A dear friend sudden passed away and I wanted to get something personal to give to his grieving mom. She instantly started crying holding it saying she feels like she will always have a piece of him w... Toon meer
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First of all I don’t write many reviews, so let’s give credit where credit is due. I ordered a personalized 3d crystal keychain with picture inside. It was ordered late on a Sunday night, and within... Toon meer
Bedrijf heeft geantwoord
Seen your product at the Petvalu tradeshow. Absolutely loved the product, the quality and how quickly it can be produced on site. Owners and I are discussing bringing one into our store at some point.... Toon meer
I've ordered from 3DCrystal twice now. The first time was easy and straightforward, all done on their very simple to use website and the crystal came out looking incredible. The seco... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
"We want the person who is giving our 3D Crystal as a gift, to be as excited about giving it, as the recipient will be about receiving it. And its my firm belief that when there's sincere, un-compromised focus on such a vision, revolutionary innovation is realized" Riyaz Datoo Founder & CEO
Contactgegevens
Verenigde Staten
- 1.800.990.4010
- 3d@3dcrystal.com
- 3dcrystal.com
4,8
Uitstekend
2K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Kat was fantastic and helped me through…
Kat was fantastic and helped me through the process when I got stuck! Thank you Kat!
12 mei 2026
Antwoord van 3DCrystal.com
Thank you so much for your kind words! It was truly a pleasure assisting you throughout the process. We’re so glad we could help make everything easier for you. Thank you again for choosing 3D Crystal!
– Kat & The 3D Crystal Team 💎
Great Customer Satisfaction
I am very glad to recommend 3D Crystal for making your great gift to your loved ones. Ms. Pearl, an artist and customer service staff at 3D Crstal went extra mile to ensure the heart crystal I ordered is perfectly made and delivered quickly to meet my critical timeline. I am grateful for 3D Crystal's excellent work and customer services.
8 mei 2026
Review zonder uitnodiging
Antwoord van 3DCrystal.com
Thank you so much for your thoughtful review and recommendation! We’re truly grateful for your kind words about Pearl and our team. It means a lot to hear that your heart crystal arrived on time and met your expectations, especially for such an important occasion. Thank you again for your support and trust in 3D Crystal.
– 3D Crystal Team 💎
I ordered a glass portrait as a gift…
I ordered a glass portrait as a gift for my wife with a rotating base. It looks amazing and with good quality!!! My wife was really happy!!!
9 mei 2025
Antwoord van 3DCrystal.com
Thank you so much for your wonderful review! We’re thrilled to hear that the glass portrait and rotating base made such a special gift for your wife. Knowing she was really happy with it means a lot to our team. We truly appreciate your support and hope to create another meaningful piece for you in the future!
– 3D Crystal Team 💎
Wanted to try different pictures
Wanted to try different pictures, had to verify my email every picture
9 mei 2026
Antwoord van 3DCrystal.com
Hi there!
We are glad that you are enjoying the ability to view a 3D proof of your preview on the spot! 😊
Although the functionality of re-verifying could be a bit tedious at times, its just a measure to prevent misuse from people who use AI bots to abuse the preview system.
We hope that you had a great time making the design as much as we enjoyed producing the piece.
— The 3DCrystal Team 💎
Kat personally reached out to me to…
Kat personally reached out to me to make sure my order was perfect before it shipped, and after completing the order I received the order the next day! The art work is amazing and all the parts including the free keychain are high quality. Thank you for the excellent service!
6 mei 2026
Review zonder uitnodiging
Antwoord van 3DCrystal.com
Thank you so much for your kind words, Michael! It was truly a pleasure helping with your order. We’re so glad to hear everything arrived quickly and that you loved the crystal and complimentary keychain. Your support means a lot to our team, and we hope to create something special for you again in the future!
– 3D Crystal Team 💎💎
I purchased a 3D Crystal for my partner…
I purchased a 3D Crystal for my partner after his dad passed and we received it today and we absolutely love it. The team were so extremely helpful with my request and when I spoke to a team member, (Jason) he went above and beyond to answer my questions. I honestly cannot recommend these guys enough. We will be placing another order very soon.
