1st Avenue Reviews 

Since 11th of May 2009 1st Avenue Avenue have been looking after my London GMV property portfolio. I would first of all like to thank Paul Endacott and his team for an excellent job through the years. Recent I got to deal with Josh, and he blew me away with his attitude attention to detail and "massive hands on approach". Most of my portfolio is in the south West of the UK and West of Ireland and I don't get to London very often. So I depend on Josh and the team at 1st Avenue to make sure that tenant management is seamless and a lot can go wrong /amiss especially at pre check in for the new tenants. Josh personally oversaw the painting and decorating of the latest property to switch tenants, as well as acquiring matteress, microwave and various bits and pieces. And then he sent me a video, just to reassure me that it was all fine. That bit just there is worth a million dollars. So thank you Joshua and your team. Best wishes John Griffin

I just wanted to say thank you to Josh D on being so helpful, polite and patient explaining the rental process to me . I would definitely recommend 1st Avenue. Thank you

This was my first time in the world of property searching and inquiries, but 1st Avenue made the entire thing seamless and made me feel less like an alien! Many thanks to Josh D specifically for his help and support.

I have been a happy tenant of 1stAvenue in North Greenwich for over 2 years now. We have been through various issues, but they have become way better now. My questions are attended to promptly & efficiently. I am very happy with the entire team, they are all very helpful. Becky, the property manager, is nice, kind and attentive. I look forward to continuing to stay in the apartment that they manage. Thank you!

Thank you Prashant for the help!!
1st Avenue is the one place where you can get the best service and help for house search!! Good service and excellent staff

Thank you 1st Avenue for the best viewing and the help which you have done while searching for a house!! Special Thanks to Prashant Bhoir for the help and support throughout the process!!
Good staff, helpful people and best service

Frankie was really helpful in securing a rental property for us.

Whilst he was away the rest of the team filled in appropriately also.

My experience working here was extremely negative from day one. On my first day, I was late due to the lack of staff parking. Despite raising this issue immediately, a staff member later claimed I hadn’t addressed it, which was untrue. The workplace environment was hostile, unwelcoming, and left me feeling very uncomfortable.

I was dismissed via text message without any proper discussion of the issues I had raised, including serious concerns about inappropriate behaviour from the branch manager. In addition, my car was not added to the parking system as promised, which resulted in multiple parking tickets. These escalated into court fines, and when I raised this with management, their response was essentially dismissive, telling me I should have paid them earlier — with no acknowledgement of their failure to register my car in the first place.

Overall, this company demonstrated a lack of professionalism, accountability, and basic duty of care. The entire experience has left me deeply disappointed and negatively affected. I would not recommend working here.

Matthew has been extremely helpful so far in the process of completing my housing. He’s made everything run smoothly, and nothing is ever too much to ask. He’s approachable, efficient, and always willing to help, making the whole experience much easier.

Very polite and a great listener. Very professional service.

Mathew is excellent in what he does! Very clear and well spoken!

Great experience overall and would highly recommend!

I came in for a viewing and I am happy I did the viewing. It was very helpful and informative. Thank you 1st Avenue and Matthew for a pleasant experience.

1st Avenue made a potentially stressful process completely smooth. Big shout out to Matthew Amos, highly recommended!

Very helpful, it was a pleasure working with on finding a new home for me and they had some of the best properties in London (south precisely). I really appreciate Matthew and the team for the advice, the help and time they spent on trying to please me

Great work with a vibrant team. Soo happy with outcome. Sunny, B, Helen & Lucille were fantastic!

I am fighting hard to keep in all the bad words this company deserves. All I can say is to avoid them at all cost. they do not take any accountability for their poor unprofessional services. their focus is purely on making money, no customer care, no respect. Every single interaction with them is a A COMPLETE MOCKERY

AVOID. AVOID. AVOID. Please avoid renting at all costs. I never leave reviews but i hope that i can help people wanting to rent with this agency. They will try to scam you as much as possible, I have never been treated as badly as i have with this agency. They will use every legal avenue to scam you and withhold your deposit from you. Please also read up on your rights as a tenant, they are not up to date on this and will use outdated laws against tenants. Emotionally draining tenants is their goal which explains the high turnover. Please rent elsewhere.

Staff never reply to emails.
I show up at their office talking about some flats I would like to view.
She said she will send me an email for details,
never receive any emails.

Never ever use them again.