123 Pools Reviews 

Very helpful with advise on what is the correct equipment for you. Quick to respond to queries and very prompt delivery. Overall a very positive experience. Would highly recommend.

VERY helpful advice, easy to deal with, fast delivery

Super fast delivery and great technical support

123 pools answered all my questions very promptly my goods I received were as stated on the web page. Highly recommend them

We had a delay with delivery.!
I don’t think company realised we were on the Isle of Wight.

Very helpful with regards to purchasing a pool heat pump which arrived when stated.

Excellent from start to finish. Easy to order, great advice from chat, told me exactly what I’d need to connect existing pump to heater. Great communication and would highly recommend for a hassle free way of buying pool stuff! Thanks

Full of knowledge and very quick to respond. Shipped to the republic of Ireland without issue and also advised what extra bits I might need. Contacted after about another product and gave great advice rather than just getting another sale. Would genuinely buy again without hesitation.

Great product, quick delivery, great company

Good advice via the live chat. Great price and quick delivery. Spot on.

Very helpful guidance provided via online chat so I could make the right choice. Delivery was quick and efficient, would definitely use again

Brilliant customer service, great prices, very good communication.

I had fabulous experience buying from 123 Pools. I was looking for advice on a suitable product that would clean my pool and tried to speak to several companies and had no help until I rang 123 Pools, the man was so helpful and spoke to me personally which resulted in me buying the Pool Blaster pool vacuum that recommended. It arrived and it’s everything he said, just perfect ! Oh and the price was the best on the internet too! I’m over the moon. Thank you so much 😊

We purchased the Flotide 9.6 pool heat pump and have been very impressed with the product so far. It is simple to set up and use albeit we found the manual a little over complicated. We are completely new to heat pumps and were a bit overwhelmed at first, so contacted 123 direct a few times to ensure we set up and used the unit properly. Their advice was amazing and super helpful and really simplified the whole process for us. I cannot recommend them enough for their prompt and professional advice. Also, they ensured that we didn’t purchase items we didn’t actually need whereas other companies could have taken advantage. We will definitely use this company again when we are ready to upgrade our pump filter etc and if you are looking to buy a heat pump, buy from this company.

Incredible customer service and knowledgeable beyond expectations

Quick delivery and easy ordering process

Easy to deal with super service!
Thanks dave

Brilliant service. Such an easy company to deal with. Highly recommend these people. Speak to Nick, he's got a wealth of knowledge re pools and helped me navigate the pool heater mine field.!

Fast delivery, easy to order. Would recommend. Hot tub was competitively priced