⭐⭐⭐⭐⭐ Great service from Grahim! He collected my motorcycle and was very friendly, polite and professional. He took the time to explain everything clearly and made the whole process easy and stress... Toon meer
Bedrijf heeft geantwoord
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⭐⭐⭐⭐⭐ Great service from Grahim! He collected my motorcycle and was very friendly, polite and professional. He took the time to explain everything clearly and made the whole process easy and stress... Toon meer
Bedrijf heeft geantwoord
Alex was my collection driver this morning, had a phone call about an hour before he was on time and great to deal with very thorough, told me exactly what the next steps are and when the bike would b... Toon meer
Bedrijf heeft geantwoord
Wow just had my Hayabusa back after a big accident. The whole team have been amazing sourcing original parts making sure the brakes the caused the accident were fixed. Even down to the deli... Toon meer
Bedrijf heeft geantwoord
Unfortunately, I had an accident on my bike and needed the services of 4th Dimension. Their service has been exemplary from start to finish. Initially Ben rang about what repairs were needed and talke... Toon meer
Bedrijf heeft geantwoord
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 45% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quick to get details, Quick to put things in action and to transfer to another assistant was a quick transfer too.
All sorted within 5 - 10 minutes at most.
Great service from Dean who delivered my hire bike and collected my bike for assessment. Friendly, helpful and professional.
Overall, very impressed with 4th Dimension so far.
Graham was a great guy who explained things really well. Great service, would recommend.
Very good communication, the driver Dean was very polite and courtious. Would have no hesitatio in recommending.
Thsnk you.
Informative so far .Got my claim up and running and alternative transport very quick and efficient.
Tony was brilliant called me before coming. No issue coming to my house work and picking the bike. Brilliant Tony was perfect.
Tony what guy.
Really helpful, phoned up the day before and 20 mins before he arrived. Moved the bike out of the van carefully.
Picked up the hire bike with no fuss.
All good and very happy with the service.
Tony was great turned up on time rang when he was 15mins out great service
Great service again from Graham. Rang to give exact time of arrival 20 mins before
Answered the phone quick, explained everything to me about my claim, very professonal. Took a quick statement from me, went through my policy with me, and put my claim in
Cant fault them.
I feel the claim could have been handled more quickly but I do believe that it was handled fairly so I am happy with the outcome.
Efficient helpful prompt service.
Dean came to pick up a scooter. He was very pleasant and professional.
He is very helpful his name is Paul is great
Dean was really friendly, and helped with all the needed paperwork. When completed he took away my bike and make sure everything was ready with the replacement before handing it over. 10/10 customer care.
Paul was super kind and patient with us. Helped us BIG TIME when we couldn’t find parking in our usual place. 10/10 service! Thank you so much :))
Got off to a poor start where I feel I was coerced down the Hire Agreement path. The hire, storage and waiver fees were extortionate and despite what they said, I would ultimately be on the hook for these. At the very least, I would need to be cooperative and compliant for an indefinite period.
Because I refused to sign the contract and instead claim via my insurance policy, I believe I was treated as low priority and had to chase every other day for anything to happen. There was also an endless amount of form-filling and repeating myself.
However, once my motorcycle finally reached Lewis, the engineer, the matter was brought to a swift conclusion. Lewis was very quick to respond to emails and arranged the return of some personal effects.
There were several individuals I spoke to who are a credit to the business, but I think there is a problem at the top where they need to reconsider the ethics of the business.
Graham was very professional and friendly.
Graham the driver was very professional in his approach and treated my bike like his own so far so good
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