A2X Reviews 

I was having trouble transferring access to this handy tool after an accountant left, and initially just tried to do things myself because I rarely have an experience with support that is anything more than frustrating. When I hit a wall, I clicked the icon in the lower right of the site, got routed to Kim through their AI assistant, and she helped me resolve the issue even though it required a couple days to get all the way there. Restored my faith in humanity.

NORA FROM A2X WAS EXTRMELY HELPFUL AND GOT FIXED MY ISSUE VERY FAST. THEIR CUSTOMER SERVICE IS TOP NOTCH!!

Both Nicole Gostomski and John M helped me tremendously in onboarding of A2X for Shopify and XERO.
They went the extra mile to accomodate my foreign accounting team and also the difficult questions that came after on emails.
Thank you so much and A2X has great and very experienced post-sales team who are knowledgeable in both accounting as well as shopify/xero/cin7 accountings

I am not an accountant, just a small business owner. So the help I get through A2X is superb and always helpful and Dolores for some reason always seems to pick up my tickets and she is specifically helpful.

Shout out to Kim and Agnes for their awesome help with some Amazon payout issues I had. They stuck with me and helped me find my way thru a solution. A2X is great about staff taking over for someone going off shift. It is seamless and as a business owner trying to get things done, it is awesome to continue working on something even though someone has to leave 'work'. thank you for your help

A2X is the best support organization I have used. Team is very proactive, always ready to help immediately. Dolores is excllent

We needed some remapping due to changes on Amazon and Jess was amazing. We had several calls and she was extremely knowledgeable as well as polite and efficient. Highly recommended.

The product is the best on the market, and the support team too - nothing is too small for them to help with. Your not talking to an AI bot its a real person and they are so helpful couldn't recommend more

Great and ESSENTIAL software for Amazon sellers. Seamless integration, extremely talented support team, and rock solid connectivity to QBO

I had an issue with my subscription and reached out to the A2X team. What impressed me most wasn’t just their professionalism, but the rare level of empathy they showed , something so many companies today lack.

They took the time to review my situation carefully, went above their normal policy, and even secured a multi-month refund as a goodwill gesture. On top of that, they offered future support and onboarding if I return.

Instead of feeling like just another customer, I felt genuinely heard, respected, and cared for. This kind of human touch makes all the difference.

Huge thanks to Katie and the A2X team , you’ve earned both my trust and my recommendation.

The Support Team is quick and does a thorough job to make sure they have answered or solved any problems. It's refreshing not to be rushed when speaking with the Support Team. I appreciate their patience! Janice

Thank you to Jana and Jelena for amazing support over the last few days. With the help of Jelena, I identified a discrepancy in reporting. This was investigated and quickly resolved with an one on one call with Jana. Much appreciated!

I worked with Nicole on the integration and subsequent follow ups. She is very knowledgeable on the integrations and did a great job responding every time we needed help. Highly recommend!

Being new to A2X and finding it overwhelming with all the postings and mapping, Jessica has been super helpful and patient with me. Having multiple calls and follow ups to help me have the right setup for my client.

A2X is a wonderful e-commerce automation tool that connected our Shopify, Amazon store with Quickbooks. After mapping & setup, the posting process is extremely easy. They have taken the stress out of the complexity of e-commerce accounting thereby saving a good deal of time. The A2X staff are friendly, knowledgeable and always available to answer questions. I love it and can't say enough about how this tool is saving time & stress at month-end closing.

A2X has been so easy to set up and have changed the way that I do my book keeping. Easily linking my Shopify account to my Sage accounting system. It saves me hours of work manually inputting my sales and easily configures the difference VAT sales and Non-VAT international sales. I had the support or Nora on a video call to set up all the mapping on A2X and many follow up e-mails where she talked me through everything. It was amazing customer service and I am very grateful for her friendly and knowledgable support.

A2X support team is awesome! They have hand-held me all the way through from fetching missing payouts for Shopify into QBO, to explaining all the facets of A2X and Shopify and how they work with QBO. It has been invaluable help and Andrea was there for me every step of the way. She's a gem of a person and so kind and patient to work with. I couldn't have worked through the whole setup process without her! The app seems to be working pretty well and will certainly save time on Shopify, Paypal and Stripe transactions getting into QBO. So far very pleased!

Amazing support, especially Jana and Jessica - Thank you!