Visited the Stockton store today to kit the kid out for a school trip, walking past the footwear section I recognised some sound advice coming from a member of staff.
I enquired about boots for my partner for an upcoming hike, her understanding and advice was simply amazing, knowledge of the products and tips simply blew me away, teaching even a seasoned hiker like myself some new tips.
That knowledge was only beaten by her excellent customer service.
Rebecca thank you, haven’t had such great service in a retail store for longtime.

More like her would get people back in stores and off internet shopping