The communication from 2B, from the minute you place your order to the moment its received is outstanding- the best of any company I have used. Their company ethos is fantastic, the gift of wildflower... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We had such a fantastic experience with our purchase with 2BScientific. They supported us right from the start from discussing our project to helping us with literature searches to find the righ... Toon meer
Bedrijf heeft geantwoord
I made an error on my purchase item catalog number and was worried that the item couldn’t be exchanged (which I was expecting). The team were so kind and helpful, and the exchange was sorted out promp... Toon meer
Bedrijf heeft geantwoord
2BScientific offers a wide range of products, and from what I have tested, they are of high quality. The assistance I have received from my account manager (Maria Campailla) has been excellent,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over 2BScientific
Geschreven door het bedrijf
Our team works tirelessly to ensure that our client's needs are met, and their expectations exceeded. From cutting-edge assays and technologies to reagents for basic research, we offer a wide range of innovative products designed to meet the needs of researchers across various disciplines.
View Our Products Learn More About Us Contact Us Today
Contactgegevens
Office 4, Building A, OX5 3JA, Kirtlington, Verenigd Koninkrijk
- +44 1869 238033
- info@2bscientific.com
- 2bscientific.com
4,8
Uitstekend
162 reviews
Vraagt klanten om een review
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great communication and tracking of…
Great communication and tracking of reagent. Reagent came quickly and was shipped at the correct temperature.
9 september 2025
Antwoord van 2BScientific
Thank you for your feedback, we are pleased to hear that your products arrived quickly and with no issues.
We hope to work with you again very soon.
Jaime
Really good company 😊
Really good company. Website easy to use. Kept me updated with the order. Will definitely use again.
3 september 2025
Antwoord van 2BScientific
Thank you very much for your reply. We are very happy that you had a positive experience with our website and that you were kept updated at every opportunity!
We hope to hear from you again soon.
Jaime
Excellent customer service.
29 augustus 2025
Antwoord van 2BScientific
Thank you for your review, we are very happy to hear feedback from our customers.
We hope that we can keep up our excellent service for you again in the future!
Jaime
Ordered a kit, arrived very fast
We ordered a kit for use with our flow cytometer, the kit arrived fast.
27 augustus 2025
Antwoord van 2BScientific
Thank you for your review; we are always delighted to receive feedback.
We are very happy to hear that our products helped you and arrived quickly!
We hope to be able to deliver our products very quickly to you again soon!
Jaime
Antwoord van 2BScientific
Thanks for dropping us a review — we really appreciate it.
Hope to work with you again soon!
Sean
Excellent service all round
Friendly staff and a good discount given for first time customers. Product arrived in excellent condition and earlier than expected. I was also kept well informed of the status of my delivery.
26 augustus 2025
Antwoord van 2BScientific
Thanks so much for the great feedback.
We’re really pleased to hear you had a smooth experience — from the friendly team to the speedy delivery and discount. It’s brilliant to know everything arrived in perfect condition and ahead of schedule.
Hope to see you again soon!
Sean
Antwoord van 2BScientific
Thank you for your review.
We’re really glad to hear you found our service fast and efficient — that’s exactly what we aim for. It means a lot to know we hit the mark for you.
Looking forward to helping you again soon!
Sean
Outstanding customer service
Outstanding customer service. When DHL failed to deliver my parcel—a very costly reagent requiring storage at -80 °C—due to an address error by the delivery driver, Alison Cleary was exceptionally helpful. She promptly assisted me in contacting DHL and arranging redelivery, and thanks to her swift action, the shipment still had dry ice when it arrived. I am very grateful for her support - give her a raise!
21 augustus 2025
Review zonder uitnodiging
Antwoord van 2BScientific
Thank you very much for your feedback.
We’re so pleased to hear that Alison was able to step in and support you when there was an issue with your delivery - it’s wonderful to know her help made all the difference. We’ll be sure to share your kind words with Alison and the team – feedback like this really means a lot to us.
Hope to work with you again soon!
