This is the secund time I use this website to buy contacts. The price is quite good however their customer service is superb. No doubt I will do business with 393 in the future again.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I’ve now have had several orders from 393lens.com and I have always had a great experience with them. They provide a very reliable and dependable service for me and I would not hesitate to order f... Toon meer
Bedrijf heeft geantwoord
I loved the price and and shipping status update was great but when I received my order, I see why I loved the price, box was only half full, meaning usually comes in 6 lenses per box, only had 3. I s... Toon meer
Bedrijf heeft geantwoord
It is always a pleasure ordering lens from 393lens.com The shipping is always prompt and the parcel is received within two weeks. The shipment price is included when you buy a slight minimum numbe... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
393lens.com is the friendly business next door kind of Online shop, selling branded contact lens, shipping to Hong Kong, Australia, New Zealand, South Korea, Singapore, Philippines, Taiwan, USA, UK, Canada, Malaysia, Israel and other countries around the globe. If you need anything, we are here with a smile and a solution for you.
Contactgegevens
4,6
Uitstekend
436 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The shipping is very fast.
22 augustus 2022
Antwoord van 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
Antwoord van 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
Fast delivery with prompt response…
Fast delivery with prompt response during sales and item clarification through whatsapp
15 augustus 2022
Antwoord van 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
Quantity Issues... only 3 lenses per box
I loved the price and and shipping status update was great but when I received my order, I see why I loved the price, box was only half full, meaning usually comes in 6 lenses per box, only had 3. I should've read the description more closely but I've been wearing same lens for 7 years and getting only half on the quantity seemed wrong.
25 juli 2022
Antwoord van 393lens.com - Contact lens Online
Dear Julia
Manufacturers decide the package quantity not us, in this case CooperVision decides the quantity.
We understand that cutomer might not know this, so every product we sell has these details on the product page itself,
We invite customers to read the same, or contact our customer service and clarify.
And in case the customer is not happy, the items can be returned, no questions asked.
Please contact our customer service for arranging any returns.
Further to the issue raised by you
this is the link of the item you ordered
https://www.393lens.com/biofinity-toric
Kindly click on the link and under specifications tab look for "Lens per Box"
Now honestly, do tell us if the seller should be given a bad rating because the customer didnt read the description on the product page?
Smooth order process and fast delivery.
18 juli 2022
Antwoord van 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
It is always a pleasure ordering lens…
It is always a pleasure ordering lens from 393lens.com
The shipping is always prompt and the parcel is received within two weeks. The shipment price is included when you buy a slight minimum number of lens or amount of money. The best aspect is you’ll get the lowest prices in all of the Internet and the most top brands and exclusive items as well. I highly recommend buying from them with full confidence and contentment. This review is from a long time satisfied customer of more than 7 years.
18 juli 2022
Antwoord van 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
This is my 3rd purchase.
This is my 3rd purchase. I am happy with my order. Glad the item was received in good condition to my mailbox. Thank you 393 lens! 😊
12 juli 2022
Antwoord van 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
Excellent service
Excellent service. My usual supplier stopped stocking my lenses. I found 393lens.com on the internet and order lenses to be sent to Australia. Great price and quick delivery. I'll be ordering again.
9 juli 2022
Antwoord van 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
A good purchase experience
Good packaging. Item arrived quick. Long expiry date for the lens
4 juli 2022
Antwoord van 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
reliable, quick delivery
reliable website, good prices, quick international delivery. contact lenses seem authentic. i've made repeat purchases.
16 mei 2022
Antwoord van 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
Everything was processed excellence
12 mei 2022
Antwoord van 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
Dependable with good price
3rd time using the site and again good pricing and efficient delivery. Happy to recommend.
27 april 2022
Antwoord van 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
legit website and competitive pricing…
legit website and competitive pricing for my prescribed contact lens. Will definitely come back again.
6 april 2022
It saved my life! fast delivery!
I was staying in Sri Lanka. My eye sight needed toric lenses and here it was hard to get the daily toric lenses. I was so desperate because I just finished lenses. Then I found 393 lenses. The price was reasonable and as soon as I ordered i connected with the staff on WhatsApp. I asked for the fast delivery and they did a great job! Once it's despatched i could track where it was and that made me relived knowing that it's coming toward me. It took about a week to receive them and the delivery guy also contacted me before delivering to make sure the exact location.
I would like to say thank you so much 393lenses! I would highly recommend to anyone in the world who need to order contact lense online to use this website.
1 maart 2022
Very very helpful and friendly staff
Very very helpful and friendly staff, and always reply to any requests in a very timely manner.
10 februari 2022
Arrived on time
6 februari 2022
Fast delivery and will order again !
6 februari 2022
Good and fast
24 januari 2022
I'm am a new resident living with my…
I'm am a new resident living with my son and had only had a limited supply of my daily lenses. I was very nervous about buying some on line here in Hong Kong. I am very long sighted which is therefore an unusual prescription in HK. But for 393lens.com it was no problem I had them within a week and at a very good price. The WhatsApp customer service was excellent and I will happily continue to use this service
17 januari 2022
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.