7 mei 2026
Review zonder uitnodiging
Antwoord van 3DCrystal.com
Thank you so much for your kind words and support. We’re truly honored to have been part of creating something meaningful for you and your partner during such an important time.
I’ll be sure to pass your message along to Jason as well. We really appreciate your trust in our team and look forward to assisting you again in the future.
– 3D Crystal Team 😊
Seems pretty easy to go through the…
Seems pretty easy to go through the process…got emails immediately…I will be satisfied if the final product can be seen and shows up at my door undamaged by Mother’s Day as I paid extra hoping it will…….thanks
7 mei 2026
Antwoord van 3DCrystal.com
Thank you for your review and for placing your trust in us for such a special Mother’s Day gift. We’re happy to hear the ordering process has been smooth so far.
Our team is working hard to ensure your crystal arrives safely and in time for Mother’s Day. We truly appreciate your support and hope you’ll love the final product once it arrives.
– 3D Crystal Team 😌
I ordered this hear shaped etched image…
I ordered this hear shaped etched image of my family together with a happy mothers day engraved on it and it arrived the next day. Was well worth it for an extra 12 bucks to get it done so quickly. I was expecting towards the end of the week but was super impressed by how quickly they work and the quality. As a added bonus they through in a heart shaped key chain with the same image on it. Quality work and amazing turn around. I almost thought because of the pricing it was too good to be true and worried about my money but nope. Got a tracking number the same afternoon I placed the order. Great Job guys!
5 mei 2026
Antwoord van 3DCrystal.com
Hi Jonathan,
Thank you so much for sharing your experience with us. We’re thrilled to hear the heart-shaped crystal for Mother’s Day arrived so quickly and exceeded your expectations in both quality and turnaround time. It’s wonderful to know the added keychain made the experience even more special.
We completely understand being cautious when ordering online, so it means a lot to hear we were able to earn your trust from the moment you placed the order through delivery. Providing fast service without compromising quality is something our team works very hard to achieve.
Thank you again for your kind words and support.
— The 3DCrystal Team 💎
3 stars
3 stars. Reason why, I just ordered the gift. For how small it is, it’s pretty pricey. And I haven’t received it yet to have a better view of it. So the star rating could stay the same or become less.
Update: two days later from ordering, the items were delivered. That was very fast and unexpected. I didn’t opt for the fastest either. And the items are nice and packaging was cared for. Thank you.
4 mei 2026
Antwoord van 3DCrystal.com
Hello,
Thanks for sharing your input on the cost. We put every ounce of effort to put our best foot forward as the leaders amongst the subsurface laser engraving community.
The innovation, technology (engineered by Cockpit3D), and optic crystal material that we also sell is a mark of pride in our work and we are happy that you chose us to be a gift maker.
If there is anything our team may be able to assist you in, feel free to give us a call or email. 😊
— The 3DCrystal Team 💎
Great product and on time
19 april 2026
Antwoord van 3DCrystal.com
Hi Marion,
We’re happy to hear you were pleased with the product and that everything arrived on time. Thank you for taking a moment to share your feedback with us.
— The 3DCrystal Team 💎
Antwoord van 3DCrystal.com
Hello Dennis,
It’s great to hear the process felt relatively easy, especially for someone who doesn’t consider themselves very tech-savvy. We work hard to make the experience as simple and user-friendly as possible, so your feedback is truly appreciated.
— The 3DCrystal Team 💎
Easy to order and nice product.
5 mei 2026
Antwoord van 3DCrystal.com
Hi Ed,
Cheers to you for a lovely gift created! Thank you and we hope you enjoy it as much as we loved making it. 🙂
— The 3DCrystal Team 💎
Antwoord van 3DCrystal.com
Hello Robert,
Najlepša hvala za vaše sporočilo. Veseli nas, da ste zadovoljni in da se k nam vračate tudi po vseh teh letih. Vaše zaupanje nam res veliko pomeni.
