This is the first time i've used a proxy service to purchase merchandise. Honestly, it was so simple to use the website. I can see the tracking for each item, when it gets to their warehouse and when... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
From a seasoned proxy buyer’s perspective, 8mart.jp offers a more responsive and personal service compared to other similar service providers (for japan goods). Made a few purchases and the whole proc... Toon meer
8mart continues to be very patient and efficient with helping me find and purchase the items I want! The first time I used 8mart was to buy specific anime/game merch that I otherwise could not get her... Toon meer
Bedrijf heeft geantwoord
First time using 8mart, it has been a pleasant experience thus far. While currently 8mart charges 500yen per item, they help to procure and remind sellers, store, check and ship items in good order. I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over 8mart.jp
Geschreven door het bedrijf
Welcome to 8mart!
We are a Japan proxy shopping service. We purchase items sold in Japan on behalf of customers living overseas and deliver them right to your doorstep! 🚀
Know exactly what you want? Go ahead and send us the link!
Can’t find the exact link of what you want, send us a request and let us help you!
Sign Up For Free
We are a Japan proxy shopping service. We purchase items sold in Japan on behalf of customers living overseas and deliver them right to your doorstep! 🚀
Know exactly what you want? Go ahead and send us the link!
Can’t find the exact link of what you want, send us a request and let us help you!
Contactgegevens
Room 405, Yamato Building 1-6-16 Kanda Izumicho Chiyoda-ku, 101-0024, Tokyo, Japan
- +81-70-4406-5058
- contact@8mart.jp
- 8mart.jp
4,9
Uitstekend
553 reviews
Zo gebruikt dit bedrijf Trustpilot
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Fast, informative, and best proxy out there!
1 year later I’ve ordered again and to my surprise….
they’re still just as satisfactory and quick! It was almost back and forth, me confirming shipments and requesting and almost seconds later getting emails updating me that my products have been shipped out or a box has been created. I was impressed and pleased with the care and updates put in, and the speed. It was about a 1.5 weeks tops.
Shipping costs and service fees aren’t crazy at all in my opinion, and I saved about 100 dollars extra importing from jp through 8mart rather than ordering from my own eBay!
Extremely happy again with 8mart! Will not be changing proxys anytime soon. :o)
21 juli 2023
Review zonder uitnodiging
Antwoord van 8mart.jp
Hi puddingD,
Thank you very much for always using 8mart and for the kind review!
Our team members are pleased to have been able to provide you with a satisfactory service.
We hope to shop with you again sometime soon!
Thank you,
The 8mart Team
26 packages later~
I'm trying not to review every time I get an order just because I'll be here basically once or twice a month... But 8mart continues to meet my expectations. The staff are on top of things and great at being in contact with sellers about different things and I'm very appreciative of that. They continue to pack things in a compact manner. This saves me money and when I have to pick up the package from a holding center, it is easy for me to carry home.
10 juli 2023
Antwoord van 8mart.jp
Hi Ivy,
Thank you very much for always using 8mart and for the kind review!
Our team members are always happy to serve you.
We will do our best to continue to provide services that meet and sometimes exceed your expectations.
Thank you very much,
The 8mart Team
I appreciate the fast response
I appreciate the fast response. I didn.t give 5 stars because I found the order process is a bit hard to understand for fist time buyers. It was not apparent that after we get the offer, just request item by clicking the shopping cart. (I am very familiar with online shopping and been ordering online for over 15 years via Amazon etc.)
5 juni 2023
Antwoord van 8mart.jp
Hi STEPHANIE,
Thank you for your order again and for taking the time to leave a review.
This time, we believe what you meant by "the order process is a bit hard to understand" is that it was a bit confusing on how to change your shipping address after paying for the product.
Therefore, for our customers who have always entered the correct shipping address, this issue does not apply to them.
We follow the recommendation of our payment service provider and in principle ship to the shipping address provided at the time of product payment. For this reason, we indicate in red text on the shopping cart page that our customers must enter the correct shipping address on the payment page.
(We know it is a little odd to display it in red text, but if you have a better idea for getting customers to enter the correct shipping address, please let us know.)
