Well hidden gem! Found this shop while looking for some Clark’s shoes which were on sale after Christmas. Perfect transaction, even returns bag included. Just in case. Also, easily contacted auto re... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Bought a pair of Solovair boots in their Boxing Day sales. Fantastic price, but what persuaded me was free returns as had never tried this brand before so sizing potentially an issue. 121 Shoes answ... Toon meer
Bedrijf heeft geantwoord
Pleasantly surprised by quick and efficient delivery. They have even included a return bag inside a shoe box with printed delivery address. Never got this from any other shop, so first time for everyt... Toon meer
Bedrijf heeft geantwoord
On Thursday I emailed 1-2-1 shoes about my Ecco shoes I bought last October as they were splitting. I received an email back from Woody promptly asking me to send some pictures which I did. I then re... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Order online today with fast, hassle-free delivery for some of the biggest names in Women's, Kid's and Mens footwear at 121 Shoes. Get 10 % off for newsletter subscription.
Contactgegevens
6 Lady Road, Cameron Toll Shopping Centre, EH16 5PB, Edinburgh, Verenigd Koninkrijk
- 07715 638527
- hello@shoes121.co.uk
- 121shoes.co.uk
4,9
Uitstekend
449 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Dawid is a top man!
Dawid in the Cameron Toll store is a top guy. Thanks for your help with getting me a pair of sick Ecco shoes today mate!
11 maart 2022
Review zonder uitnodiging
Superb customer service and quality brands.
I visited the 121 shoe outlet within cameron toll centre in Edinburgh recently. I was undecided and just browsing. The customer service that Sharon and Susan provided was excellent, and all my questions answered with superb professionalism and in depth knowledge with regards to different brands, quality and comfort. I would highly recommend 121 shoes to anyone looking for a classic, stylish comfortable pair of shoes.
Mr Jay Fraser.
26 februari 2022
Review zonder uitnodiging
121 shoes. Highly recommend.
121 shoes had the Clark’s boots my wife was looking for. They were £12.50 cheaper than Clark’s on sale! They were also sent overnight with Royal Mail Track and trace. The boots arrived in time and were as expected. 5 stars for 121 shoes.
20 februari 2022
Awesome customer service
I had awesome service from this store. I was making an online purchase but had a query and I got really helpful advice over the phone. The boots arrived super-fast the day after ordering. Couldn’t be happier with the boots, the great price and the excellent customer service. Thanks so much!
10 februari 2022
Good website
Good website
Well packed shoes
Shoes exactly as advertised with prompt delivery and even included a returns bag should it have been necessary to return
2 februari 2022
Excellent boots and excellent service
2 februari 2022
Fast delivery and boots are great!
23 januari 2022
Mix up but resolved
Wrong sized shoes turned up, after some discussion they issued a refund (they suggested I had worn them outside and marked the soles, not the case but nevertheless gave a refund after a short email exchange)
21 januari 2022
Antwoord van 121Shoes
Hello Bob,
We are very sorry that you are not happy with our service and take every complaint very seriously.
We have apologised for the manufacturing error that the wrong size shoes were in the box and would be more than happy to refund or replace unworn shoes.
However, the shoes you returned to us have been worn outside and we provided you with pictures in evidence. The soles are clearly worn down and in a very soiled condition and cannot be resold.
We have gone above and beyond our obligation to you and issued a full refund.
Very pleased with the quality of the…
Very pleased with the quality of the Gabor ladies boots . Exactly as advertised, excellent quality, true to size and very well packaged. Delivery time excellent, would definitely use 121 shoes again - highly recommend.
12 januari 2022
Very pleased
The shoes were delivered within a few days of placing the order they arrived well packaged in perfect condition. I couldn't get the shoes from Clarks and was so pleased that Shoes123 had them. Would definitly purchase from them again.
18 december 2021
New trainers
Straightforward and quick transaction- arrived in perfect condition- very pleased
15 december 2021
Great service
Great service - amazingly fast and good price. Discount on first order. Would use again.
13 december 2021
Excellent service
Excellent service especially from the Receptionist, Heather, who moved heaven and earth to get me the right shoes.
7 december 2021
Lovely quality boots arrived very quick
7 december 2021
Saw them
Saw them. Bought them easily navigating the web site. Delivery was prompt. I love them. Thank you.
3 december 2021
Don’t fall for the 10% discount gag
Don’t fall for the 10% discount gag, apparently the shoes I was going to buy don’t qualify. Another rip off company.
1 december 2021
Review zonder uitnodiging
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