— The 3DCrystal Team 💎
I emailed this company because google…
I emailed this company because google stated that they were located in Kings Plaza Mall. They are not located in the mall. I emailed them my picture and the words that I had wanted. The picture was a perfect replica of the original. The space in between the lines were too close at first, but they immediately made the adjustments. The finished product was amazing. There delivery time was fast and I feel that the price was affordable.
1 mei 2026
Review zonder uitnodiging
Antwoord van 3DCrystal.com
Hello Michelle,
While we do not have a physical booth/store, we do make up for it in customer service. We are glad that the agent was able to assist you with a proof.
Your feedback also means the world to us and so we always listen word for word to ensure we make the perfect gift. Thank you for showing your appreciation by making the greatest gift ever at 3DCrystal.com. 😊
— The 3DCrystal Team 💎
Ordering was easy and I would have…
Ordering was easy and I would have given 5 starts if it weren't for the fact that you can't view accessory descriptions. I have no idea if the base is AC or battery operated, and you have a choice of 2.
2 mei 2026
Antwoord van 3DCrystal.com
Thank you for sharing your feedback. We’re glad to hear the ordering process was easy, and we really appreciate you pointing out the difficulty with viewing accessory descriptions. That’s helpful insight as we continue improving the website experience.
For your question, our light bases typically come in two options: one that is USB/AC powered and another that is battery-operated. If you ever need help choosing the right one, our team is always happy to guide you.
In our newest remodels for the 2026 year, we have all our bases compatible with a USB and battery included simultaneously.
Thanks again for your support and for taking the time to let us know.
— The 3DCrystal Team 💎
Good Quality Products
We have had 3D Crystal photos for 15 years & we have always been happy with the product! Recently, our 10 year old light base quit working so we just ordered another one!
2 mei 2026
Antwoord van 3DCrystal.com
Hi Neil,
Your continued support over the past 15 years truly means so much to us. We’re so glad to hear you’ve consistently been happy with your crystals over time.
It’s great that you were able to replace the light base and keep enjoying your piece. If you ever need anything else or have any questions, we’re always here to help.
— The 3DCrystal Team 💎
Easy to order
Easy to order! Hopefully it ships a fast as the website states! If it got delivered before next weekend that would be amazing!
1 mei 2026
Antwoord van 3DCrystal.com
Thank you for your feedback! We’re happy to hear ordering was easy. Our team is working to process and ship your order as quickly as possible. If you have any questions or need an update, please don’t hesitate to contact us at 3d@3dcrystal.com .
Thank you for choosing 3DCrystal 💎
Not much space to write,but I'm trying…
Not much space to write,but I'm trying to write 2 simple words. I contacted this studio for a gift idea. Mr. Jason,artist and customer service representative at 3D Crystal, made everything fantastic...we spoke via email, and he responded immediately and made special suggestions. Excellent service. I highly recommend.
1 mei 2026
Review zonder uitnodiging
Antwoord van 3DCrystal.com
Thank you for your wonderful review! We’re so happy Jason could assist you and make your experience a great one. We truly appreciate your support!
Thank you for choosing 3DCrystal 💎
Just what I was looking for!
1 mei 2026
Antwoord van 3DCrystal.com
That’s wonderful to hear ! We’re so glad we could provide exactly what you had in mind.
Thank you for choosing 3DCrystal 💎
Outstanding!
Businesses that offer exceptional customer service are getting harder to come by so it is very refreshing when you get the kind of communication and attention that I received from Jason on this order, there was a glitch with the order process and it was rectified very quickly and with a great amount of care, my products arrived super quick and are brilliant. Thank you again so much I could not recommend you guys higher.
30 april 2026
Review zonder uitnodiging
Antwoord van 3DCrystal.com
Thank you for such an amazing review! 😊 We’re so glad you had a great experience and that Jason was able to assist you every step of the way. Enjoy the crystal , and we look forward to serving you again!
Thank you for choosing 3DCrystal 💎
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