However, for those who, like you this time, have entered an outdated or incorrect address, we always provide solutions on how to change your shipping address.
In this case, since it was not long at that you paid for the item, we informed you to purchase the same item again, entering the correct shipping address.
Once we were able to confirm the payment, we could have refunded the payment for the old address and immediately moved on to the next process.
However, we believe that the above process was a little difficult for you to understand based on your experience with other e-commerce sites where you could easily change your address.
We will share this review internally and see if there is any better way to ensure that our customers enter the correct address, or if there is an easy way to change the shipping address after the product has been paid for.
Thank you very much,
The 8mart Team
Amazing help
Really glad that they help to check the authenticity of the items and let me know. very grateful of their help as well
24 april 2023
Antwoord van 8mart.jp
Hi Aisha,
Thank you for always using 8mart and for the kind review!
This time our staff were able to find a slight difference between the picture of the item you ordered and the actual item that arrived at our warehouse, and we are relieved that you are satisfied.
We are constantly updating our inspection know-how based on past experience to avoid any problems.
We are proud to have prevented many problems.
However, this is our best effort service and we cannot guarantee the authenticity of the item.
Therefore, we would appreciate it if you could carefully check the seller's ratings and whether there are any discrepancies between the item photos and the item description before placing an order.
Thank you,
The 8mart Team
Fast swift response
Fast swift response and the whole transaction from purchase to receive of goods took about a week.
I would certainly come back for more.
23 mei 2023
Antwoord van 8mart.jp
Hi Miki,
Thank you very much for always using 8mart and for the kind review!
We hope to shop with you again sometime soon!
Thank you,
The 8mart Team
Easy process and fast shipping!
5 april 2023
Antwoord van 8mart.jp
Hi Dan,
Thank you very much for always using 8mart and for the kind review!
We hope to shop with you again sometime soon!
Thank you,
The 8mart Team
8mart is the way to go
Just had another great experience with 8mart. I love 8mart so much because of the low fees, conversion and most of all the low international shipping! My experience with other proxies has been less than ideal, with the standard being outrageous shipping, packing and consolidation fees. One thing I think 8mart is very good at is proper packaging and consolidation, everything is wrapped and packaged safely!
14 mei 2023
Review zonder uitnodiging
Antwoord van 8mart.jp
Hi Anika,
Thank you very much for always using 8mart and for the kind review!
We are relieved that we were able to deliver your orders safely again.
We will continue to strive to provide quality services to meet your expectations.
We hope to shop with you again sometime soon!
Thank you,
The 8mart Team
definitely worth a try!!
everything is super quick (consolidation, customer service, purchasing items, etc) and great packaging!!
24 april 2023
Antwoord van 8mart.jp
Hi cassidy,
Thank you very much for always using 8mart and for the kind review!
We are relieved to be able to deliver your reserved items promptly.
We hope to shop with you again sometime soon!
Thank you,
The 8mart Team
Good option for Mercari Japan purchases
Since this is a third party buyer items can, and do, sell out before they can. Especially depending on when you order I've noticed. That said this is common among these sorts of sites so I can't complain too much about it. The site interface is very bare minimum and sometimes the search function for mercari doesn't work well, it will say no items when there are items or doesn't refresh the item inventory. It helps to translate your item into japanese or sometimes just search for it on another site or mercari japan directly.
All my items shipped safely and fairly inexpensively. There was bubble wrap and cardboard to reinforce the photocards i bought and they used a box to ship which kept them secure. They were also wrapped in additional plastic to help protect against water damage.
I've used 8mart several times and will likely continue to use them!
12 april 2023
Antwoord van 8mart.jp
Hello Emma!
Thank you for always using 8mart and for the review!
Thank you for your valuable feedback. We would like to make some comments on your feedback.
We apologize for any inconvenience caused by our Mercari search function not working properly from time to time. We are currently working on improving the search function.
As for our service delivery speed, we have set a time-frame, and with the exception of a few cases in the past year, we have been able to provide service within the time-frame we have set.