Sean
Make great timely suggestions
They reviewed my order and suggest great cheaper alternatives which was very helpful. Very timey too. Will definitely use them again. I also liked the seeds that came with the order and I look forward to seeing them flower =]
30 juli 2025
Antwoord van 2BScientific
Thank you very much for your feedback.
Our technical experts are always driven to help 2BScientific customers get the most out of their budgets! We are very happy that we were able to help you.
Jaime
all aways respond promptly to enquiries
5 augustus 2025
Antwoord van 2BScientific
Thank you for your review; feedback is very important to us here at 2BScientific.
We are overjoyed to hear that the 2BScientific team is always ready to help at a moment's notice!
We hope to work with you again very soon!
Jaime
Very helpful customer service
Very helpful customer service.
Mistake with delivery address but very quick response and correction.
28 juli 2025
Antwoord van 2BScientific
Thank you for your review.
We are very glad that your problem was addressed quickly and efficiently. We pride ourselves on our ability to communicate quickly and efficiently with our customers.
We hope to work with you again very soon.
Jaime
Cell line
Very helpful, that I could get a second vial of a cell line that initially did not grow well in cell culture.
14 juli 2025
Antwoord van 2BScientific
Thank you very much for your review.
We are pleased that we were able to help you with your work. We look forward to working with you again soon!
Jaime
Quick, reliable
22 juli 2025
Antwoord van 2BScientific
Thank you for your review!
We are delighted that your experience with us was up to standard!
We hope to work with you again soon.
Jaime
Items did not arrive in the agreed…
Items did not arrive in the agreed period and I had to chase twice. Other orders for the same item were delivered before this order. The final delivery was made three months late.
UPDATE: Regarding the below response from the company, the below information about the supply chain was not communicated. The order was placed April 28, with delivery expected within 30 days. On June 9, I chased and was told I would be updated. On June 17th I chased again. On June 23 I was told a rush order had been placed. On June 24 I was told the item was anticipated for July 2. On July 8 I received a dispatch notice. The item arrived on July 9. Compensation and apology and explanation was offered on July 14. The compensation offered is 25% off a future order of £500 and some honey.
8 juli 2025
Antwoord van 2BScientific
Thank you for your feedback, customer opinions are held in the highest regard here at 2BScientific.
The manufacturer for your product has recently undergone massive changes in leadership and structure due to a recent merger. Unfortunately, this has impacted many of our customers by causing extremely long delays. We apologise for this delay and for our lack of clarity on this issue. The 2BScientific team prides ourselves on keeping our customers up-to-date at every stage. We have investigated both any internal and external issues to prevent any future delays and inconveniences.
I understand that our team has reached out to you in regard to compensation, which can hopefully be of some use going forward. Be sure to get back in touch with us whenever you require assistance; the 2BScientific team is here to help.
Jaime
Always great service
Always great service, with the order being dispatched quickly and emails being sent to keep me up to date with it's progress. Thank you!
2 juli 2025
Antwoord van 2BScientific
Thank you for your review!
We are very happy that our service was helpful and that our communication was on point!
We hope to work with you again soon!
Jaime
Excellent customer service by both…
Excellent customer service by both Helena & Bethan, who made sure my order was delivered ahead of schedule. Thanks both!
10 juni 2025
Antwoord van 2BScientific
We are very pleased that our team were helpful for you and your products were delivered ahead of time!
We hope to work with you again sometime soon.
Jaime
Request for quote sorted in a timely…
Request for quote sorted in a timely manner. Delivery rapid
4 juni 2025
Antwoord van 2BScientific
Thank you for your feedback.
We are very pleased that you were able to get a quote from us very quickly and your delivery time was up to standard! We aim to issue quotes and send products out as soon as we can!
We hope to work with you again soon.
Jaime
Antwoord van 2BScientific
Thank you for your review, we are very pleased that your products reached you quickly and that your experience with our customer support team was helpful!
We hope to work with you again soon.
Jaime
Efficient delivery
22 mei 2025
Prompt and efficient service
20 mei 2025
Antwoord van 2BScientific
Thank you for your feedback. We are very pleased to hear that your experience with us was up to your standard!
Jaime
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