I worked with Robert from the support team. After my initial chat contact, he responded in less than five minutes. A2X has been extremely user-friendly, but today I had a procedural question that had... Toon meer
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Lees wat reviewers zeggen
When a QBO outage caused a hiccup in my A2X connection resulting in no updates for 10 days (which I didn’t know about), I was able to chat with Andrea, and then jump on a quick screen share and phone... Toon meer
We haven't started using the software just yet but will be over the next couple of days now that our set-up is complete. Lana has been super friendly and helpful over video calls and with follow-up em... Toon meer
I'm such a big fan of A2X! We've used it for years to connect Shopify to Xero. We've also used it to connect Amazon to Xero. It's solidly built, reliable, and excellent customer service. Queries get a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
A2X transforms messy payout data from Amazon, Shopify, eBay, Etsy, Walmart, and PayPal into accurate summaries — broken down by sales, fees, refunds, taxes, and more — that reconcile perfectly in QuickBooks or Xero. 13,000+ ecommerce businesses and accounting professionals rely on A2X to make payout reconciliation accurate and effortless. Referred to as the 'Gold Standard' in ecommerce accounting, A2X has won Xero Practice App of the Year in the United Kingdom and Canada, and Xero Small Business App of the Year in the United States.
Contactgegevens
Nieuw-Zeeland
- a2xaccounting.com
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Agnes 5 stars
Agnes was very helpful with my situation and took care of it very quickly. I really appreciated the quick turn around. 5 stars for Agnes
Amazing onboarding support
Amazing onboarding support. I was having trouble linking two accounts together, and contacted A2X chat. Agnes was unbelievably helpful and patient. I'm very appreciative!
Excellent customer service
Agnes provided a solution for our problem in a timely fashion. She was very helpful and congenial!
Outstanding Platform
Amazing tool. Specially their customer support is really outstanding. Dolores was just really supportive and helped me solved my problems real fast.
Would definitely recommend using the platform to everyone who are into e-commerce.
A2X is a must selling on Amazon - Great Customer SVC
A2X is a must selling on Amazon! Started a new US business on Amazon, quickly realized how complicated accounting is with Amazon statements split over 2 months!
A2X makes accounting a breeze seperatiing transactions by month.
Best part, if you have a question or issue, A2X HAS LIVE HUMANS that REPLY quickly, within hours, and offer great support!!!
Had a minor problem
Had a minor problem. They jumped on it. Fixed in no time.
Great customer support
I have used A2X for a long time and every single time I have needed to contact the support team they have been very responsive and friendly. There is a real care to solve your issue and help you understand.
A great product all round
Impressed with quick response
Thank you A2X for amending my billing and quick communication from you. I was impressed with the service regarding this.
Monthly Amazon Summary Reports
A2X just rolled out the monthly Amazon Summary Report - it is amazing! I just used this for the first time and love it! It is so easy to use. I got the report in seconds when comparatively I was receiving an error message on the Amazon site. This new feature will save a lot of headaches for me at month end close!
Great product
Lovely bit of software - does exactly what you expect it to do and in case of any queries, I am continuously impressed how knowledgeable the people are - answers are clear and informative and problems just seem to get sorted - just what you want!
A2X Team has always been very helpful…
A2X Team has always been very helpful with whatever question I have had. They also reply to me quickly, which I appreciate because certain platforms you only get a reply after a couple of hours. Thank you Team for being so attentive and helpful
Super service
Super service, Agnes m'a aidé de A à Z, ses explications étaient très claires. Merci pour ce bon service !
Great software and effective, fast customer service.
Great software and helpful, fast support for technical questions about account mappings. Thank you Dolores!
Excellent customer support from Juliet
Excellent customer support from Juliet. She was incredibly helpful and clearly explained the issue preventing my Shopify payouts from posting to QuickBooks. Much appreciated!
Appreciation for A2X Assistance from Will
I would like to mention that Will from the A2X team is very supportive and always does his best to help and resolve any issues.
Amazing company
Amazing company, insightful and helpful customer support, specifically Dolores has helped throughout the onboarding of a client made the process simple and effective.
A2X's customer support has been…
A2X's customer support has been incredible. They helped us set up all of our different payment processors and map it all correctly. They helped reconcile the differences between accounts and even advised on some issues that an accountant would typically do. Manuela is particularly knowledgable and I am very grateful for her help.
Efficient, professional help each time
Brilliant service and timely, professional help every single time! THANK YOU!!
NORA FROM A2X WAS AN ABSOLUTE STAR AND…
NORA FROM A2X WAS AN ABSOLUTE STAR AND EXTREMELY HELPFUL, IN GUIDING ME THROUGH THE PROCESS FROM INCEPTION TO MAPPING, ACURATELY CAPTURING AND RECONCILING ALL FACETS OF THE PLATFORM.
THANK YOU SO MUCH FOR YOUR HELP AND TIME SPENT
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