sorry for the people who will just pay up because they are scared of these tactics, Stand up to these

John who was very supportive and helpful with my parking query. It was also very helpful to have Someone on the end of the line rather than automated response.