Still incompetent
I'm trying to get my deposit back and they just seem too incompetent to process it. Not even given any excuses to deduct things yet, just ghosting me. I moved out nearly 2 months ago. I'm going to have to go to TDS just to make them answer any questions.
Over my time dealing with them (less than a year) I've had 3 faulty contracts, 2 incorrect move out dates, several repairs completely ignored including one BROKEN EXTERNAL DOOR, threatened my pets at Christmas and about three GDPR violations.
I just want this to be over so I can never have anything to do with them ever again.
Avoid, avoid, avoid.
Antwoord van Leaders
Dear Penny Jackson
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team