So satisfied with 1st Avenue Greenwich team, a special thank you to Nikita and Phoenix. Thank you for your hard work and always assisting . I have moved into a property about a month ago, Nikita and P... Toon meer
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Lees wat reviewers zeggen
Thank you Phoenix,you have made my rental experience stress free. Thank you for keeping me updated, your kindness and most of all your professional service. I have moved into a clean property. When I... Toon meer
We have worked with Nikita for many years, she’s great to work with. She communicates clearly and is very organised, she makes sure everything is lined up so the jobs run smoothly, she respects our... Toon meer
Selling my property with Matthew Amos was a breeze. From proving in-depth documents about my flat in the current market, to finding buyers and through the selling process. He was always there to... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
No jargon. No hidden fees. Just stellar, transparent service from valuation to completion. Understand the market value to make an informed decision with expert advice from one of London's most respected estate and letting agents.
Contactgegevens
Alliance House, London Road, Bromley, BR12FY, Bromley, Verenigd Koninkrijk
- 020 8293 8600
- info@1stavenue.co.uk
- 1stavenue.co.uk
4,6
Uitstekend
44 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Made a enquiry to rent an apartment…
Made a enquiry to rent an apartment from 1st Avenue and firstly they didn’t get back to me. After the second attempt I phoned them and explained that I was ringing to enquire about renting one of their apartments. I spoke to a woman called Michelle and quite frankly found her quite rude, uninterested and unhelpful. She had no personality it was like talking to an automated service. She said that she would send me a link for an online viewing but never sent it. I got the impression she really wasn’t interested in renting me the apartment hence her uninterested attitude and failure to sent me the link for my online viewing. Won’t use them again
28 februari 2022
Review zonder uitnodiging
Antwoord van 1st Avenue
We're sorry that you had a poor experience with us. Michelle is usually quite good when if comes to looking after customers, so I'm sorry that you did not get the service you were expecting.
I have just moved out of a flat which I…
I have just moved out of a flat which I rented for several years through 1st Avenue in Croydon. I always had any issue dealt with promptly with no fuss. The staff are all helpful. I never had any cause to complain and I would recommend them, and use them again in the future.
19 november 2021
Review zonder uitnodiging
Antwoord van 1st Avenue
Thanks for taking the time to review the service. Many Thanks
Un-responsive staff, tenants deposit holder
I am extremely disappointed the way they treat their customer. I rented a apartment through 1staveneue.co.uk last year 2020 during lockdown, so we could not visit the property and through video and information provided us we confirmed the property. The property were listed as "zero deposit" but when we like the property and informed our current landlord about our move, they asked us 5 weeks deposit. This was the first think they fooled us. Anyway we have to move so we paid deposit.
Then we moved to property the property were not at all cleaned all over dirt's, furniture were broken and open nail on walls. we reported this multiple times but those query never addressed, so we cleaned our selves.
Since we were in contract, after 6 month we decided to move out and we handed over very clean property compare to what we got. But still they want to deduct £240 in name of cleaning. THough their end of tenancy report does not show anything specific. As per TDS the deposit should be paid back within 10 days. I am still waiting for my deposit after 20 days. So this seems to their business model. Where they are inclined toward benefiting the property owner and unethically holding tenants deposit.
So please be aware of finalizing any property through them. Only go through them if you got some extra money and don't care if that does not comeback :-)
2 augustus 2021
Review zonder uitnodiging
Antwoord van 1st Avenue
We're sorry that the landlord made a last minute change of mind. It's frustrating for us as well as you, we get that. Please accept our apologies on behalf of the landlord.
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