We know that some of our customers have their own circumstances and wish to receive their orders as soon as possible, so we also offer optional services that give priority to customers who request them.
As for packaging, we always try to do everything we can to ensure that our customers receive their orders quickly and safely while keeping shipping fees as low as possible.
We hope to shop with you again sometime soon.
Thank you,
The 8mart Team
Antwoord van 8mart.jp
Hello Random Thingz,
Thank you very much for always using 8mart and for the kind review!
We hope to shop with you again sometime soon.
Thank you,
The 8mart Team
it's cheap and fast
30 maart 2023
Antwoord van 8mart.jp
Hi leejeongmin,
Thank you very much for using 8mart and for the kind review!
We hope to shop with you again sometime soon.
Thank you,
The 8mart Team
Reliable as usual
This is my 4th time using 8mart.jp as a proxy. I like using them because they package items for shipment very well, and this time was no different. My item came safely packed with a layer of lightweight but thick bubble wrap, protecting my item yet not increasing shipping fee by much. Will always come back to 8mart when I want to buy stuff from Japan.
20 maart 2023
Antwoord van 8mart.jp
Hello ML,
Thank you very much for using 8mart again and for the review!
We're elated to hear that you'll be stick with us!
We hope to shop with you again sometime soon.
Thank you,
The 8mart Team
Prompt response and fast delivery
Prompt response and fast delivery. Not the first time using their service. As before, reliable and trustworthy.
7 maart 2023
Antwoord van 8mart.jp
Hello Ng K E,
Thank you very much for using 8mart again and for the review!
We hope to shop with you again sometime soon.
Thank you,
The 8mart Team
Great service every time!
I've ordered from 8mart several times and every time is great! Service is quick and packaging is always safe. I look forward to my next purchase ^^
13 maart 2023
Antwoord van 8mart.jp
Hi Kay,
Thank you very much for using our services again and for the review!
We hope to shop with you again sometime soon.
Thank you,
The 8mart Team
Super trustworthy
Super trustworthy, everything is always packaged really well with great shipping and reliable service.
27 februari 2023
Antwoord van 8mart.jp
Hi Alexandria,
Thank you very much for using our services again and for the review!
We will continue to provide better service to meet your expectations.
Thank you,
The 8mart Team
Ease of use and prompt response.
14 februari 2023
Antwoord van 8mart.jp
Hi Lily,
Thank you for using our services again and for the review!
We're glad to hear that you 8mart is easy to use and you were given prompt responses from our customer support team.
We hope to shop with you again and earn a 5 star review from you next time(:
- Team 8mart
Fast and Helpful Service
Staff was very quick to respond to any questions I had. Items received much quicker than expected and safely.
7 februari 2023
Antwoord van 8mart.jp
Hi Gene,
Thanks for the review. We strive to provide the very best service to all of our 8mart customers! We're glad to hear that your item got to you quickly and safely- enjoy!
We hope to shop with you again sometime soon.
- Team 8mart
Bang dream albums
The shipping came quickly and it came sooner than expected. All of the albums I ordered came in great quality! Nothing wrong with my order at all.
6 februari 2023
Antwoord van 8mart.jp
Hi audrey,
Thanks for using 8mart Japan!
We're so happy to hear that your BanG Dream! albums all got to you safe and sound(:
Enjoy your albums and we hope to shop with you again sometime soon.
- Team 8mart
Shipping a little bit much and not a…
Shipping a little bit much and not a fan of the fee per item but prob cheaper than buyee.
30 januari 2023
Antwoord van 8mart.jp
Hi Parker,
Thanks for leaving us a review! We’re sorry to hear that you’re not a fan of the per item fee and unfortunately when it comes to shipping- as the shopping proxy we have no control over the cost the shipping companies set.
We hope you enjoyed the item you ordered and hope to shop with you again sometime soon!
- Team 8mart
the package arrived safely and the…
the package arrived safely and the buying process was easy
3 februari 2023
Antwoord van 8mart.jp
Hi Diana,
Thank you for using 8mart! We're so glad to hear that the buying process was easy and that you got your package safe and sound.
We hope to shop with you again sometime soon (:
- Team 8mart
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